Homelike Reviews 

Irrelevant to write a review so late I suppose, however I faced fraudulent activity from this company. It resulted in a loss of 5k British pounds with no ownership being taken by the company. After 8 months of trying to resolve it, they have filed for bankruptcy.

Here is how they scammed me:
I booked an apartment for one month, two months in advance. I received an email stating that I needed to wait for the landlord's approval. The next day, I got an email saying, "Your apartment request in S... has been accepted by the landlord". Everything seemed fine. I did not need to enter any new data and could not make any changes.
I put in my credit card number again and clicked on "Complete booking" as I had thoroughly checked everything the day before.

I went to the "Booking complete" screen and was shocked to find that my rent starts in two weeks (1.5 months earlier than I requested) and last for 4 months instead of one!
This is absolutely not what I have requested!

But because it is less than a month away, they directly booked the money for the first month of my card and a applied a cancelation fee. To cancel, I would have to pay the first month's rent!
That is just a scam!

I don't know why it would be called "Your apartment request in S... has been accepted by the landlord" as I later found hidden somewhere on the platform that my request was declined by the landlord and they put up a new request (even with a new booking ID). This is just absolutely not my request on any level, as claimed in the E-mail.

I contacted customer support and requested the same-day cancelation. But this costs 90€, as the move in date was less than one month away 🙄

The unhelpful and slow customer support, the significant date change that forces me to pay a cancelation fee, and the direct payment on my card, plus how a completely new offer is portrayed as "my request," make me doubt their good intentions.

Reading through the negative reviews here shows me that I am not the only one. If it happens to you, reach out to verbraucherzentrale .de/beschwerde as it is a German company.

TLDR:
This is a platform used to professionally SCAM people and make money with it!
Never book on this site!

Everything goes well.
The apartment satisfies my wife and I.

Homelike went out of business with no notice 2 weeks before my rental was to start. They did not pay my rent to the apartment manager -beware!!!! Do not do business with this company

I paid for an apartment through Homelike, and a month later the landlord contacted me saying that Homelike had stopped paying them and that I should request a refund. Since then, I’ve been trying to get my money back but there is absolutely no customer support or response from Homelike.

They’ve completely abandoned clients with valid bookings and are offering no solution. Be very careful with this company.

CAVEAT EMPTOR!
It has been my experience that Homelike represents dishonest rental agencies in Spain, specifically Elevenhost.es. The Spanish agency has failed to respond to my numerous texts, emails, and telephone calls requesting that my security deposit be returned in its entirety, since there was no damage to the property. Thehomelike has only told me that I need to contact Elevenhost directly.

I am to move into an apartment this week and my landlord hasn’t received payment from Homelike and I have had no contact with them since the shutdown. Homelike, if you see this, please help.

Dealt with my problem quickly and efficiently.

I made a booking on January for an apartment in Madrid for June 2025. A paid the full rent. The Landlord has noticed me and Homelike that she will sell the apartment, and cannot rent it on June. She asked Homelike to refund me, but there are no answers.

INSOLVENZ HAHHAHAH , siehe deren Website thehomelike. com Auszug:
Dear Homelike Community,

We want to take a moment to sincerely thank you for your trust and support in our services over the years. It has been our mission to provide a seamless booking experience for extended stays, and we are grateful for everyone who has been part of our journey.

We regret to inform you that Homelike has ceased its operations. While we are no longer facilitating new bookings, please rest assured that all existing bookings remain valid under the agreed terms with your accommodation provider.

Mich freut das total hoffentlich gibt es auch anhängige Verfahren durch diverse Kläger, nice ist das sie vor Tagen meine Bewertungen haben löschen lassen. Derjenige wird hoffentlich auch zum Amt müssen. Yes!!!

17.01.2025
Durch Beschluss des Amtsgerichts Köln (70d IN 11/25) vom 15.01.2025 ist ein vorläufiger Insolvenzverwalter bestellt und …

I was a landlord with homelike, and I have to say they are totally unprofessional in comparison to Wunderflats. Contacting them on the phone is not possible. They don't respond to e-mails, despite repeated attempts. Their incompetence has cost me thousands. I do not recommend them at all.

Homelike Ceased Trading

If someone from Homelike is reading this, I am meant to move into an apartment in Madrid on Monday, however, due to the platform shutting down, the landlord is asking me to pay the EUR 1.7k for the first month's rent that is being held by Homelike. They are threatening to cancel my booking if I do not pay. Please could someone contact me asap.

easy and uncomplicated booking of an appartment.

The pictures shown of the appartment were very similar to the real conditions found once moved in.

This website is a hoax, and it collaborates with fraudulent rental organizations such as Habyt. When I asked them to refund my first month's rent and deduct the service fee, they refused.

I’d like to extend my heartfelt appreciation to Nancy for her exceptional assistance. Her follow-up and proactive communication were truly commendable. Thanks to her guidance and advice, my request was resolved efficiently by the landlord.

Nancy’s support was not only timely but also incredibly valuable—her insights made a significant difference in addressing my needs. Her professionalism and dedication reflect the high standards of Homelike.

Additionally, I’m grateful for the hospitality during my stay. The team’s responsiveness and warmth made my experience truly pleasant.

I highly recommend Homelike, especially for the outstanding service provided by Nancy. Thank you once again!

The apartment is well located, clean, lots of sunlight in the apartement, the bed is comfortable and the neiborghood is quiet considering we are in Paris. As for the rest, the apartement was supposed to be well equiped with an oven and a dishwasher, utensiles, all you need to cook a meal etc. In fact, there are no oven, no dishwasher, a small broken fridge, the TV is broken (there's a constant crackling sound) and no utensiles for cooking. As the apartement is for sale, Paris rental discharged themselves on the real estate agent to fix the issues. It took a week but the real estate agent came over and gave us a few utensiles he payed with is own money, he repared the kitchen hood and the kitchen faucet. However he couldn't repare the cupboard, the heating system that is on 24/24 and the the door handle of the front door.

The lease was supposed to start last Sunday. We tried to contact the person indicated in the confirmation email since last Thursday sending many emails (there was no contact phone) but received no response (they are at your disposal). We tried to contact you via phone on Saturday i.e. the day before the start of the lease - no response because you operate only MON to FRI 9-5 (!!). On Sunday arriving at the property there was no way to get in and the emergency phone we called replied there was no reservation on our name. On Monday we received a reply from the contact person to one of our emails saying that she was ill and wasn't able to check the emails (!). We moved in only on Monday i.e. with a one day delay.

Katherina offered to pay the fee for the hotel night on Sunday which is the absolute minimum. Homelike has responsibility because the booking service didn't work as promised and they failed to offer support. We expected compensation for no service and mental anguish, but they refused thay had responsibility.

Thank you and I remain.

They host landlords like Habyt that don't even clean the rooms and houses don't have all the appliances such as Wifi (more than 3 months without!)

A bunch of liars between this company and the people they rely on in Spain, eleven host. They pretend to help you to get your deposit back but they actually do nothing. Robbers like nobody

Mr. Max Wichmann was fantastic. Smooth transaction, replies on time.