Zoho Reviews 

We have been using Zoho Social to manage our social media activities, and our overall experience has been very positive. The platform makes it easy to schedule posts, monitor engagement, and manage multiple social media channels from a single interface.

What we appreciate most is its ease of use, reliability, and comprehensive set of features. Zoho Social helps our team stay organized and maintain a consistent presence across social media platforms. The reporting and analytics capabilities also provide valuable insights that help improve our content strategy.

Customer support has been responsive and helpful whenever assistance was needed. Combined with competitive pricing, Zoho Social offers excellent value for businesses looking for an efficient social media management solution.

Overall, we highly recommend Zoho Social to organizations seeking a reliable, user-friendly, and scalable platform for managing their social media presence.

I've been using Zoho for years now and it's like having a marketing assistant. I take one day a month to schedule all of my posts and don't have to think about it for 30 days. Well worth the money!

I have been using Zoho Social to schedule my X and Instagram posts and it has been amazing experience so far. I would 100% suiggest you to use it.

Zoho has been great in making my work easy as a communications expert.

I've been using Zoho for business operations, and the experience has been very positive. The platform offers a wide range of tools that work well together, making it easier to manage customer communications, marketing activities, and day-to-day operations from a single ecosystem.

The user interface is straightforward, and the solutions are generally affordable compared to many alternatives. I particularly appreciate the flexibility and the range of customization options available for growing businesses.

Overall, Zoho has helped improve efficiency and organization across multiple business functions.

Service support is pathetic, we get routine automated replies without resolution. We are experiencing bank feeds problem (HDFC Bank and Yodlee service provider) on and off. And a zoho support junior person calls everytime and asks a different requirement.

my experience is such a wanderful because i have using since 2024

It has great features for analytics and lots of capability to be a great social media manager.

These guys are an awful company with poor customer service, conned me out £100 for market research they are thieves and villains please do not use them... a lot of the workers are outsourced to India.... avoid at all costs.. they could care less about customers... PLEASE AVOID... Thieves and Liars...

At no point in my use of ERP systems have I ever encountered a message stating that I have blocked from downloads. When attempting to download sales invoice details I was first given the message that I cannot download more than 185 days. This is unfortunate and the system clearly isn't assessing the number of transactions within the population otherwise this would have worked. I had to run from 2022 to 2026 and just ran two queries per year. As I was running the reports I get a message stating "For security reasons you have been blocked for some time as you have exceeded the maximum number of requests per minute." I get on the chat to request assistance as I had not run any reports that would actually bog down the system and I received the following feedback from support; "I understand, and we request you to kindly try again after 30 - 45 minutes have passed and if this doesn't work, kindly try opening the same page in a different browser." This is absolutely ludicrous. Never tell a user of your software that they cannot access their data. Now, given that ZOHO has apparently placed limitations on my ability to retrieve my data I will have to find another ERP system. No one has contacted me after opening several tickets to assist me in any way.

Simple to navigate. The right tools to manage social media for a small non-profit. And great value compared to the competitors. Highly recommend.

Imagine a social media dashboard that doesn’t try to dazzle you with neon graphs or AI hype every five seconds. Instead, it just… works. Clean interface, logical layout, and zero clutter. You log in and immediately know where everything is. It’s the kind of tool that makes you feel productive instead of overwhelmed.

Zoho social is a great tool as it benifits the user by saving time. helps in handling all your socials in one window with a single click . Really appreciated and highly recommended

HORRIBLE CUSTOMER SERVICE - DID NOT SOLVE ISSUE WITH POWER DIALER AND YOU CANNOT UNDERSTAND A WORD THAT THESE EMPLOYEES SPEAK. THE SERVICES ARE NOT RELIABLE AND INTERFERE WITH YOUR WORK DAY.

zoho social is swift and a very responsive app they are easy to use and very straight forward

Free tier doesn't have IMAP / POP, as a result FOSS friendly users can not use zoho mail on open source clients e.g., on FairEmail app. So, zoho mail is, essentially, driving away open source friendly users. (sent feedback to support as suggested, in vein)

Using Zoho Social for Social media Management, having a great user experience. Most importantly their customer support is very good.