Inca Expert Travel Reviews 

1,143
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TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Looking at 232 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the incredibly knowledgeable, friendly guides and local experts who bring ancient history and rich culture to life during every single excursion. Reviewers emphasize the exceptional personal attention received from dedicated travel advisors who handle every single logistical detail with absolute care and endless patience. Travelers also highlight the seamless transportation, punctual drivers, and meticulously organized daily itineraries that ensure completely trouble-free transitions across all visited locations. People deeply appreciate the fully customized trip planning, wonderful hotel choices, and responsive communication that make exploring the entire region truly unforgettable and relaxing.

What people talk about most

Service

Customers had positive experiences with service, noting that advisors crafted tailored itineraries and... See more

Staff

Customers consistently note positive experiences with staff, highlighting that advisors craft tailored... See more

Holidays

People report positive experiences with holidays, sharing that the trip was well planned out and nearly... See more

User experience

Users describe positive interactions with user experience, highlighting seamless trip organization, highly... See more

Location

Reviewers mention positive feedback about location, highlighting seamless transitions between multiple... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We had a worry free fun time in Peru. Inca Expert handled every detail. Our accommodations, excursions and transportation proceeded as planned. I would highly recommend this company for South American... See more

Company replied

Rated 5 out of 5 stars

Thanks a lot for Leila’s arrangement on our trip to Lima, Amazon jungle, Cusco and Machu Picchu. We had a wonderful trip. We highly recommend Inca Travel services. I would also give special thank t... See more

Company replied

Rated 5 out of 5 stars

From start to finish, Melissa gave me wonderful ideas, took care of every last detail. I was very nervous going to the amazon and doing very active excursions with the family as a 60 year old. She h... See more

Rated 5 out of 5 stars

Visiting Peru was a life long dream. Thankfully friends recommended Maria and Inca Travel. Maria organized everything. It was truly magic to be met in each new locale and have knowledgeable guides. N... See more

Company replied


Company details

  1. Tour Agency
  2. also in
  3. Tour Operator
  4. Travel Agency

Written by the company

We customize private and unique experiences to Peru and Galapagos. We offer personalized itineraries and 24/7 travel support backed by outstanding client reviews.

Book with Confidence

Written by the company

With Inca Expert Travel, you can plan your dream vacation with peace of mind knowing that we offer the most flexible postponement terms in the market. Trips can be postponed up to 30 days before arrival date for free. Read more here: https://www.incaexpert.com/book-with-confidence/

Contact info

5.0

Excellent

TrustScore 5 out of 5

1K reviews

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5.0

All reviews

(1,143)

221 reviews in the last 12 months

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Rated 5 out of 5 stars

Wonderful trip

We loved the trip and are still thinking about it! We highly recommend Inca Expert Travel.

Maria Jose Castaneda answered every question we had ahead of the trip and, as the trip got closer, sent us detailed information and organized an online meeting to go over everything ahead of our departure.

We felt well taken care of as soon as we arrived in Cusco. We LOVED Casa San Blas. It was beautiful, in a terrific location, and run by a warm and welcoming staff. And we loved Cusco in general.

Both our Cusco City Tour and Tour of the Sacred Valley (Urubamba!) were terrific. Ivan was such a great tour guide-passionate about the Inca civilization, knowledgeable about the area, history and culture. He was also able to share tips about our upcoming hike to Machu Picchu. We left feeling we had made a friend. I should also add that our driver, Juan Carlos, was excellent. He was a great driver which was important due to some of the roads that were still being cleaned up after landslides, etc. We felt very safe in his comfortable car and with his cautious driving.

We also loved our trek with Alpaca Expeditions. The guides, Alex and Kenyo, and the rest of the team of cooks and porters, etc. were amazing and we felt so well taken care of with safety, delicious meals, etc. They kept us informed of the plan at every step of the way. They were also knowledgeable about history, culture, nature, and hiking, there was nothing more we could have asked for.

We are so happy. This was a trip of a lifetime and my daughter and I will cherish it forever!

7 October 2026
Rated 5 out of 5 stars

Inca Expert Travel - we can't wait to book with them again!

Our 11-day adventure through Peru was truly a once-in-a-lifetime trip. Our travel planner Debbie and eveyone at Inca Traveler Experts made every single moment absolutely seamless!

We started in the Amazon at Refugio Amazonas with our incredible guide, Dennis. We saw tarantulas, capybaras, caimans, and so much more. It rained, it poured, and it was absolutely wonderful! There is something magical about waking up to rain in the rain forest!

From there, we headed to Cusco, where our guide, Christian, was incredibly knowledgeable and gave us a wonderful foundation for understanding the history and culture of Peru. Next was Ollantaytambo with our guide, Salvador. And as we got closer to Machu Picchu, the trip just kept getting better. Somehow, each day managed to top the one before!

Beyond the incredible destination itself, some of our favorite highlights were a horseback riding adventure and, especially, a biking excursion. The bike ride? No words! It was spectacular. Just when we thought it couldn't get any better, we stopped for a beautifully prepared, catered lunch in a meadow, complete with a shepherdess and her sheep casually wandering by. It was one of those experiences you simply can't plan or replicate.

The train ride to Machu Picchu was an adventure in itself, and then came the crown jewel: Machu Picchu. Absolutely breathtaking!

What made this entire experience so extraordinary was how effortlessly everything came together. Eleven days, five hotels, countless transfers, multiple guides, and not one hiccup. Every driver, representative, and guide was top-notch. The vans were spotless, the hotels exceptional, and the restaurant recommendations beyond belief.

From the first day to the last, we felt taken care of every step of the way. The attention to detail, the quality of the experiences, and the people who made it all happen were simply outstanding.

Inca Traveler Experts didn't just plan a vacation; they created an unforgettable experience. We would recommend them without hesitation. Five stars aren't nearly enough. They deserve TEN!

23 October 2026
Unprompted review
Rated 5 out of 5 stars

They listen to your needs

They listen to your needs , plan an amazing trip, help you to put all the pieces together. Guides, drivers and support people are local, very knowledgeable and flexible.we had great guides in Lima, Arequipa, colca canyon, Cusco and Machu Picchu . Amazing trip !!!!

7 October 2026
Rated 5 out of 5 stars

Don't miss out visiting Galapagos, the Amazon and Machu Picchu!

Leila Dancuart truly understood the places we were planning to visit. She arranged for drivers and guides to every local. It was an active vacation with a few days built in to rest as our group is older and needed a little rest in between activities. We visited Galapagos, Amazon and Machu Picchu. Each of these places are very different, required different clothing and took place in a different environment.

Travelers to these places should take into consideration being on a boat for several days, a patch is helpful to prevent seasickness. In the Amazon light weight but full coverage (long pants and long sleeve shirts treated with bug repellent) safari type clothing preventing bug bites. And in Cusco and the Sacred Valley drinking Coca tea helped with altitude sickness. Also, we took pills we got from the local pharmacy.

The tours were excellent, inspiring and interesting. we loved them all! There is lots of opportunity to design a trip that works best for you by working with Ms. Dancuart. Ecuador and Peru are fascinating places totally worth visiting!

9 October 2026
Unprompted review
Rated 5 out of 5 stars

Peru - Machu Picchu- Cusco-Sacred Valley-Amazon

From start to finish, Melissa gave me wonderful ideas, took care of every last detail. I was very nervous going to the amazon and doing very active excursions with the family as a 60 year old. She had every single last detail taken care of. We had people meeting us at airport just to make sure we knew what the next steps were and so on. It was a fabulous trip, we made sure we stayed in above average hotels so we had a comfortable base to come back to. I want to give an extra special shout out to the private guide and driver they had for me while in Cusco. We had a family emergency with a pet dying while we were away. The driver and guide took extra special care and interest in us to make sure we had a moment to gather together and regroup, they treated us like family and were just as concerned as we were. Thankyou to Edson and our driver! I would absolutely use Melissa Schenk, she replied with every question with very deep details every time. The family said this was one of our best trips we ever had!

16 October 2026
Rated 5 out of 5 stars

Thanks a lot for Leila’s arrangement on…

Thanks a lot for Leila’s arrangement on our trip to Lima, Amazon jungle, Cusco and Machu Picchu. We had a wonderful trip. We highly recommend Inca Travel services. I would also give special thank to our best tour guide, Victor Hugo Wilson Vargas at Machu Picchu. Victor gave us a very thorough explanation about the history and has been very considerable and thoughtful throughout the hike. the best driver wonderful driver goes to Christian, (Who had a new born baby on the date driving us to the sacred valley ). Christian is the best driver I ever had. It was a raining day and whenever we got back to the van. It was spotlessly clean. These 2 gentlemen are amazing, hard working individuals made our journey more colorful.

29 October 2026
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Reply from Inca Expert Travel

Dear Tom,

Thank you so much for your kind words!

It was a pleasure planning your journey through Lima, the Amazon, Cusco, and Machu Picchu, and I’m delighted it was such a wonderful trip. I’ll be sure to pass your praise along to Victor Hugo and Christian. It means a great deal to them and to the whole team to hear how much they added to your experience.

We’d love to help you plan your next adventure whenever you’re ready.

Warmly,
Leila

Rated 5 out of 5 stars

Experienced travelers

Experienced travelers who enjoyed seamless, troublefree transitions between and within the seven locations we visited (Lima, Arequipa, Colca Canyon, Puno for Lake Titicaca, Sacred Valley, Cusco, and the Amazon). Guides in every location were friendly, knowledgeable about their region, and responsive to questions. You cannot go wrong with Inca Expert.

20 October 2026
Rated 5 out of 5 stars

Leila was fantastic

Leila was fantastic. Everything was coordinate to perfection. We couldn’t have had a better experience!

29 October 2026
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Reply from Inca Expert Travel

Dear Chris,

Thank you so much for the lovely review!

It was a joy to plan your trip, and I’m thrilled everything came together so smoothly. Hearing that you had such a wonderful experience makes my day.

We’d be delighted to help you plan your next adventure whenever you’re ready.

Warm regards,
Leila

Rated 5 out of 5 stars

Iconic Peru Adventure

Our travel planner, Urpi was amazing! She curated a comprehensive travel itinerary that included the best that Peru has to offer!

We started in Lima, then to Arequipa, and Colca Canyon where we saw the amazing condors! We then traveled to Lake Titikaka to see the floating islands of Uros and Taquile Island. From there we went to the Cusco, the Sacred Valley, Olyantantambo, Aguas Calientes and the most amazing MACHU PICCHU.

But our adventure wasn’t over yet! Back to Cusco and off to the next adventure to Iquitos, the gateway to the Amazon. We boarded the Delphin III, which was a luxury boat cruise with exceptional food and service. From there we were off to the Treehouse Lodge, which was the perfect ending to our iconic trip!

We were greeted by friendly, knowledgeable local guides every step of the way, and all of our accommodations were 5 star resorts!

I would highly recommend Inca Expert Travel and Urpi for your next trip to Peru! 🇵🇪

21 October 2026
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Reply from Inca Expert Travel

Thank you so much for this wonderful review!

We’re delighted to hear that your Peru adventure had it all: the condors at Colca Canyon, the Uros and Taquile islands on Lake Titicaca, and, of course, Machu Picchu. It sounds like the Delfin III cruise and the Treehouse Lodge made a perfect ending, and we’re so glad the food, the service, and your local guides made every step special.

Thank you for recommending Inca Expert Travel and for your kind words about me. We’ll share them with our whole team and your guides. We hope to welcome you back for another adventure in Peru.

Warm regards,
Urpi

Rated 5 out of 5 stars

South America Adventure

We just got back from a great trip to South America! Urpi planned our journey through Peru, Chili, Argentina, and Brazil! The hotels she chose all had incredible locations and all of the tour guides were great! We especially enjoyed Edson and Manuel in Peru and Antonio in Brazil! The others were great too! We thoroughly enjoyed several of our dream destinations and learned so much about our destinations! Any concerns we had were quickly addressed and followed up on!

24 October 2026
Unprompted review
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Reply from Inca Expert Travel

Thank you so much for your wonderful review!

We’re thrilled to hear that you had a great trip through Peru, Chile, Argentina and Brazil, and that the hotels’ locations and your guides made it so special. We’ll pass your kind words on to Edson, Manuel, Antonio and the rest of the team, who will be delighted.

It means a lot that you felt any concerns were addressed quickly and that you learned so much about the destinations you had dreamed of visiting.

Thank you for choosing Inca Expert Travel, and we hope to welcome you back for another adventure in South America.

Warm regards,
Urpi

Rated 5 out of 5 stars

Machu Picchu and the Galapagos Family Trip

After reading so many great customer reviews online, we chose Inca Expert to organize our trip to Machu Picchu and the Galapagos. We went in with high expectations, and they exceeded every single one! Our travel advisor was incredibly detailed, helpful, and responsive, while the local guides were exceptionally knowledgeable and flexible to our needs. We absolutely loved working with Inca Expert and wouldn't hesitate to book with them again!

20 October 2026
Rated 5 out of 5 stars

A fabulous experience in Peru!

The trip was well planned out and was very diversified. We feel like we saw a good representation of Peru. All of the Inca Expert Travel representatives were very friendly and helpful. The guides were very knowledgable and fun to spend the day with.

5 October 2026
Rated 5 out of 5 stars

Amazing Bucket List Experience…

Leila was fantastic in setting up our trip and even planning experiences we had never thought of. All of our Inca Expert representatives were extremely helpful meeting us and providing direction. There was never a moment where we weren't sure what we were supposed to do or where we were going.

Our trip to the amazon was wonderful. It was definitely hot & humid but we knew that going in so we were prepared. Luis, our guide was a lot of fun. He had an amazing eye for wildlife so we definitely saw plenty.

Cusco and Sacred Valley was incredible. We absolutely loved our guide Alex. We were so fortunate to have him for three days. The salt mines were something I was not aware of and found it to be one of the most interesting spots we visited. I keep telling people since I've been home that I knew I was going to see a lot of cool things but I didn't realize I was going to learn so much and I attribute a lot of that to Alex. Can't say enough good things about him!!

Machu Picchu was also amazing and our guide Manuel was another incredible source of history and knowledge. I also want to give him kudos for taking us all the way up to the top of Waynapicchu. There were multiple hikers on the way up that were shocked that our guide was going with us the whole way. He also made things a lot of fun by being our own personal photographer. He took a lot of great pictures that we never would have thought of.

We are definitely fans of INCA Expert Travel and will be coming to you again for our next adventure.

1 October 2026
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Reply from Inca Expert Travel

Hi Jordan, 

Thank you so much for your kind words!

It was a joy to plan your trip, and I’m so happy the Amazon, Cusco, the Sacred Valley, and Machu Picchu all lived up to your expectations. I’ll be sure to pass your kind words along to Luis, Alex, and Manuel. They’ll be delighted to hear how much they added to your experience, especially Manuel making it all the way up Waynapicchu with you!

It was a pleasure to have you with us, and I can’t wait to help you plan your next adventure.

Warmly,
Leila

Rated 5 out of 5 stars

We had a wonderful adventure to Peru…

We had a wonderful adventure to Peru due to the careful plans made by Grecia. From airport pick ups, drivers, tour guides and hotel staff, every part of the trip was comfortable and informative. I highly recommend Inca Experts for a trip to Peru. Thank you!

28 September 2026
Unprompted review
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Reply from Inca Expert Travel

Dear Christina,

Thank you so much for your kind words!

It was a pleasure helping you plan your trip, and I’m so happy to hear you had an amazing experience in Peru.

Thank you for trusting Inca Expert, and we hope to help you plan another adventure in South America someday!

Warm regards,
Grecia

Rated 5 out of 5 stars

Our Peru trip with Inca Expert Travel…

Our Peru trip with Inca Expert Travel was exceptional. From Lima to the Sacred Valley, Machu Picchu, Cusco, Puno, and Lake Titicaca, every detail was thoughtfully planned and coordinated.

The airport transfers, private transportation, hotels, guides, train journeys, luggage handling, and sightseeing arrangements were handled very smoothly. This allowed us to focus on enjoying Peru rather than worrying about logistics.

The Sacred Valley and Machu Picchu were unforgettable, and the Hiram Bingham train was a special highlight. We also appreciated how the itinerary was designed to help us gradually adjust to the altitude.

Most importantly, Melissa was outstanding throughout the planning process. She was responsive, patient, knowledgeable, and attentive to every detail. Her efforts, along with the dedication of the guides, drivers, and local representatives, made us feel well cared for throughout the trip.

Inca Expert gave us more than a great itinerary—they gave us peace of mind and a truly memorable travel experience.

Five stars without hesitation. We would highly recommend Inca Expert Travel to anyone planning a trip to Peru.

16 October 2026
Rated 5 out of 5 stars

Inca Experts Rock

We were very impressed with the perfect choreography of our chosen itinerary. Every transfer was punctual, and every driver was accomodating and made us feel safe in an often hectic driving environment. Every guide was well prepared and knowledgeable and able to tailor their presentation to our specific interests. We would definitely recommend using Inca Experts to create your perfect Peruvian adventure.

24 September 2026
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Reply from Inca Expert Travel

Dear Keely,

Thank you so much for your lovely words! I'm thrilled to hear that you had such an incredible trip! It was a pleasure planning your itinerary, and I’m so happy that everything went smoothly and that you enjoyed the guides, drivers, and hotels.

Your kind words truly mean a lot to us. If you ever plan another adventure, we’d be more than happy to assist.

All the best,
Eli

Rated 5 out of 5 stars

Best tour guides ever

The tour guides were all very knowledgeable and fun. They made each location I visited even more magical with stories of Peruvian history, legend, and culture. They answered every question, pointed out every bathroom, helped me get good photos and good prices, made me feel safe, and made my trip fantastic.

15 October 2026
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Reply from Inca Expert Travel

Hi Renner,

Thank you so much for this amazing feedback! I'm thrilled to hear that our guides made your trip so magical, safe, and memorable.

Best regards,
Melissa

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