FlightNetwork.com Reviews 

28,074
TrustScore 3 out of 5

2.9

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Review summary

Created with AI, based on recent reviews

Considering 3,917 reviews, most reviewers were somewhat happy with their experience overall. Many customers found the pricing to be a significant concern, often encountering unexpected add-ons and hidden fees that made flights more expensive than initially presented. People also reported poor service, including issues with receiving e-tickets or booking codes, a lack of clear information about flights, and unhelpful, difficult-to-reach customer support. Conversely, some customers found the booking process easy, straightforward, and quick, appreciating the ability to find suitable flights and navigate the website effectively to compare prices.

What people talk about most

Booking process

Customers consistently note ambiguous experiences with the booking process, with many reporting it as easy,... See more

Price

People report negative experiences with price, often finding that advertised fares increase significantly at... See more

Website

Consumers find the website to be ambiguous, with many reporting that it is easy to mistake for an airline's... See more

Service

Customers express significant dissatisfaction with the service, citing issues such as hidden costs appearing... See more

Customer service

Clients share negative opinions on customer service, with many reviewers reporting it as unhelpful,... See more

Reviews shaping this summary

Rated 3 out of 5 stars

My flights were booked, so that's baseline expectations met. However *blimin heck*, the ENDLESS required upsell questions you ask are - to be frank - taking the piss. It's fine to offer them (I guess)... See more

Rated 3 out of 5 stars

Most importantly I got the ticket at the price shown, but have to go through too many extras to reach the end. Also the confirmation didn't send the e-ticket itself but a receipt only. A little hard t... See more

Rated 3 out of 5 stars

The web site is frustrating hard to change dates and they charge for everything even sitting together! and getting an SMS when the air fares are already quite high considering you can fly Melbounre t... See more

Rated 3 out of 5 stars

Disappointed about all the fare add-ons during the booking experience. This is NOT a "no-frills" flight pricing so the add-ons make it very expensive. Do I really need to pay for a seat allocation hav... See more


Company details

  1. Travel Agency

About FlightNetwork.com

Written by the company


At Flight Network, we make booking a breeze with the power of technology.

Business or pleasure? We’ll find you the best flight, no matter the destination, by comparing 650 airlines. We know your time is valuable. That’s why we put convenience first to ensure time is on your side.

With nearly 14 million customers and over 4 million holidays sold, we fill 140 Boeing 737s every day, departing and arriving from 77 countries across the globe. At Flight Network, you always travel with ease.

To contact us you can follow this link

https://www.flightnetwork.com/rf/contact-us


Contact info

2.9

Average

TrustScore 3 out of 5

28K reviews

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2.9

All reviews

(28,074)

4,935 reviews in the last 12 months

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Rated 1 out of 5 stars

Fraud company, will cancel your flight and ask for more money.

Booking went fine to be honest but after about 2 weeks of booking, they changed my flight and added 2 hours layover on top of already 3 hours, making it total of 5 hours layover. i paid extra for shorter layover in my intial booking because i have got a 5 years old kid travelling with me. Contacted them and they demanded another 40 pounds to change the flight to 2 hour layover which is ridiculous to say the least. YOU guys cancelled my BOOKED flight and now rather than making compensation and arraging for suitable alternative, you want more money? its either that or wait 2 more hours layover when you PAID EXTRA for a 3 hours layover. Absolutely rubbish and non professional behaviour. no wonder they already have 2.8 ratings.
Never booking with them again.

14 July 2026
Unprompted review
Rated 1 out of 5 stars

UNACCEPTABLE

UNACCEPTABLE: Partial refund without any breakdown! Still waiting for full refund / Supervisor email.

FlightNetwork responded to my review and sent a refund, but this issue is NOT resolved.

I originally processed the cancellation ONLY because agent "Rohan" explicitly quoted a total refund of $339 for 3 passengers. Had I not been given this exact amount, I would NEVER have canceled the booking in the first place.
Yet, without any detailed breakdown or explanation, you arbitrarily sent a significantly lower amount than what Rohan quoted.

Furthermore, agent "John" guaranteed: "I am John, trust me, you will receive an email from supervisors within 48 hours." It has been well past 48 hours, and I have received ZERO communication from any supervisor.
Stop using partial refunds to pretend this issue is resolved on Trustpilot.

I demand:
-Process the FULL refund of $339 for 3 passengers as originally promised by agent Rohan.
-Provide an itemized receipt/breakdown for the transaction.
-Direct follow-up from a supervisor as promised by John.
⚠️ If there is no proper follow-up or full refund according to the initial quote immediately, I will initiate a formal Dispute / Chargeback process directly with my credit card company for false representation.

Booking Reference: 1115-873-330

21 July 2026
Unprompted review
FlightNetwork.com logo

Reply from FlightNetwork.com

Hello SM lee ,

Regarding the refund for your reservation, which was cancelled on 2026-07-15 , please be informed that the refund was ​completed on 2026-07-21, back to the card which you used for the original payment.
If the original credit card used for the initial payment has expired, but the bank account remains the same, it is within your bank’s jurisdiction to correlate the refund to the same bank account.

Also, please note that refunds are not processed on weekends and that it might take 1-5 working days for the refund to reflect to your account, depending on your bank's regulations.
In case there are no deposits​ during this time, you can send us via the contact form on our website a copy of your bank statement ​of that period (+7 days from the above mentioned day of the refund) so that we can further investigate this issue.
Thank you for your understanding.

Best Regards,
FlightNetwork.com

Rated 1 out of 5 stars

Poor first experience

I booked, payment went through no problem. The flight was then cancelled, my money was taken out, I was told I would get a full refund however I have been refunded 90 cent less.

23 July 2026
FlightNetwork.com logo

Reply from FlightNetwork.com

Hello Jack David Paul Futers ,

We’re sorry to hear about the experience you had with our service.

Upon reviewing your booking, we can confirm that your refund of NZD 2,632.13 was processed on 23 July 2026.

Please be informed that the refund has been completed and returned to the original payment card used to make the booking.

If the original credit card has expired but is linked to the same bank account, your bank is responsible for allocating the refunded amount to your account.

Please also note that refunds are not processed on weekends, and it may take 1–5 working days for the funds to appear in your account, depending on your bank's processing times.

If you have not received the refund after this period, please send us, via the contact form on our website, a copy of your bank statement covering the period 7 days after 23 July 2026. We will be happy to investigate the matter further.

Thank you for your patience and understanding.

Best Regards,
FlightNetwork.com

Rated 1 out of 5 stars

I booked a flight and i havent received…

I booked a flight and i havent received my e ticket no it says processing only upon checking woth my airline its says i havent paid

23 July 2026
FlightNetwork.com logo

Reply from FlightNetwork.com

Dear Mariel Tenorio Data,


We are sorry to hear about the experience you had with our service.
Please be informed that your ticket confirmation has been sent to your registered email address. Kindly check your inbox, and if you do not see the email, please also check your spam or junk folder.

If you have any questions or require further assistance, please feel free to contact our Customer Support Team. We will be happy to assist you.



Kind regards,
Gotogate.com

Rated 1 out of 5 stars

I booked my flight online for 7:05 from…

I booked my flight online for 7:05 from Melbourne which really meant PM. Your flight times should be in the 24 clock. You are not the official Jetstar site. I will never use you again.

23 July 2026
FlightNetwork.com logo

Reply from FlightNetwork.com

Hello Marianne Van zon,

We’re sorry to hear about the inconvenience you experienced.

Upon reviewing your booking, we can confirm that your flight is scheduled to depart at 19:05. Your booking confirmation has already been sent to your registered email address.

Kindly check your email, including your spam or junk folder if necessary. If you require any further assistance or have any questions regarding your booking, please feel free to contact us.


Kind regards,
Flightnetwork.

Rated 1 out of 5 stars

Lost flight

I’ve booked a flight with them, my flight was rescheduled to 2 hours earlier and I was not notified, I only found out when I arrived at the airport.
When I tried to contact them to rectify it I was told several times their system was down and they couldn’t do anything to assist, after persisting a lot to be transferred to a supervisor I was only told they had sent me a notification about the fight update, which I never received, and I asked for evidence of the notification that was sent and they were never able to provide.

I even received a reminder of my flight from which when clicked on their portal to view the flight details the timing was still incorrect, even though it had been months the flight was updated.
I refreshed the page many times, the timing never updated.
I lost the flight and never received a refund or discount.
They never apologised, in fact, they were disrespectful on the phone.
I would never buy from them again!

20 May 2026
Unprompted review
FlightNetwork.com logo

Reply from FlightNetwork.com

Dear Julia Monique De Araujo,

We’re sorry to hear about the experience you had with our service.

Upon reviewing the booking details, we can confirm that an email regarding the flight time change was sent to your registered email address on 8 March 2026. We kindly request you to check your email inbox, as well as your spam or junk folder, for the notification.

Please note that passengers are also responsible for checking their flight details and any updates at least 24 hours prior to departure. As we had already informed you of the schedule change received from the airline, we recommend reviewing all travel updates before your journey.

If you have any questions or require further assistance, please feel free to contact our Customer Support Team. We will be happy to assist you.



Kind regards,
Gotogate.com

Rated 1 out of 5 stars

Total scam

Total scam. I thought I was talking to SAS and when I ask the agent he said yes I was. Turns out they used my credit card and booked the flight on the SAS website with my card. That charge went through on my credit card as from SAS. They told me I had a refundable ticket but I didn't. And they told me I had preferred seats for $150 more but they used a ploy saying I needed a wheelchair in order to get me that seat. Finally they charged a separate amount via a payment app which was only for their scammed fee. (They said it was for taxes and extras and was done this way in order to save me money.) If I had gone directly to SAS myself I would have paid only the amount charged by SAS and not the additional $1300 fee. Total scam. (And yes they seemed very nice on the phone.)

20 July 2026
Unprompted review
Rated 1 out of 5 stars

You scammed me

22 July 2026
FlightNetwork.com logo

Reply from FlightNetwork.com

Hello Mohammad Aslam Nishat,

We’re sorry to hear about the inconvenience you experienced.
We are truly sorry to hear about your experience and regret that we did not meet your expectations.
We appreciate you taking the time to share your feedback. Please be assured that we continuously strive to improve, and we would welcome the opportunity to better serve you in the future.


Kind regards,
Flightnetwork.com

Rated 1 out of 5 stars

Worst ever experince

Worst ever experince with bladdy flightnetwork . i have emailed them thousand times and spoke to there customer service 1000 times . My registered number is 00971554429931 . I had gone through number of trouble and paid extra from my pocket . But flight network is so horrible that they dont even call back.

20 July 2026
Unprompted review
Rated 1 out of 5 stars

My reservation got cancelled after…

My reservation got cancelled after booking with in 30 minutes

22 July 2026
FlightNetwork.com logo

Reply from FlightNetwork.com

Hello Rakesh Nalla,

We’re sorry to hear about the inconvenience you experienced.

Due to technical reasons, we regret to inform you that your flight reservation has been cancelled.

A full refund of the amount paid will be processed to your original method of payment. The refunded amount should be reflected in your account within 3–5 working days, depending on your bank or payment provider.

We sincerely apologize for the inconvenience this may cause and appreciate your understanding. If you have any questions or require further assistance, please feel free to contact us.

Kind regards,
Flightnetwork.com

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