KwikFit NL Reviews 

Airco cleaning venlo.
After running cleaning machine i asked if they removed the cabin filter, which is a proper practice to better clean. They guy said no. I said, can he do it as I have new filter I want to put after. He wasnt friendly at all, but we went there and he said, ok i will restart machine and took new filter from me and put there (where machine was working, so still wrong) but I said nothing to not discuss. After service he said he charge me extra 12.5e for filter change, 6min he said, what took him 20 sec and he should do it anyways. After service I opened the locker and it falled down so it was not attched correct after the change even. Pathetic.

Super efficient experience

I received a thorough report on my car and am very happy with the service. I also asked for an English speaking person to be present, and I was accommodated with a very helpful and pleasant worker that could speak in English with me.

The staff is pretty friendly and trying to support.
I came to change tyres and specifically asked for 2025 production. Unfortunately when arrived I understood that 2023 tyre production has been assigned to my order. We have agreed to change for newer production and pay extra. Upon removing the old tyres I have requested to keep old rear tyres, and during the process one got punctured by the machine and could not be kept.

Unfortunately my car steering wheel is not properly aligned and at higher speed (120 km/h) there is vibration.
Those issues were not there prior changing the tyres and alignment.

Pretty bad experience, but staff were nice and trying to support.

Update 12 February
This morning I have visited KwikFit Leenderweg and the team was very supportive.
I have called them a day before describing the issue and the team was very supportive, scheduling me next morning.
Very nice and experienced staff, my car was fixed in less than an hour.

I would recommend the location from Leenderweg Eindhoven. Better support, more modern and experienced team.
Nothing bad about other locations but same level of support is expected everywhere.

The auto service is best and very friendly staff. I have been visiting Kwik-fit, Yperstraat Delft for the last 5 plus years and never have faced any issue. The staff is very nice and helps customers to solve the problems on spot if possible or also make appointments. You can always walk in and they always welcome you to help in all ways they can. Amazing team, thanks for the nice service.

I did minor maintainence+ APK.

To be honest I think maintenance took hardly 30 mins which is surprising and they did put a tick in every item in checklist. They didnt find any issues with my Toyota Car 11 years old. Personally I know there are issues with the brake but it didnt come in report. They just wanted to get it done and just get the money. That's it.

I asked battery health report( included in the maintenance), the guy said they did the battery check, but the print from the machine didn't came through. I mean no other excuses ? I insisted on receiving the battery health report and I found that they didn't even knew where the battery was and he had to call other guy for help.

I think I would better do APK alone instead of any minor or major maintenance next time.

I had an urgent need because of a flat tire and the people at the location helped me promptly between appointments.

I took my car which is perfect conditions to kwijtfit Roermond. Beside the car was reproved with two details and small points which de repairing would be too expensive they did notice small points that were more to open eyes. Which let me think that they do not even look serious into the car…so advice careful into taking your car into kwijtfit.

Top!!! As always!

Simple and professional. I always visit the same shop. Never been disappointed. It is always simple and straightforward as planned. You always know what it cost you upfront.

The work is done very well and quickly. The staff are extremely competent and very friendly.

Received a reminder for my APK in the mail with a special discount. Was super easy to book my car online.
On arrival service was efficient and friendly. Received a call back and an email to say my car was ready for pickup.

This time not a good experience, I brought my car to be checked for specific problem and instead I was charged for a check that I did not even ask.
Problem was not solved or at least indicated the exact problem

Incompetent and rude. No accountability for their mistakes. Do not recommend servicing your car there.

Booked an appointment, called the support service to confirm it -which they did on the day of- only to be told 3h later at the location that they do not have the staff to perform the pre-paid service and i can go home.

I had to contact their support service to reschedule or get a refund as the location refused to take care of it. Support did not offer to rebook us within a reasonnable time - the best they offer was 4 weeks away- or compensation for our loss in time and fuel.

I booked a major maintenance because it was advertised together with APK. When I arrived and specifically asked about the APK, I was told they wouldn’t do it because my APK is still valid for more than two months. That rule may be standard, but it wasn’t mentioned anywhere to me; I only found out because I asked on drop-off. Very surprising and not a great start.

During the day they called with “advice,” but it was clear they hadn’t checked my car’s maintenance history. I had placed the service booklet/maintenance history on the passenger seat for their reference. They advised me to replace brake fluid, spark plugs, air filter, and windscreen wipers, all of which were already replaced at the previous service and were still new. It felt like upselling instead of an informed inspection.

It got worse: on the phone they said my engine was LPG 1.0, even though my car is a 1.6 petrol hybrid. That mistake made me worry they might use the wrong oil or parts. Because of that, I had to double-check everything at pickup. (For the record: the invoice shows Mobil Super 3000 Formula RN 5W-30 (RN17), which is correct, but the misidentification killed my trust in the process.)

Timing and communication were also poor. I dropped the car around 08:00 with a same day pickup promised. They called at 16:15 telling me I had to be there by 17:00. Should I teleport there? A little notice would be nice for people who work.

And the cherry on top: even though they asked me to leave the maintenance booklet for stamping, they didn’t stamp or record the service. I had to go back again and ask them to do it. For the price they charge, I shouldn’t have to audit their work.

Visited the Bergen op Zoom branch with a what we thought was a slow puncture on our way to the ferry in Rotterdam. We thought we were going to miss our boat. The staff diagnosed the problem and as it was the alloy arranged for us to have it repaired at a alloy shop nearby. We made the boat with 20mins to spare thanks to their help. Extremely grateful for all you did!

Very kind people the help my anytime , also if i have or not appoiment i recomand 1000% the are the best
the are wrily profesional

Good customer’s service and work