Measured important dimensions with the help of my local plumber merchant. Sent photos with tape fir others as I had severe hayfever with brain fog at the time. Received email back with code, then orde... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Our shower started having a problem. After troubleshooting we determined we needed to replace the flow cartridge. DiVapor were the cheapest to buy from. Unfortunately replacing the cartridge did... See more
Company replied
Never had done any sort of plumbing DIY in my life, always been quite nervous to approach anything like that. My shower started squealing so I googled what was wrong and I seen a TikTok plumber whi... See more
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I liked that, for a change, dealing with the online chat system actually worked. My query was dealt with efficiently and my purchase arrived pretty much the next day. In these days of failure and disa... See more
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Company details
About Di Vapor
Written by the company
Di Vapor® (pronounced 'Dee Vah-pour') specialises in luxury steam rooms, mobility bathing, bathroom spares & accessories, home sauna solutions and whirlpool baths.
Celebrating our 12th year of trading, Di Vapor has established itself as one of the leading spa component and shower suppliers in the UK. A combination of unrivalled product knowledge, friendly customer service and our extensive product range makes Di Vapor the first choice for customers across the UK & Europe.
Our range includes:
Our components & spares include:
Recognition from trusted brands in the home improvement sector such as Grand Designs Live, Homebuilding & Renovating magazine, The Independent newspaper and Living Etc magazine amongst a host of other brands demonstrates our commitment to providing designer products at competitive prices. Industry recognition such as this is proudly backed by feedback from our customers.
Di Vapor also supply some of the largest recognised brands in the bathroom sector including:
The Di Vapor Promise
Written by the company
- Real Time Stocking
- Our website contains our full range of shower spares and accessories from the biggest bathroom brands in the UK and Europe. Using our customised stocking system, updated automatically every minute, customers can quickly check availability of an item and complete a purchase.
- Fast Delivery Options
- All orders are dispatched same working day if ordered before 3.00pm Monday to Friday. Our warehouse team will work to check, pack and dispatch your order as quickly as possible. If you need your order the next day, we offer various next day delivery options to ensure you get your order as quickly as possible. Our delivery services are provided by Royal Mail, UKMail, UPS and TNT.
Same Day Dispatch
Get your order fast!
All stocked items can be dispatched & delivered next day using the Royal Mail Special Delivery service. Make sure you complete your order online before 3.00pm Monday to Friday and leave the rest to us!
Contact info
PO Box 6496, B91 2NY, Solihull, United Kingdom
- 08454 650 800 or 0121 705 0866
- help@divapor.com
- www.divapor.com
4.9
Excellent
26K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 77% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
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Spare cartridges
Extremely helpful in sourcing spare cartidge
Prompt efficient excellent service
10 July 2026
Shower door runner replacement. Quick any easy.
The replacement parts came within 24 hrs , easy to fit, given a 20 yr old shower door anotherc20 yrs of service!
9 July 2026
A fast and efficient service
Very quick delivery which was just as well as we ordered a replacement thermostat for our shower which was running cold water. Thank you for a fast and efficient service.
9 July 2026
Reply from Di Vapor
Thank you, Pen. We’re pleased the replacement arrived quickly and helped get your shower back to normal.
Easy to order and competitively priced…
Easy to order and competitively priced with no problems.
9 July 2026
Reply from Di Vapor
Thank you, John. We appreciate you taking the time to share your straightforward ordering experience.
They were just great 😃
9 July 2026
Reply from Di Vapor
Thank you, Nick. It’s very kind of you to leave such a positive review.
Good service.Good product.
8 July 2026
Reply from Di Vapor
Thank you, Craig. We’re glad everything met your expectations and appreciate your feedback.
Perfect replacement wet end
Perfect replacement wet end, fitted with no issues and now leak free.
9 July 2026
Reply from Di Vapor
Thank you. It’s good to hear the replacement fitted smoothly and resolved the leak.
Good service
Good service, my shower mixer cartridge is now obsolete so when it failed after eighteen years Di Vapor still had one in stock and able to supply
9 July 2026
Reply from Di Vapor
Thank you, Ivor. We’re pleased we could help keep your long-serving shower working with a difficult-to-find part.
Reply from Di Vapor
Thank you, Martyn. We’re glad the cartridges arrived promptly and worked without any trouble.
Absolutely fantastic feedback and great…
Absolutely fantastic feedback and great customer service
9 July 2026
Reply from Di Vapor
Thank you, Mr Batty. We really appreciate your kind comments about the help you received.
Easy to source the exact part we…
Easy to source the exact part we needed. Delivered quickly
8 July 2026
Reply from Di Vapor
Thank you, George. We’re pleased you found what you needed without difficulty and that it reached you promptly.
Great service
8 July 2026
Reply from Di Vapor
Thank you for taking the time to leave us a review. We’re glad you were happy with your experience.
Dan was very helpful
Dan was very helpful, there was a lot on my end that had to be done and Dan was with me every step along the way to make sure everything moved ahead.
5 July 2026
Reply from Di Vapor
Thank you, Dustin. We’re pleased Dan could support you throughout and help keep everything moving in the right direction.
Excellent service
The part I ordered was dispatched promptly and received when expected.
Unfortunately my problem was more extensive than just replacing the part and I na completely new unit.
I contacted De Vapour via the easily found email (phone also available) and they told me how to return it. I received a full refund within hours of them receiving the returned part.
Whole process from order to receiving money back was just over a week.
6 July 2026
Reply from Di Vapor
Thank you for sharing your experience. We’re glad the return was straightforward and your refund was processed quickly once the part arrived back with us.
First class,ordered a shower cartridge…
First class,ordered a shower cartridge which turned out to be wrong,sent back and was fully refunded and supplied with the correct one
6 July 2026
Reply from Di Vapor
Thank you, Robert. We’re pleased the incorrect cartridge was returned without difficulty and that the right part was then supplied.
Di Vapor - Tap Handles
My item from Di Vapor was bought for a competitive price and delivered in perfect condition. It was a perfect customer experience. Keep up the good work Di Vapor.
6 July 2026
Reply from Di Vapor
Thank you, Richard. We’re delighted your order arrived safely and that the whole experience met your expectations.
Good service and products.
6 July 2026
Reply from Di Vapor
Thank you, Bryan. We appreciate you taking the time to leave your kind feedback.
shower door rollers
The shower door rollers were very good quality and were easy to fit, so I am happy with my purchase.
6 July 2026
Reply from Di Vapor
Thank you, P. We’re pleased the rollers were straightforward to install and that you’re happy with their quality.
Reply from Di Vapor
Thank you, Andy. We really appreciate you taking the time to leave us a review.
Really helpful
Found exactly the cartridge I needed even though it was unusual. Really helpful guidance by email.
6 July 2026
Reply from Di Vapor
Thank you, Simon. We’re pleased our team could help identify the less common cartridge and provide useful guidance by email.
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