Complete lack of User support. My wife's account was blocked, and there is nothing that my then 9-month-pregnant wife could have done to justify her account being blocked. Dozens and Dozens of attempt... See more
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Uber is evolving the way the world moves. By seamlessly connecting riders to drivers through our apps, we make cities more accessible, opening up more possibilities for riders and more business for drivers. From our founding in 2009 to our launches in over 70 cities today, Uber's rapidly expanding global presence continues to bring people and their cities closer.
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- www.uber.com
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EXTREMELY poor experience
EXTREMELY poor experience. 1st they put a price and after they keep adding by changing routes, deviating and after they say " we cannot refund"...scammers, the driver goes around , on purpose going towards one way streets, all this cheap mechanisms, but what's worse is that there's no one to make it up for your loss- money or anything else. DO NOT USE UBER
Driver arrived on time
Driver arrived on time. He was very friendly and his car was very clean (lovely car). Great customer service
Driver was agressive and customer service do nothing
My driver was drunk, left me on the side of a national road, loaded my bags out of the vehicle because he didnt want to go into the parking of the airport. I had to cross the national road by foot with big luggages, didn't get droped at the right place and the answer of customer service is "we're sorry but we wan't do anything about this nor issue a refund" - this was extremely dangerous behaviour, it's unbelievable customer service
Driver punctual
Driver punctual. He made me feel at ease by his friendliness and openness
Disgusting and not properly regulated
Disgusting and so glad I don't use them.
Booked one from Birmingham Children's Hospital a few days ago, driver reaking of body odour turned up. Got in and I asked to turn on the air con. He simply pointed towards the open windows! I then pressed the a/c control button when he admitted it was broken. I suggested he get it fixed to which he replied customers don't like a/c. I said I did. I have total sympathy with passengers who complain about such arrogant drivers providing a substandard from start to finish. The trade should be properly regulated and it clearly isn't due to money wasting local authorities.
The worst company to work for in this…
The worst company to work for in this entire world. Slave labour abuse torture the company owner should be put behind bars
Cancel last minute with no explanation or back up!!!
I live in a village and needed a taxi in the morning, I booked this for two consecutive days. Both days the taxi simply didn't turn up, I had reserved and paid for the taxis, how can this be that the business model of Uber allows drivers to cherry pick journeys? Once reserved thar should be set in stone even if the price is double!! What if I was not going to work but had to catch a plane. Also Uber don't tell you that the pre charge you every time you look for a taxi, so the first day I looked for one ten times and had loads of amounts of £5-7 coming out, what is this? You don't have the right to do this! And then they pay you back two weeks later !!! Won't be using this company every again
Our Las Vegas trip was a great…
Our Las Vegas trip was a great experience because we used the Uber app. It made a world of difference in a hectic city. The ease of using the app with real time driver locations was really phenomenal. All vehicles were ample in space, climate controlled with great drivers. An all around A+ experience!
Refund Issues w
I took a ride today to get home. The driver saw me said that she was with me and texted me that she was coming back around to come get me. Then as she was coming back to mget me she missed the turn and then another turn. Making my pick up time get extended by uber. Then as we are getting closer to my home she missed the turn three more times. and she was driving to fast to even make the turn. I'm trying to get my refund and i cant because uber said that they cant do anything about it. I'm switching over to Lyft because this isnt the first time this has happened and i cant get my refund.
No driver, then I won’t order
I placed an order you don’t have a driver in the area so it takes an hour to get to me and it’s only 10 minutes away. How about you? Just tell me that there is no drivers in the vicinity and you can do this order that make me wait an hour and a half to get a fkng cheeseburger.
Simple As
It was easy and simple to book an uber on our arrival home from overseas. Easy to book and find the location.
Driver was punctual and very pleasant…
Driver was punctual and very pleasant he had confirmed by text
Vehicle was clean
Been using this app for a good few…
Been using this app for a good few years.
Today I had my location set as precise and whilst Google Maps figured out my location, Uber had me 20 minutes away from me so I had to pay a cancellation fee because of something that wasn't my fault.
And to top it off, I can't even log in because there's some bloody issue it won't tell me what despite the fact it recognises me?
F' off.
Very friendly and conversational…
Very friendly and conversational driver. Also assisted us with luggage. Highly recommended
Uber is the most disgraceful dishonest…
Uber is the most disgraceful dishonest and down right disgustingly careless about it’s customers and how their food turns up , missing parts of orders , drinks all damaged , food turns up cold , you bring it too their attention, they couldn’t care less completely dismissed my complaint, and gave me a reply of , the receipt matches the order , so no refund being given , as if the receipt shows what was actually put in the bag , what kind of company is this , I’ve never been so disgusted and treated like crap in my life , people need too start speaking out uber and this needs too stop
Completely worthless this app won’t let…
Completely worthless this app won’t let me sign in just because I don’t have my debt card from 5 years ago the no other way to sign in the crappy app
And you can’t call they hang up on you there is literally nothing I can do now I will never be able to use uber bc I don’t have that same card this is bullshit
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