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Hostinger Reviews 

72,000
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 13,865 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the responsive customer support team and incredibly helpful staff members who quickly resolve technical issues and smoothly guide them through website setup. Users also appreciate the user-friendly interface and reliable platform, making it very easy to manage multiple domains and projects without encountering technical hurdles. Some reviewers were not happy with unexpected auto-renewal charges and occasional prolonged website downtime during unexpected technical failures. A few people also mentioned frustrating difficulties reaching human support when facing critical automated system errors or complicated account recovery issues.

What people talk about most

Customer service

Clients share positive opinions on customer service, highlighting responsive support when needed. Reviewers... See more

Staff

Reviewers highlight positive aspects of staff, noting that employees are exceptionally helpful, patient, and... See more

Service

Consumers find service to be positive, highlighting helpful and efficient support experiences. Reviewers... See more

Website

Reviewers mention ambiguous feedback about website experiences, with deep divisions among users. On one hand,... See more

User experience

Customers had positive experiences with user experience, reporting that the platform is very friendly and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Outstanding value for money. It has exceeded my expectations in every possible sense. The AI agents are extremely efficient, as are the sales abilities, the store product catalogues, the emails and so... See more

Rated 5 out of 5 stars

Excellent platform with best-in-class support. I have been with Hostinger for over a year now and have found little to complain about or to cause me to look elsewhere. In fact, during that year, I... See more

Rated 5 out of 5 stars

It is the best solution out there for beginners. Unless you have an extraordinary traffic or storage needs; this one is most affordable and reliable solution. It has a very userfriendly interface. Low... See more

Rated 5 out of 5 stars

Great, stable business email solution at an affordable price. On the rare occasion where I have needed assistance their support was prompt and very helpful.


Company details

  1. Web Hosting Company
  2. Business to Business Service
  3. DNS Provider
  4. e-Commerce Solution Provider
  5. Website Designer

About Hostinger

Written by the company

About Hostinger

We’re proud to say that we’re currently the fastest-growing web hosting company in the world. Launched in 2004 and headquartered in Lithuania, we’re now home to over 4 million customers around the world and more than 900 employees.

We’re dedicated to making online success possible for anyone with fast hosting technology, AI-powered Website Builder and user-friendly control panel.

Image Placeholder
Our products

Hostinger provides everything you need to create, launch and grow your website in one place including:

Web Hosting Managed WordPress Hosting Managed WooCommerce Hosting Agency Web Hosting AI Website Builder Domains

No-code Web App Builder

Why choose us for your website?

We’d love to help you write your online success story—and when you choose Hostinger, you can enjoy:

  • Fast, free, easy migrations.
  • Speedy customer support in 10+ languages, available 24/7.
  • Free domain name registration.
  • Data centers all around the world located across Asia, Europe, North America, and South America.
  • A vast knowledge base of in-depth video and text-based tutorials.
  • LiteSpeed Web Server Technology for 4X faster websites.
  • One-click WordPress installation.
  • 99.9% uptime guarantee.

Image PlaceholderSay hello or ask a question

Email: support@hostinger.com
How to contact us?

Written by the company

Three. Two. Online
We provide our clients with an all-in-one website solution so they can learn, create, and grow without boundaries. From easy to expert, we offer products and plans for website owners at every experience level.
Whatever you do, it’s better with a website
Your website is an extension of you. It’s where your vision comes to life and it’s our mission to make launching your idea online as smooth and simple as possible. 
With you every step of the way
From choosing your domain to building your dream website with AI—and everything in between—we’re in your corner cheering you on with 24/7 customer support.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

72K reviews

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4.6

All reviews

(72,000)

19,258 reviews in the last 12 months

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Rated 1 out of 5 stars

Look at the outrageous situation this…

Look at the outrageous situation this company has created. They suspended my entire VPS, which hosts several domains, active services, and thousands of customers, because they allegedly detected “fraud” on a single domain.

When I contacted support, I was trapped in an AI-driven process that repeatedly requested documents without actually solving anything. A human agent only responded much later. It is obvious that the company is trying to cut costs by leaving serious decisions—such as shutting down entire operations—to automated systems that are incapable of understanding context.

After I submitted the requested information and proved that the suspension was an automated mistake, my VPS was restored. The very next day, guess what happened? They suspended another domain and blocked the entire VPS again, using exactly the same excuse—even though these were completely different websites and projects.

The domain in question is phantomminer.cfd. It was simply a development project for a client. I registered an inexpensive domain to host a demo so the client could follow the progress of the project. Despite this, an AI system apparently decided that it was a scam and took my entire operation offline.

This is the level of irresponsibility you can expect from a company that blindly relies on automation to shut down legitimate services without proper human review. Right now, my clients are furious, my reputation is being damaged, and I am losing money because all my services and domains remain offline. I have been a Hostinger customer for more than four years, but after two absurd suspensions in a row, there is absolutely no chance that I will continue using this service.

Since I no longer want to remain with the company, I asked only for access to my personal files and my clients’ databases hosted on unrelated domains—domains that have absolutely nothing to do with this false accusation. Support responded by saying that they “cannot do anything.” Is this a joke? The company automatically blocks everything, prevents access even to unrelated files and databases, and then simply washes its hands of the damage it caused?

I have been trying to resolve this nightmare for almost two days. All my services remain offline, my financial losses continue to grow, and the only thing I receive is useless automated responses. Even their support system is now almost entirely controlled by AI. They apparently want to automate everything, including decisions that can destroy their customers’ businesses and reputations.

Courts have already recognized that blocking access without prior notice, without concrete justification, or based on unfounded suspicions may constitute an abuse of rights and may result in compensation and an obligation to restore access: [Microsoft ordered to compensate customer after blocking access to cloud-hosted files

I no longer want Hostinger’s hosting service. I do not want to continue using this company, and I certainly do not want to hear any more automated excuses. I want immediate access to my files and databases so I can remove my projects from this company and restore my operations as quickly as possible. Holding my data hostage while my entire operation remains offline is outrageous, irresponsible, and completely unacceptable.

5 September 2026
Unprompted review
Rated 1 out of 5 stars

Save Yourself the Headache

I stayed with this host for over a year, and it was a complete nightmare. My website went down repeatedly often during peak hours and the slow response times were actively hurting my business. Whenever I opened a support ticket, I got generic, automated canned responses or had to wait days for a resolution. The performance speeds were lagging, and renewal prices shot up out of nowhere with zero added value.

I finally reached my breaking point after a three-hour outage during a product launch. I cut my losses, packed up, and transferred everything over to HostJasper.com

31 August 2026
Unprompted review
Rated 1 out of 5 stars

Five-day website outage

Five-day website outage, no accountability!
Hostinger’s DNS migration took my company website offline for five days because my DNS was managed through GoDaddy.

The only solution offered was to move all DNS records to Hostinger. There was no practical help to restore the service while retaining an independent DNS provider. This made the situation feel like vendor lock-in rather than proper support for a migration they initiated.

A hosting provider should not make a website dependent on transferring DNS control to them. The migration process was clearly not handled properly for externally managed DNS, and the impact on a business website was unacceptable.

The AI website-building platform itself is good. But the business model and support experience were disgraceful. Hostinger refused to cover the five-day outage under its SLA and could not give a clear explanation of why this case was excluded.

Be very careful if your DNS is managed outside Hostinger. You may be left with a choice between extended downtime and migrate your website out of Hostinger (which I had to do) or handing over control of all your DNS records.

7 August 2026
Unprompted review
Rated 5 out of 5 stars

Excellent Support and Very Fast Resolution

I experienced an issue where the shared hosting IP was affected by a DDoS attack and temporarily null-routed, causing my websites to become inaccessible.

Hostinger support responded quickly, explained the situation clearly, and offered a practical solution by assigning a new IP address. The new IP was assigned very fast, and my websites were back online without having to wait for the attack on the previous IP to end.

I was especially impressed with how quickly the issue was handled. For websites where uptime and revenue are important, a fast response like this makes a significant difference.

Very satisfied with the support and the speed of resolution. Excellent service from Hostinger.

6 September 2026
Unprompted review
Rated 5 out of 5 stars

AI Specialist Intern (Hybrid) May 2026…

AI Specialist Intern (Hybrid) May 2026 – Aug 2026
Tripple One Solutions — BSI Business Park, H-160, Sec-63, Noida
• Applied AI tools and workflows to support design and research tasks within the team's product process.
• Collaborated cross-functionally to integrate AI-assisted approaches into day-to-day design and content work.
Little Seeds Intern Jul 2025 – Oct 2025
Little Seeds
• Details to be added.
Social Media Marketing Intern Jun 2025 – Jul 2025
Horcrux Techventures — Pune, India (Remote)
• Planned and executed social media content aligned with brand voice and audience engagement goals.
• Applied digital marketing fundamentals to support campaign visibility and reach.

5 May 2026
Unprompted review
Rated 1 out of 5 stars

There is a glitch in their system, and they can't fix it.

I encountered a 522 error while accessing my website. As a software engineer, I thoroughly investigated all possible causes and reported the issue to Hostinger, but they were unable to fully resolve it. They kept suggesting basic fixes—like checking the firewall (even though I hadn't blocked anything or even enabled a firewall)—and despite my attempts to explain, they failed to grasp that the problem originated on their end. It was extremely frustrating.

6 September 2026
Unprompted review
Rated 4 out of 5 stars

Annas was patient

Annas was patient, professional, and clearly understood my concern about preserving my existing Stripe account. He carefully reviewed the issue, provided a ticket number, and guided me through reconnecting the correct account without creating a new one. Thanks to his help, Stripe is now successfully enabled on my Hostinger store.

5 September 2026
Unprompted review
Rated 5 out of 5 stars

control panel iEasy to use and reliable hostings clear

control panel is clear, and setting up a website is straightforward even if you’re not an expert. The service feels fast and reliable, and the tools make managing a website much easier. Overall, I’m very satisfied with the service and would recommend Hostinger to anyone looking for simple and affordable web hosting.

5 September 2026

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