Independent Mortgage Advice Bureau (IMAB) Ltd Reviews 

1,235
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Considering 46 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the wonderful staff are exceptionally helpful, knowledgeable, and patient when guiding buyers through every single step of the process. Reviewers emphasize the highly personalized approach and ongoing dedication shown by everyone involved in managing their property transactions. Consumers also deeply appreciate the clear communication, fast responses, and professional financial advice provided when exploring various mortgage options. People note that the team remains constantly available to answer any questions, ensuring that the entire moving journey is completely stress-free. Happy buyers consistently recommend these expert services to friends and family for all future property purchases.

What people talk about most

Staff

Users describe positive interactions with staff, highlighting their professionalism, approachability, and... See more

Service

People report positive experiences with service, highlighting exceptional efficiency and professionalism.... See more

Customer service

Clients share positive opinions on customer service, highlighting helpful, knowledgeable, and friendly... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Our house move took a lot longer than expected due to issues out of our control. Carol kept us calm and reassured us that everything would be fine, even though we had to find a new property to buy... See more

Company replied

Rated 5 out of 5 stars

We've worked with Carol @ IMAB on two different house purchases now over the course of around 5 years, and she's been fantastic for both. She helped us (two people who are 'maths challenged') understa... See more

Company replied

Rated 5 out of 5 stars

I have been working with Justyna for many years following a recommendation from a friend. She’s now supported me with 3 house purchases, and 2 sales. Justyna is knowledgeable, supportive, and helpful... See more

Company replied

Rated 5 out of 5 stars

We’ve used IMAB a few times now and they are our go-to choice and recommendation. We’ve mostly dealt with Karen, but have everyone we speak to be extremely helpful, often taking the time to go... See more

Company replied


Company details

  1. Mortgage Broker
  2. Insurance Agency
  3. Insurance Broker
  4. Life Insurance Agency

About Independent Mortgage Advice Bureau (IMAB) Ltd

Written by the company

iMAB Banner Image



Mortgages don't have to be complicated.

Simple

All you need to do is get in touch and one of our friendly advisers will be happy to answer all your questions.

Fast

Our team of Case Handlers will chase up the lenders and solicitors on your behalf to make sure your application is processed quickly.

Affordable

We will only charge a fee (typically £249) when you ask us to handle your mortgage application.

Trusted

Still not convinced? Take the time to read what our customers have to say in over 800 5-star reviews.

YOUR HOME MAY BE REPOSSESSED IF YOU DO NOT KEEP UP REPAYMENTS ON YOUR MORTGAGE.

Contact info

5.0

Excellent

TrustScore 5 out of 5

1K reviews

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5.0

All reviews

(1,235)

43 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Karen is superb

Karen is superb! Always first class and a joy to work with. She moves at pace and accuracy so thank you.

11 December 2024
Independent Mortgage Advice Bureau (IMAB) Ltd logo

Reply from Independent Mortgage Advice Bureau (IMAB) Ltd

Hi Graham.

Thank you so much for your positive comments for Karen. She will be delighted when we tell her!

Rated 5 out of 5 stars

Consistently fantastic

Consistently fantastic, kind and supportive service.

21 November 2024
Independent Mortgage Advice Bureau (IMAB) Ltd logo

Reply from Independent Mortgage Advice Bureau (IMAB) Ltd

Thanks a lot Fran. We'll pass your comments to your adviser Chris Cornish, and the admin team who support him and our clients so well.

Rated 5 out of 5 stars

Great service from IMAB

Great service from IMAB. Justyna was my main point of contact for mortgage advice and set out all my options very clearly. She was responsive to my queries and emails and was pleasant to work with. Follow up work was done by Emily who, again, was very responsive to my requests. It was this attention and speed of response which has helped my overall homebuying experience proceed so quickly and smoothly. Highly recommended!

14 November 2024
Independent Mortgage Advice Bureau (IMAB) Ltd logo

Reply from Independent Mortgage Advice Bureau (IMAB) Ltd

Hi Nick.

Thank you very much for taking the time to leave such a positive review. It is wonderful to hear you were so well looked after by your Adviser, Justyna, and then experienced similar support from Emily in our Mortgage Administration Team.

Rated 5 out of 5 stars

Remortgage plus buy to let

Carol was fantastic all the way through, coordinating between the lender and solicitors, keeping the pressure off us.

Great service and will definitely use her again.

5 November 2024
Independent Mortgage Advice Bureau (IMAB) Ltd logo

Reply from Independent Mortgage Advice Bureau (IMAB) Ltd

Thank you for your review Darren. It's great to hear we were that good go-between. So many parties involved can make the whole process rather complicated!

Rated 5 out of 5 stars

Exceptional service as always

Exceptional service as always. Knowledgeable and helpful making it all easy and as smooth as possible.

24 October 2024
Independent Mortgage Advice Bureau (IMAB) Ltd logo

Reply from Independent Mortgage Advice Bureau (IMAB) Ltd

Thanks for your positive feedback Julie. We're delighted to hear that you were so pleased with the service.

Rated 5 out of 5 stars

Great experience as first time buyers

Chris has been great throughout our entire mortgage journey. As first time buyers the whole thing can be daunting and he has been super informative and responsive, was able to help us maximise our budget and is always happy to explain at every step. Chris made the experience of getting our first mortgage as stress free as possible and I wouldn’t hesitate to recommend his services.

21 October 2024
Independent Mortgage Advice Bureau (IMAB) Ltd logo

Reply from Independent Mortgage Advice Bureau (IMAB) Ltd

Hi Ellie-Mae.

The mortgage journey can be daunting for all of us, let alone when it's your first purchase!

It is great to see you have been so well looked after by your Adviser Chris.

Feel free to keep recommending his services and thanks again!

Rated 5 out of 5 stars

I never consider using anybody else..

I have used IMAB on many occasions now both to renew an existing mortgage and also to take out a totally new one.
I cannot recommend them highly enough from the beginning to the end of every process. The team are always extremely helpful and keep me in the loop at all times.
Keep up the good work guys

9 October 2024
Independent Mortgage Advice Bureau (IMAB) Ltd logo

Reply from Independent Mortgage Advice Bureau (IMAB) Ltd

Thanks a lot Mark. We really appreciate your kind words and are glad to be able to help you once again.

We shall indeed "keep up the good work" 👍🏻

Rated 5 out of 5 stars

Great service

Daniel was very proactive and thorough in his review and recommendation.

1 October 2024
Independent Mortgage Advice Bureau (IMAB) Ltd logo

Reply from Independent Mortgage Advice Bureau (IMAB) Ltd

Many thanks, on behalf of the wonderful Daniel Curtin!

Rated 5 out of 5 stars

5 stars well deserved!

From day 1, Chris has been incredibly helpful. Talking through options and affordability based on what we provided him. Everything so far has been smooth sailing, super easy to organise. The solicitor that he recommended have also been very quick so we're happy with that. And within a week, we have had confirmation of our mortgage offer! Would recommend to anyone if they wanted someone who knows their stuff and thinking about buying but not sure on what to do, to use IMAB and specifically Chris. Very knowledgeable and the whole process so far has been pain free.

14 October 2024
Unprompted review
Independent Mortgage Advice Bureau (IMAB) Ltd logo

Reply from Independent Mortgage Advice Bureau (IMAB) Ltd

Hi Catherine.

Thank you very much for your review. We're glad to hear that you've been well looked after and that everything has gone so well for you.

Rated 5 out of 5 stars

We have used Independent Mortgage…

We have used Independent Mortgage Advice Bureau (IMAB) Ltd for many years, particularly Daniel Curtin. He has helped us with all our mortgage related needs. We always recommend his services and now many of our friends and family use him too.

20 September 2024
Independent Mortgage Advice Bureau (IMAB) Ltd logo

Reply from Independent Mortgage Advice Bureau (IMAB) Ltd

Thank you SO much for the review and recommendations Carmel 💖

Rated 5 out of 5 stars

Honest and impartial help

As always, Dan at iMab did a great job.
He offered me impartial advice and helped me identify the most convenient option.
I would recommend.

13 September 2024
Independent Mortgage Advice Bureau (IMAB) Ltd logo

Reply from Independent Mortgage Advice Bureau (IMAB) Ltd

Thanks for your review and recommendation Chris. We appreciate it 👊🏼

Rated 5 out of 5 stars

Incredible service, knowledgeable advisers, helpful and perseverant! Would recommend to all!

I am immensely happy and grateful to the whole team at IMAB and especially to Justyna for handling our mortgage process. She made the process so smooth, she had great knowledge and workarounds and she was absolute pleasure to have as our mortgage adviser. Initially when we had issue with our credit score report despite our credit score being good she looked into it on different credit score platforms and worked through the issues we were facing. She was able to advise us on next steps and help us accordingly. Justyna took all the hassle out for us, she was concise, clear and patient with us which always helps when you have to deal with jargon. Also she was quick to respond to any emails or calls and always got back to us with updates.
Overall we are happy with the whole team, the service provided was beyond 5 stars and I would recommend to everyone who are looking for a smooth and informed mortgage journey. Many many thanks!

28 June 2024
Independent Mortgage Advice Bureau (IMAB) Ltd logo

Reply from Independent Mortgage Advice Bureau (IMAB) Ltd

Justyna is a complete ⭐🤩

Thank you for your review Khaynart. We're delighted to hear that you've been so well helped throughout your mortgage journey with us. It is often a very tricky process to navigate, even for us professionals, but it appears that despite of that you've achieved all your aims.

We look forward to helping you again in future.

Rated 5 out of 5 stars

Dan is very helpful and goes above and…

Dan is very helpful and goes above and beyond to ensure the best options for his clients. Would not reccomend anyone else!

29 August 2024
Independent Mortgage Advice Bureau (IMAB) Ltd logo

Reply from Independent Mortgage Advice Bureau (IMAB) Ltd

Many, many thanks for your review Olivia. We're pleased to hear Dan has done such a good job helping you.

Rated 5 out of 5 stars

Best experience!

Just to say a huge " Thank you" for all the help I have received in finding my new mortgage . Really helpful, clear explanations, very efficient in every way. Will always 100% recommend!

19 August 2024
Independent Mortgage Advice Bureau (IMAB) Ltd logo

Reply from Independent Mortgage Advice Bureau (IMAB) Ltd

We're delighted to hear of your recent experience with the team Angela, and thank you for your recommendations.

Rated 5 out of 5 stars

Solving my mortgage problem

Nick Wood and his colleagues have been absolutely fantastic right from the off. I can't thank them enough for helping and advising me throughout this process. completely took all the pressure off me for which i am very grateful.

12 August 2024
Independent Mortgage Advice Bureau (IMAB) Ltd logo

Reply from Independent Mortgage Advice Bureau (IMAB) Ltd

Huge thanks for for the review Helen. We're pleased to have been able to take some of the stresses out of things.

Rated 5 out of 5 stars

I cannot recommend IMAB / Dan Curtin…

I cannot recommend IMAB / Dan Curtin highly enough! From start to finish Dan was professional, knowledgeable, and dedicated to helping me secure the best mortgage deal possible.

Dan was always available to answer any questions I had, and went above and beyond to ensure that I felt comfortable and informed every step of the way. Dan's attention to detail and his clear communication made the mortgage process seamless and stress-free.

I would not hesitate to recommend Dan to anyone in need of a reliable and trustworthy mortgage advisor. Thank you Dan, for all your help!

7 August 2024
Independent Mortgage Advice Bureau (IMAB) Ltd logo

Reply from Independent Mortgage Advice Bureau (IMAB) Ltd

Hi Jess.

We're so pleased to hear how good the service that Dan has provided you with, has been.

We know that he'll be delighted to receive anyone that your recommendations might send his way.

Rated 5 out of 5 stars

iMAB - Chris Cornish

Chris Cornish has been very patient and supportive throughout the mortgage application process. We would wholeheartedly recommend!

6 August 2024
Independent Mortgage Advice Bureau (IMAB) Ltd logo

Reply from Independent Mortgage Advice Bureau (IMAB) Ltd

Thank you very much for the recommendation. We're pleased to hear you've been well supported by Chris.

Rated 5 out of 5 stars

Would recommend…

⭐️⭐️⭐️⭐️⭐️I have used Adrian’s services in the past twice & would definitely recommend him.

22 July 2024
Independent Mortgage Advice Bureau (IMAB) Ltd logo

Reply from Independent Mortgage Advice Bureau (IMAB) Ltd

Hi RLM.

Thank you very much for your recommendation of Adrian at our Stevenage branch.

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