Rough Trade Reviews 

Great service loved the product and arrived on time.

Ripper packaging and care taken. Never disappoints and given the distance each purchase has to travel globally, each record arrives in mint condition. Brilliant range of exclusives too.

Was lucky enough to snag a few of the RT50 releases and a few others at great prices from their site. All items received in great condition, nicely packaged and sounding great.

Website easy to navigate, product details were very good, communication was great, prices were good and packaging was excellent, plus speed of delivery was very good. Definitely shop again with Rough Trade

I have ordered Vinyl from Rough Trade many times & each time has been a hassle free, easy process with quick delivery & items securely packed for postage. Recommended.

The copy of Kiss in Anaheim was not shrink wrapped and has a big sticker on the front of the case. Seems a new release should be shipped as new, not open and possibly used/ returned

Delivered with professionalism always a great experience and oh yes quality vinyl loving it. Thank you

After a little hiccup, the problem was dealt with quickly and efficiently. Great team to deal with. Already planning my next purchase.

I ordered 5 albums to get up to the free shipping limit. After waiting almost 3 months, my order for the album I wanted the most was cancelled and refunded without any explanation or attempt to make it right. Unfortunately it was a signed copy which will cost many times more on secondary platforms if I’m even able to find it at all. Also, that item held up the shipping of the other items. Not happy with Rough Trade.

Rough Trade are my go to in person and by mail for the majority of my vinyl purchases. Great breadth of genres, plus incredible exclusives. Postage is secure and prompt and I’ll items arrive in good condition. Website is simple to navigate and to use to keep a track of pre orders.

The 2 CD's I ordered took significantly longer than initially indicated to arrive, and then one of them had the bonus disc missing. That's the 2nd time that this has happened in less than a year.....and I've only placed 2 orders in that time!!!

Rough Trade East has been going downhill for CD buyers for a few years now, and has reached the point where it's gone from a 'must visit' to 'why bother'.

Hopefully the mail order business isn't heading in the same direction!!!!

Quick delivery of items and extremely well packaged, as always. The presentation of both records is lovely and the price was very reasonable considering what original presses are going for.

Brilliant as always.
Fantastic updates.
Best packaging.
Always on time.

I always look at RT's Exclusive editions, especially for those of new artists. My last order was for exclusive CD-versions of debuts by Deary, Westside Cowboy, and Mary in the Junkyard, and I wasn't disappointed. The only downside is the rather high minimum-order-to-get-free-P&P threshold, but I know smaller operations like Rough Trade have to safeguard their margins, so I'm willing to live with that if the quality of the material remains this good.

Easy to order, great communication and safe secure delivery wonderfully packed

Love the packaging it was in. Recieved with no issues and on time.
Thanks

Excellent mail order, informative on delivery dates and well packaged.
Awesome overall

Quick delivery & the records were very well packaged & protected.
Good selection to choose from including the exclusive Rough Trade 50 collection.
Super easy ordering system.

I was really fortunate to get my hands on the limited-edition 50th anniversary pressing of Radiohead’s In Rainbows, and Rough Trade made the entire transaction a great experience from start to finish.

The order was shipped quickly, and the packaging was absolutely superb. The record arrived safely and in perfect condition, which is especially important when ordering a limited-edition vinyl release.

… And what a GLORIOUS pressing this is! By far surpasses by previous copy ordered off Amazon sometime ago. So happy RT had a crack at this one, which is in fact, one of the greatest albums ever created. Looks so beautiful on the platter.

Needless to say, I am very satisfied with the purchase and really appreciate the care Rough Trade put into getting this special release out there. Great product, great service, and a great overall experience. Looking forward to the next one!

Big selection of albums. Quite fast and secure delivery.
Website navigation is not great and there should be a wishlist feature.