RN was professional, informed where other MEDVi customer service reps weren’t at all. Wish Mesvi had more like her on staff.
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Overall my service with Medvi has been good. I’ve been with them for over 9 months now. I did have some hiccups in the beginning but they mitigated the issues. One major change that I reall... See more
Company replied
I was able to get a same-day appointment to talk to a registered nurse about some concerns. The nurse called on time was very friendly, easy to talk to and answered all my questions. She gave me some... See more
I have had tried a few different companies and so far MedVi has been the most responsive. I actually can see a provider when I request one. My last company called GIMME. I was never able to see a Pr... See more
Company details
- Weight Loss Service
- Doctor
- Medical Group
- Online Prescription Medication Vendor
- Registered General Nurse
- Wellness Program
About MEDVi
Written by the company
MEDVi: Your Partner in Accessible, Personalized Weight Management
MEDVi is a leading telehealth platform dedicated to making effective, medically supervised weight loss accessible and affordable. We specialize in personalized treatment plans utilizing GLP-1 medications, including injections & tablets, delivered right to your door. At MEDVi, we understand that traditional weight loss can be challenging. That's why we've designed a seamless, convenient online experience that puts your health goals first.
Our process is built around you:
Personalized Care: Every patient undergoes a medical intake and virtual evaluation by a licensed U.S. physician. Your treatment plan, including customized dosing, is tailored to your unique health history, lifestyle, and weight loss objectives.
Affordable & Transparent: We believe in clear, upfront pricing without hidden fees. Our cost-effective programs provide access to powerful GLP-1 medications at a fraction of the cost of brand-name alternatives, with options for both tablets and injections.
Convenience & Support: From online consultations to direct medication delivery, MEDVi simplifies your weight loss journey. Our dedicated team provides continuous access to healthcare professionals for guidance, dosage adjustments, and ongoing support, ensuring you feel heard and empowered every step of the way. Many users praise our timely, efficient service and the kindness and understanding of our staff.
Proven Results: Our science-backed approach, combined with continuous support, helps individuals achieve sustainable weight loss by addressing the biological and lifestyle barriers to success. Users consistently report positive experiences, with many expressing gratitude for finally finding a program that works for them.
Join the thousands who have found a real, lasting solution to weight management with MEDVi. We're committed to helping you gain control of your health, build confidence, and achieve a healthier, happier you.
MEDVi is a leading telehealth platform dedicated to making effective, medically supervised weight loss accessible and affordable. We specialize in personalized treatment plans utilizing GLP-1 medications, including injections & tablets, delivered right to your door. At MEDVi, we understand that traditional weight loss can be challenging. That's why we've designed a seamless, convenient online experience that puts your health goals first.
Our process is built around you:
Personalized Care: Every patient undergoes a medical intake and virtual evaluation by a licensed U.S. physician. Your treatment plan, including customized dosing, is tailored to your unique health history, lifestyle, and weight loss objectives.
Affordable & Transparent: We believe in clear, upfront pricing without hidden fees. Our cost-effective programs provide access to powerful GLP-1 medications at a fraction of the cost of brand-name alternatives, with options for both tablets and injections.
Convenience & Support: From online consultations to direct medication delivery, MEDVi simplifies your weight loss journey. Our dedicated team provides continuous access to healthcare professionals for guidance, dosage adjustments, and ongoing support, ensuring you feel heard and empowered every step of the way. Many users praise our timely, efficient service and the kindness and understanding of our staff.
Proven Results: Our science-backed approach, combined with continuous support, helps individuals achieve sustainable weight loss by addressing the biological and lifestyle barriers to success. Users consistently report positive experiences, with many expressing gratitude for finally finding a program that works for them.
Join the thousands who have found a real, lasting solution to weight management with MEDVi. We're committed to helping you gain control of your health, build confidence, and achieve a healthier, happier you.
Contact info
131 Continental Dr. Ste 305, 19713, Newark, United States
- help@medvi.org
- medvi.org
4.3
Excellent
15K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 99% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
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The nurse practitioner was…
The nurse practitioner was knowledgeable and helpful. She was thorough.
7 September 2026
My nurse practitioner was sensitive to…
My nurse practitioner was sensitive to my needs and was all around a great listener and had wonderful suggestions.
7 September 2026
Do not be fooled by all the fake…
Do not be fooled by all the fake reviews. This organization will steal your money and not send you product. And good luck canceling subscription. I have had to go through my credit card company to deal with them. They are crooks.
19 August 2026
Unprompted review
Addressed my concerns!
7 September 2026
Unprompted review
Aug 12 Order, Hasn’t Shipped Sept 6!
On August 12 I responded to an advertisement, went thru the interview w Doctor etc. an order was placed and moneys collected.
Today is Sept 6, I have email numerous times adn each time am told my order was sent to pharmacy and I should expect it in 4 to 5 days. Story doesn’t change they don’t offer tracking info or anything
So finally yesterday I lost hope. Asked then to cancel my order, refund my money and asked them to remove me from their list.
They responded that my request does not meet their criteria for refund.
They haven’t shipped and want to keep my money!
12 August 2026
Unprompted review
Reply from MEDVi
Hi Hector, we're truly sorry for the frustration and delay you’ve experienced with your order since August. It’s concerning to hear that your refund request was denied while your shipment was still pending, and we'll escalate this for immediate review. Improving the MEDVi customer service experience is a top priority for us. Please email us at hello@medvi.org so we can look into this personally.
-MEDVi Team
It was a great experience
It was a great experience! They were quick and thorough putting the customer first. I appreciate them listening to me and helping me continue my journey.
6 September 2026
Experience has been great
Experience has been great. They’re very responsive on my request and questions.
6 September 2026
Unprompted review
I care coach one other way to get in…
I care coach one other way to get in touch with me and make sure my appointment when a smooth is possible after not being able to log into the video meeting. We discussed my weight loss plan and goals, And also set up follow-up appointment.And she scheduled me a Care provider appointment for all the questions that I had that were out of her scope for answers period Thank you for all you do.
6 September 2026
Unprompted review
The lady was very patient, fantastic in every way
The lady was very patient, very nice, and answered everything. She was amazing!!!!
5 September 2026
So far everything‘s been great just…
So far everything‘s been great just hoping the medication works, but everyone has been wonderful. The doctor was very thorough and clarified everything for me. I appreciate this professional and courtesy.
4 September 2026
SUMMER IN LESS THAN FIVE MINUTES…
SUMMER IN LESS THAN FIVE MINUTES DISCLOSURE OF NO APPROVAL OVER 74 SINCE I WILL BE 77 IN NOVEMBER I WAS DISQUALIFIED BEFORE I EVER CALLED AN SUMMER PROMISED I GET A FULL REFUND GOT THIS OBVIOUS REASON AN APPRECIATED MY SUGGESTED THAT ON THE AGE QUESTIONNAIRE OVER 70 HAVE A SPECIAL MENTION NOBODY APPROVED OVER 74
5 September 2026
Was charged for medication that was the…
Was charged for medication that was the incorrect dose, I notified them before it shipped , they refused to refund my money and actually told me I never paid for it when I in fact had a receipt from them proving I did. They told me I had to pay AGAIN if I wanted the corrected dose even when it wasn’t my fault!!!
Very shady tactics if you ask me, I do not recommend!!!
4 September 2026
Unprompted review
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