Image Direct Reviews 

14
TrustScore 4.5 out of 5

4.5

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Company details

  1. Online Marketing Agency
  2. Media Company

Information provided by various external sources

Leading provider of innovative Web & Graphic Design, and complete Printing and Marketing solutions throughout Victoria & Australia-wide. Get found in the noise! Call us on 03 5174 0576 or email sales@imagedirect.com.au


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

14 reviews

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1-star

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4.5

All reviews

(14)

0 reviews in the last 12 months

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Rated 5 out of 5 stars

What a fantastic company

What a fantastic company! Responsive and pleasant to work with.

They listen and had the happy knack of converting our thoughts into a website. I would recommend Image Direct to anyone for grate graphics and websites.

22 March 2020
Unprompted review
Rated 5 out of 5 stars

Hugo was a great presenter

Hugo was a great presenter. Made sure we understood what he was showing us. Ask us lots of questions. Would highly recommend this course.

6 October 2019
Unprompted review
Image Direct logo

Reply from Image Direct

Thank Kaye, we really appreciate you coming to our Facebook Advertising workshop. Thank you for the Feedback we will let Hugo know.

Rated 5 out of 5 stars

Rush job saved me!

Thanks so much guys for the fast turnaround. 250 business cards in under 3hrs. You saved me and got me business ready for a last minute event.

8 March 2019
Unprompted review
Image Direct logo

Reply from Image Direct

Thanks, Jessica, happy to help!

Rated 5 out of 5 stars

Great experience with this company

Great experience with this company! Hugo and his crew helped immensley with a print job that was required quickly, and they did so without an issue. Thank you!
Marie @ All Lift Hire Pty Ltd

14 August 2018
Unprompted review
Image Direct logo

Reply from Image Direct

Hi Marie, we are glad to hear that you have enjoyed your experience with us. Hugo will be made aware of your review. Thank you!

Rated 5 out of 5 stars

I thought that my training session was…Excellent

I thought that my training session was very professionally delivered, any questions I had were answered and explained very clearly and informatively. I really enjoyed it.

13 July 2018
Unprompted review
Image Direct logo

Reply from Image Direct

Thank you, Susie, the team is glad that you had a positive experience with us, and thank you for taking the time to give us your feedback.

Rated 5 out of 5 stars

All of the staff at Image Direct…

All of the staff at Image Direct listened to my needs, suggested suitable options for consideration, and provided quotes in a timely manner. The collateral I required for a community information event required seven pieces of separate work from Image Direct, many of which were at large scale and of differing sizes. The team did a fantastic job in delivering all item as specified, and within the tight time frame we had for printing. I would have no hesitation in recommending Image Direct to others for their high level of service, and quality products.

4 July 2018
Unprompted review
Image Direct logo

Reply from Image Direct

Thanks, Lisa, glad to hear that you have enjoyed your experience with us!

Rated 5 out of 5 stars

Fantastic business

Fantastic business. Very responsive and always professional. I would highly recommend.

30 May 2018
Unprompted review
Image Direct logo

Reply from Image Direct

Hi Terri, thank you for your feedback it is much appreciated! We look forward working with you again.

Rated 3 out of 5 stars

I have had several quotes for printing…

I have had several quotes for printing work and most are dearer than a company I use in Sale.
I had a printing job done with a specific green colour that we selected for our business logo, the next time I had more of the same printing done we asked for the same colour and were given a different green, Because of the high cost I did not go back to get it changed.

29 May 2018
Unprompted review
Image Direct logo

Reply from Image Direct

Hi Geoff, thank you for your feedback, my apologies for the inconvenience caused. I would be happy to produce recalibrated print tests of your logo and send them to you for review.

Geoff, please feel free to give me a call so we could resolve the issue on 5174 0576 extensions 220

Best regards,
Hugo

Rated 5 out of 5 stars

Great customer service

Great customer service. Friendly team.

29 May 2018
Unprompted review
Image Direct logo

Reply from Image Direct

Erna, the team is glad to hear you are happy with our service! Thanks for your feedback.

Rated 5 out of 5 stars

great Service

great Service
Went out of their way to help me

28 May 2018
Unprompted review
Image Direct logo

Reply from Image Direct

Thanks Brian, glad to hear your positive experience with us.

Rated 5 out of 5 stars

An exceptionally good business to deal…

An exceptionally good business to deal with for service and quality of work. They have never failed to deliver on time and after sales service is always good. In the years we have used them there have been a couple of communication glitches but nothing more. It is a business which tries hard to excel

28 May 2018
Unprompted review
Image Direct logo

Reply from Image Direct

Hi Trevor, thanks for taking the time to give us your feedback. We would be very happy to discuss those communication glitches with you so we can improve our service.

Rated 5 out of 5 stars

The team at Image Direct are a pleasure…

The team at Image Direct are a pleasure to deal with, always friendly and willing to listen to what is needed.
Service, quality and delivery are amazing.
Highly recommend Image Direct

28 May 2018
Unprompted review
Image Direct logo

Reply from Image Direct

Thanks Christine for your glowing review, we are looking forward to working with you in the future.

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