Really good system, easy to use. Only giving 4 stars as wish there was a plan for more than 1 brand but with collaboration and fewer channels, for a reasonable price.
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Zoho offers a suite of online web applications geared towards increasing your productivity and offering easy collaboration. Zoho's online office tools include a word processor, spreadsheet application, presentation tool, hosted wiki, notebook, CRM etc
Contact info
United States
- www.zoho.com
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Replied to 46% of negative reviews
Typically replies within 1 week
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I feel a bit guilty as I've used the…
I feel a bit guilty as I've used the mail service for literally years now and haven't paid a dime. Its pretty dang reliable and so I thought at least I'd come here and donate some free kudos. I'll probably upgrade when I hit my limit some day but for now I'm still on the free tier. Thanks!
not good support
I used it for social media posts and…
I used it for social media posts and promotional videos. It was very helpful for scheduling things ahead of time and forgetting about it.
Pathetic service
I used it for my classes. Paid for the subscription and got thoroughly disappointed. The meetings end abruptly (i guess it just crashes), leaving a bad taste in customers.
It is also extremely poor in its recording. The audio lags terribly (almost by 30-40 seconds sometimes).
I am switching to google meet. I thought zoho was an affordable option but no, affordability shouldn't mean we compromise with customer satisfaction.
it has been game changing
it has been game changing . Easy to upload and you can see what is happening across ll platforms at once. If you are posting you should have zoho
Hoplessly confusing support pages - cancellation almost impossible.
Hoplessly confusing support pages. Support practically not exisitng. Never got a second email address working after buying the workplace one and domain. Cancelling the workplace subscription after almost completing one year took me one more than 30 minutes with a message I had to delete the "extra user" first. I ultimately had Zoho blocked for any future payments from my CC provider as to avoid future loss of time dealing with this impossible company. There are way much better and user friendly alternatives to Zoho.
The user experience with Zoho has been…
The user experience with Zoho has been smooth sailing and straightforward for scheduling social media posts.
Better than most!
Really good system, easy to use. Only giving 4 stars as wish there was a plan for more than 1 brand but with collaboration and fewer channels, for a reasonable price.
super easy and worth it
Really easy to use
Really easy to use, and saves me 2/3 of my time by only having to post once instead of three times.
Do not recommend
We were sold Zoho upon describing our business requirements with a Zoho representative.
Upon subscribing, it was identified that we could not directly link the product to other software's that we use (which we're promised to us as being a seamless link to Zoho).
To rectify, we had to purchase a secondary subscription to Zoho Flow, which we were happy to do if it provided the required interface between software products (again, we were promised this would work).
Since doing so and due to multiple unanswered emails and contacts points to the Zoho 'service' team, we have needed to engage a third party consultant to assist us in setting up and linking Zoho. They too, could not get the set up or link to operate.
We have now sent over 10 technical assistance requests for assistance to Zoho, all of which have been met with zero response.
We sent a cancellation request, which ironically, was met with an immediate response with their customer retention team (at least they respond, unlike the so called service team), asking how they can keep our business. All that's required is for the product to work and operate as promised.
Wer are now not receiving any responses again from Zoho with regards to how to cancel or arrange a refund for this inadequate product.
We would definitely not recommend Zoho or Zoho Flow for any business!
It has saved me so much time and energy!
It has saved me so much time and energy because I can post to multiple platforms at once. It is very intuitive and easy to use and I can't imagine doing social media without this platform in the future. I think it's really important though that they improve the file uploads so that you can upload the highest quality videos in future.
Good user experience for scheduling…
Good user experience for scheduling posts across social media platforms
Zoho Social helped my business social media management
It has helped me to manage and schedule my brand's social media posts. I can schedule posts in advance - weekly or monthly. I can integrate with and upload multiple posts to multiple social media channels at once. The performance is good, as I can upload different formats - posts, photos, reels. Then, I can even customize the posts. For example, customizing the Cover of Reels, instead of choosing a Frame Cover.
Comprehensive Social Media Mngt
Zoho Social is a comprehensive social media management tool designed for businesses and agencies to enhance their online presence
Great tool for Social media publishing…
Great tool for Social media publishing and engagement. One can start with trial plan and test waters. The pricing plans are affordable and team option is also available.
I would really recommend using Zoho for…
I would really recommend using Zoho for startups and small businesses. It is free to start and use
Literally the besttttt
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