FlightNetwork.com Reviews 

29,718
•
TrustScore 3 out of 5

2.9

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Review summary

Created with AI, based on recent reviews

Evaluating 4,165 reviews, most reviewers were somewhat happy with their experience overall. Many travelers find the initial booking process quite straightforward and appreciate the clear website layout that helps compare various travel options easily. People frequently highlight that the platform provides very competitive fares compared to alternative booking websites they tried. However, some customers also noted significant issues regarding unexpected price increases appearing during the final payment stage. Reviewers frequently mentioned that customer support was completely unresponsive and unhelpful when they attempted to resolve booking problems. Travelers additionally reported feeling deeply frustrated by hidden extra fees and difficulties in connecting with representatives for timely assistance.

What people talk about most

Booking process

Clients share ambiguous opinions on booking process, as some consumers found reservations very easy and liked... See more

Price

Consumers find price to be a source of deep frustration due to unexpected increases during the booking... See more

Website

Reviewers mention ambiguous feedback about website experiences, as some consumers found booking very easy and... See more

Customer service

Customers experienced deep dissatisfaction regarding customer service, highlighting long hold times,... See more

Service

People report negative experiences with service, pointing out unexpected fees, expensive seating choices, and... See more

Reviews shaping this summary

Rated 3 out of 5 stars

The booking was easy enough but I am really not happy that the price changed after I accepted it. During the credit card charging validation process it suddenly notified me that the price changed by... See more

Company replied

Rated 3 out of 5 stars

Don't like that each item is a separate charge. Do like how easy and quick it is to select different dates for comparison.

Company replied

Rated 3 out of 5 stars

Site confusing to use with constant popups trying to sell various products. I paid $200 for product I neither wanted or needed.

Company replied

Rated 3 out of 5 stars

It was extremely difficult to find the correct combination of flights. Eventually I had to buy 2 single flights. Not user friendly at all

Company replied


Company details

  1. Travel Agency

About FlightNetwork.com

Written by the company


At Flight Network, we make booking a breeze with the power of technology.

Business or pleasure? We’ll find you the best flight, no matter the destination, by comparing 650 airlines. We know your time is valuable. That’s why we put convenience first to ensure time is on your side.

With nearly 14 million customers and over 4 million holidays sold, we fill 140 Boeing 737s every day, departing and arriving from 77 countries across the globe. At Flight Network, you always travel with ease.

To contact us you can follow this link

https://www.flightnetwork.com/rf/contact-us


Contact info

2.9

Average

TrustScore 3 out of 5

30K reviews

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Asks customers to review

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2.9

All reviews

(29,718)

5,185 reviews in the last 12 months

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Rated 3 out of 5 stars

Transparency of Airlines and Flights

I searched on line for Air Asia flights and the search came up with you for Air Asia bookings so I went ahead and made my bookings and paid before I realised I had not booked for Air Asia at all but with Batik Air Malaysia. No deliberate deception here but I think you should offer a choice of airline at the start so we can choose and know exactly what airline we are going with from the beginning.

6 November 2026
Rated 1 out of 5 stars

Worst provider

Worst provider, If you intend to change flights , experiece is very poor. They charged a difference but did not respond on time.Worst travel agent .

5 November 2026
Unprompted review
Rated 3 out of 5 stars

Not the best


There was a problem with approvals of the flights and other items, which in my past history of using an on-line system. There was also an issue with baggage where my payment was refunded and I had to go to Porter directly at a significantly higher price in US funds.

3 November 2026
Rated 1 out of 5 stars

STAY AWAY!

STAY AWAY!! The only reason I booked with them was that they presented themselves as the airline that I wanted to book with (first scam). Only after receiving the confirmation e-mail is that I realized the mistake I made. When I had to change my flight date, they charged their own change fee, on top of the airline change fee, and the extra space seats that I paid for, were not transferred to the new flight. I had to pay again to get the same seats.

4 November 2026
Unprompted review
Rated 1 out of 5 stars

I am extremely frustrated with Flight…

I am extremely frustrated with Flight Network’s customer service.

I am simply trying to upgrade my seat on my Paris–Rio de Janeiro flight to have a more comfortable journey. However, I am being told that I cannot upgrade just my seat and that I would need to purchase a full upgrade instead.

I have asked for someone to contact me by email so I can explain the situation and receive a solution, but they sent me an email that I cannot reply to. Instead, I have to go through their customer service queue again.

Yesterday, I spent almost an hour waiting just to speak to an agent. It is unreasonable that such a simple request requires so much time and effort.

I should be able to choose a more comfortable seat without being forced into purchasing a full upgrade. This feels like being pushed into buying a more expensive package just to access an option that should be available separately.

I expect direct customer service, a proper way to communicate with the team handling my request, and most importantly, a solution to my problem.

4 November 2026
Unprompted review
Rated 4 out of 5 stars

Take note when booking! Easy process otherwise.

When I first went to book my flight, on completion of entering my credit card details, I received a pop up message advising me that the rates went up while I was booking, by $120+!! I immediately logged out. I received an email the following day asking me to complete my booking. This time I paid what I originally wanted to pay!

3 November 2026
Rated 3 out of 5 stars

I have not received my ticket number please send to me thank you

I have not received my ticket number olease chase up thank you

4 November 2026
FlightNetwork.com logo

Reply from FlightNetwork.com

Hello

Thank you for your feedback, i can see in your booking that the tickets are not created yet by the airline and this can take up to 72h. if you have further questions please welcome to contact our callcenter for further information.

We appreciate your understanding.

Best regards
Flightnetwork

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