Flying Flowers Reviews 

65,508
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 2,605 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the beautiful and stunning quality of the flowers, often noting their freshness and longevity. Many people appreciate the wide selection and the ease of ordering through the website, finding the process simple and efficient. The delivery service is frequently highlighted for being prompt and efficient, with recipients often delighted by the timely arrival and excellent condition of their orders. However, some customers noted issues with flower quality, reporting that bouquets sometimes arrived looking tired, wilted quickly, or did not last as expected. Additionally, a few people mentioned problems with delivery, such as couriers not knocking, leaving packages on doorsteps, or even throwing boxes over fences, occasionally resulting in missed delivery times.

What people talk about most

Product

Clients share positive opinions on product, with many recipients expressing delight and satisfaction with the... See more

Delivery service

Consumers find delivery service to be positive, with many reviewers praising the promptness and reliability... See more

Quality

Reviewers highlight positive aspects of quality, with many customers expressing delight with the freshness,... See more

Order

Customers consistently note positive experiences with order, praising the ease and straightforwardness of the... See more

Service

People report positive experiences with service, often highlighting the excellent and reliable service... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My daughter has been seriously ill, so pleased to inform you after an emergency operation for a big bleed on her brain the John Radcliffe Hospital in Oxford saved her life! I had your large beauti... See more

Company replied

Rated 5 out of 5 stars

The recipient was very pleased with the flowers 💐 I ordered for her birthday 🎂 I am very happy that they arrived within the time slot given. But the courier did knock or ring the front door so she c... See more

Company replied

Rated 5 out of 5 stars

I ordered flowers for a friend of mine who is feeling a bit down. The flowers were delivered within 24 hours, and I was kept up to date by email at all stages. The flowers were beautiful and my friend... See more

Rated 5 out of 5 stars

The flowers were for my sis to cheer her up which they did. We’ve had a difficult time with our elderly parents so it was much appreciated. Arrived on time , and very much appreciated by recipient x... See more



Company details

  1. Flower Delivery
  2. Florist
  3. Flower Designer
  4. Flower Market
  5. Gift Shop

Written by the company

It all started on the little island of Jersey – that spot between England and France famous for its cows. Back in 1981, clever holidaymakers swapped postcards for carnations, sending a burst of beauty home by post 🌸 It was the start of something special. 30 years on, we’ve delivered over 10 million beautiful bunches – from lush lilacs to vintage roses (though we still have a soft spot for carnations!) 🌸 Delivering joy is what we do best, and we’re proud to be rated Excellent on Trustpilot. While a lot has changed since those early days, our mission remains the same: spreading happiness, simply. We do that with fast delivery, a 10-day freshness guarantee, a caring customer team, thoughtful extras, and sustainably sourced blooms in planet-friendly packaging 🌸 Ready to make someone smile? We definitely are.

10 Day Freshness Guarantee

Enjoy longer-lasting blooms with our 10-day freshness guarantee 🌸

Enjoy longer-lasting blooms with our 10-day freshness guarantee 🌸
We want every bouquet to arrive looking beautiful and stay that way. That’s why all our flowers come with a 10-day freshness guarantee. Our blooms are carefully prepared and often arrive in bud 🌸 This means they may look a little sleepy at first – but don’t worry, it’s all part of the magic. With a drink of water and a little care, they’ll bloom beautifully over the next few days, so you can enjoy them for even longer. If you’re ever not completely happy with your flowers, our friendly customer care team is here to help – because delivering joy is what matters most to us.

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

66K reviews

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4.4

All reviews

(65,508)

2,538 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fair pricing

Fair pricing, wide variety to choose from and fast delivery.
It's lovely to have the option to send flowers to elderly relatives in the UK from Australia without the extortionate cost.

21 July 2026
Rated 5 out of 5 stars

Excellent service

My order was placed without difficulty, delivered within the time frame & handed to my family. The flowers & vase were carefully packed & in perfect condition. The flowers look beautiful on display!

18 July 2026
Rated 5 out of 5 stars

Very good service

Flowers were delivered on time and recipient was very pleased with the quality. The ends of the flowers were wrapped in material to keep them moist and fresh. The company was very helpful when I had to adjust the delivery date. Definitely would use again.

20 July 2026
Rated 5 out of 5 stars

For Shelley & your Flying Flowers Team!

This is for “Shelley & your Flying Flowers Team” You really are the most caring company in the world!🩷
Can you imagine my face this a.m. when I received the most enormous beautiful bouquet with red roses,stocks,a gorgeous lilac display of flowers with even 4 very large sunflowers wonderfully arranged in the bouquet for “ME!” A most amazingly well written card attached with such very kind words! I am overwhelmed! Thank you for sending Louise a “brighter days ahead message” I will definitely be showing her all that you have so thoughtfully sent to us!
A mere “THANK YOU” is not enough to say to you all!?
I sincerely tell you this means “the world!”
Bless you all ! Very many thanks dear Shelley.
You know you are doing ‘over & above’ in your role at Flying Flowers! This is more than kind! I will cherish this unexpected marvellous bouquet! I love you all! 💝 from the bottom of my heart! HUGE THANKS! Lots of love Linda.xxxx

21 July 2026
Unprompted review
Flying Flowers logo

Reply from Flying Flowers

Dear Linda, I know Shelley is incredibly touched by your kind words, having worked for the brand for more than 20 years she cares deeply about our customers. We are delighted to hear your bouquet was a wonderful surprise and we sincerely wish your daughter a speedy recovery.
Best wishes,
Sandra Varley
Head of Flying Flowers

Rated 3 out of 5 stars

Disapointed with survival

I was very disapointed that a relatively expensive bunch of flowers which I had purchased for my wife's birthday only lasted for one week despite being carefull in dealing with them & where they were displayed

12 July 2026
Flying Flowers logo

Reply from Flying Flowers

I am sorry to hear your gift didn't last as long as we would hope Dave and I can confirm that I have sent you an email concerning this. Best wishes, Valerie

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