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So happy to finally have a right company to get my electricity and gas, clean and with a fair price, as a new client I am so happy. It has been a nightmare to choose the right company, if you are new... See more
This is my first contact with Eneco. Waiting time was quick. The staff named Joep had good knowledge of my questions and answered clearly and convincingly! He was efficient, convincing and kind. I hav... See more
The company canceled my contract after providing meter reading by themselfs. They just sent me an invoice for 5 days service ( 15.2-20.2.2006 ) with full amount for gas and electricity which shoul... See more
Company replied
Company details
Written by the company
Duurzame energie van iedereen. Eneco is al meer dan 100 jaar actief op het gebied van energie. We leveren 100% groene stroom, opgewekt door de wind en de zon in ons eigen land. Je kiest bij ons gemakkelijk uit een aantal stroom- en gasproducten. Ben je aangesloten op een warmtenet van Eneco? Met stadsverwarming ga je slimmer om met warmte. Ook bieden we oplossingen op maat voor grootzakelijke klanten en helpen we zzp- en mkb’ers met energie besparen en slim ondernemen met 100% groene stroom. Eneco werkt aan het versnellen van de energietransitie. Dit doen we met slimme, duurzame en betaalbare producten en diensten. Ook investeren we volop in het ontwikkelen van duurzame energieprojecten, zoals windparken op zee of grote zonnedaken.
Contact info
Netherlands
- www.eneco.nl
3.8
Great
10K reviews
Asks customers to review
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Reply from Eneco Nederland
Beste Dawid Warzynski,
Graag gedaan! Fijn om te horen dat we je goed hebben kunnen helpen. Bedankt voor je positieve reactie!
Groet,
Chevellij
Eneco Webcare
Kdon telefonisch direct mijn contract…
Kon telefonisch direct mijn contract veranderen,,
22 August 2026
Reply from Eneco Nederland
Beste Cleo Smit,
Fijn dat je telefonisch direct je contract kon veranderen! 😊 Bedankt voor je positieve review en je vertrouwen in ons. 💚
Groet,
Reginia,
Eneco Webcare
Reply from Eneco Nederland
Beste Almohammed,
Bedankt voor je mooie review! 😊 Fijn om te horen dat je tevreden bent met onze service. We waarderen je vertrouwen en hopen je in de toekomst weer te mogen helpen!
Met vriendelijke groet,
Chevellij
Eneco has a website where I can check…
Eneco has a website where I can check how much energy I consume daily.
2 August 2026
Reply from Eneco Nederland
Beste Curtis Opoku - Kokofu,
Wat fijn om te horen! 😊 Via onze website kun je inderdaad je dagelijkse energieverbruik bekijken. Zo krijg je meer inzicht in je verbruik en kun je makkelijker zien waar je energie kunt besparen. Bedankt voor je review!
Groet,
Reginia,
Eneco Webcare
We tried this company and started the…
We tried this company and started the direct debit. We have a contract. They are absolutely useless. The guy didnt show for two appointments. Customer service isnt helpful whatsoever. I wouldnt recommend this company at all. Do not sign the contract.
22 July 2026
Unprompted review
Reply from Eneco Nederland
Beste Guinness the Rottie,
Hartelijk dank voor je review. Ik begrijp dat je teleurgesteld bent door de gemiste afspraken en de service van Eneco. Het is jammer dat de klantenservice je niet verder heeft geholpen en dat jij hierdoor geen goede ervaring hebt. Wij komen graag in contact met jou, zodat we met je mee kunnen kijken.
Groet,
Melica
Eneco Webcare
Everything is good except the app
Everything is good, except sometimes the app is not working properly
11 July 2026
Reply from Eneco Nederland
Dear Venkata Bantu,
Thank you for your feedback! We're glad to hear you're happy with the app overall. We're sorry to hear that it doesn't always work properly. We're continuously working on improving stability and performance. If you could share more details about the issue you're experiencing, we'd be happy to investigate and help.
Kind regards,
Reginia,
Eneco Webcare
Reply from Eneco Nederland
Dear Parag,
Thank you for your kind feedback! We're glad you appreciate our transparent accounting and find the app easy to use. Your support means a lot to us!
Kind regards,
Sha-Ira,
Eneco Webcare.
Worst experience with Eneco ServiceGemak
Worst experience with Eneco ServiceGemak
I become Eneco ServiceGemak customer in December. They outsource the cv-ketel maintenance to local company. For the past 7 months, I try to arrange the maintenance appointment but it's impossible. External company says they don't have werkbon to start the maintenance, Eneco says they created the werkbon. They expect customers to call the external company to arrange it, but it's impossible since that company claims there is no werkbon. I have called both parties 10+ times, still nothing is arranged.
I will never try any eneco service again!!!
30 June 2026
Unprompted review
Reply from Eneco Nederland
Dear Ozan,
We're sorry to hear about your experience. We understand how frustrating it must be to spend months trying to arrange a maintenance appointment and repeatedly be referred back and forth between Eneco and our service partner.
This is not the level of service we aim to provide. I will put the matter through to Eneco Servicegemak so they can provide the correct resolvement.
Best regards,
Bruno
Eneco Webcare
Today I got an automated message from…
Today I got an automated message from Eneco stating I owe them 255 euros for May and April energy. I am not sure they pay attention to customers, I have paid the final invoice in May hoping to be done with this company but unfortunately they keep contacting me. let's do this again and hopefully it sinks in this time. I moved out of that property at the end of February, if there is any outstanding amount for energy you need to contact the owner or new occupants. I will not pay any more bills after my move out date.
11 June 2026
Unprompted review
Reply from Eneco Nederland
Dear Sir/Madam,
Thank you very much for your review! We are sorry to hear about your experience. We will discuss this internally and may contact you.
Kind regards,
Melica,
Eneco Webcare
Very professional information and good…
Very professional information and good Customer service
14 May 2026
Reply from Eneco Nederland
Dear Hsu,
Thank you for your kind words! We're delighted to hear that you found our information professional and our customer service helpful. We appreciate your feedback and look forward to assisting you again."
Kind regards,
Sha-Ira,
Eneco Webcare.
Very good app and very transparent in…
Very good app and very transparent in their price policies
25 May 2026
Reply from Eneco Nederland
Dear Neymann,
Thank you for your positive feedback! We're delighted to hear that you find our app useful and appreciate our transparent pricing policy. Your trust means a lot to us, and we look forward to continuing to serve you
Kind regards,
Sha-Ira,
Eneco Webcare.
I’ve been using Eneco for almost a year…
I’ve been using Eneco for almost a year and I’m satisfied so far. I haven’t had any issues, so I haven’t needed to contact customer service yet. The prices are good and the app is clear and user-friendly.
18 May 2026
Reply from Eneco Nederland
Dear Oana,
We are delighted to hear that you have been satisfied with our services for nearly a year. It is especially encouraging to know that you find our prices competitive and the app clear and user-friendly. Thank you for your kind words!
Kind regards,
Sha-Ira,
Eneco Webcare
Reply from Eneco Nederland
Dear meneer Ahmad,
Thank you for your review! Glad to hear you’re happy with our service 😊
Kind regards,
Reginia,
Eneco Webcare
Reply from Eneco Nederland
Dear Constantin-Ionut A,
Thank you for your positive feedback. We’re pleased to know you find our company easy to reach and our pricing fair. We value your support.😊
Kind regards,
Reginia,
Eneco Webcare
Reply from Eneco Nederland
Dear Merve,
Thank you for your feedback. We’re glad to hear you are satisfied with the service and that everything has been running smoothly so far. We appreciate your comments.
Kind regards,
Sha-Ira
Eneco Webcare
Eneco Netherlands is the worst energy supplier
Eneco Netherlands is the worst energy supplier I've ever dealth with. Interestingly, I am quite happy with Eneco Belgium!!
1 April 2026
Unprompted review
Best customer service ever!
Super clear explanation of energy contracts. No haste, just marvellous.
30 March 2026
Reply from Eneco Nederland
Dear Lionel,
Thank you very much for your kind feedback. We are pleased to hear that the explanation of the energy contracts was clear and provided at a comfortable pace. Your appreciation is greatly valued.
Kind regards,
Sha-Ira
Eneco Webcare
I am happy with the overall services of…
I am happy with the overall services of Eneco , From app to the pricing. I have my house charging plus EV charging card with ENECO.
25 March 2026
Reply from Eneco Nederland
Beste meneer MODY,
Bedankt voor de 5-sterren review en fijn om te lezen dat je tevreden bent met de service die wij bieden.
Groet,
Ingrid,
Eneco Webcare
Service!!!
24 March 2026
Reply from Eneco Nederland
Beste meneer Leite,
Bedankt voor de 5-sterren review.
Groet,
Ingrid,
Eneco Webcare
Reply from Eneco Nederland
Dear Bryan,
Thank you for your feedback! We’re glad to hear you find the reports and tips on energy consumption useful. We appreciate your input!
Kind regards,
Reginia,
Eneco webcare
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