Verpex Hosting Reviews 

1,597
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 525 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated support team for their exceptionally prompt responses, deep technical knowledge, and genuine willingness to resolve complex issues quickly. Many consumers also appreciate the exceptionally smooth domain transfers, stable server performance, and efficient assistance provided throughout the entire website setup process. However, some customers also noted occasionally experiencing unexpected service outages, prolonged server downtime, and frustrating communication challenges with certain support representatives. A few reviewers expressed deep frustration when sudden infrastructure changes caused technical complications, took websites offline, and ultimately affected their client accounts.

What people talk about most

Customer service

Consumers find customer service to be positive, highlighting professional, prompt, and helpful support from... See more

Service

People report positive experiences with service, highlighting exceptional speed, affordable pricing, and... See more

Staff

Reviewers highlight positive aspects of staff, praising their strong technical expertise and efficient... See more

Response time

Customers had positive experiences with response time, frequently highlighting prompt and fast assistance.... See more

Website

Clients share ambiguous opinions on website experiences, reflecting both strong satisfaction and severe... See more

Reviews shaping this summary

Rated 5 out of 5 stars

They saved the day again! Automated attacks on older database-driven websites are becoming increasingly common, so having the ability to quickly restore a site is imperative. It gets the site back onl... See more

Rated 5 out of 5 stars

I found much easy to find what i want and instant support is highly appreciated. We as Computer Geeks Australia work round the clock we need something like your company available 24/7 support.

Rated 5 out of 5 stars

As a business owner I look for companies that have a good support system that is consistent throughout and they are determined to find a solution. Verpex Hosting has a support team that really cares a... See more

Rated 5 out of 5 stars

I needed to transfer domains and services. My chat got me a personal call within half an hour. The agent (Evan) listened closely to my concerns and he was able to recommend a product that was easily t... See more


Company details

  1. Web Hosting Company
  2. Cloud Computing Service
  3. Email Service Provider

Written by the company

Verpex is truly a customer first company, Verpex delivers a fully managed hosting service and we go to the extra mile to ensure our service is nothing like you've experienced before


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.7

All reviews

(1,597)

547 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I love this company and its service

I love this company and its service, never once had an issue, they are always there if I need help, I changed domain names 3 times and they set it up each time with out a complaint. The pricing cannot be beat.. I don't know what else to say about this company but if your not with them then your missing out.

4 September 2026
Rated 5 out of 5 stars

Great customer service and experience

Great experience overall. The service was smooth and straightforward, and everything was handled professionally. Customer service was helpful and responsive whenever I needed assistance. I’m very satisfied with the experience and would recommend them.

3 September 2026
Rated 5 out of 5 stars

Amazin support

The support is just amazin
Always keen to help
Even beyond their scope on your lucky day
Been a customer for months and havent had a single issue so far

Really grateful

3 September 2026
Rated 5 out of 5 stars

Yoedhi is my example of Verpex excellence

Verpex has been a great company to work with since I recently migrated all my services from another, less impressive, hosting company. There was transparency and clarity of service that really stood out. I didn't have to endure a back-and-forth of technical ticket emails; everything was resolved in real time on the website on their technical ticket screen.

I was particularly impressed by the technical agent, Yoedhi, who helped me today to migrate my website & emails. The resolution of my issue was snappity-snap fast!

Exceptionally prompt and courteous in the immediate response to my issue, Yoedhi provided clear, consise communication which kept me updated every (short) step of the way.

I have only the highest regard for all the support staff who have helped me at Verpex, and Yoedhi is a perfect example. Well done (again)!

1 September 2026
Unprompted review

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