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DFI Beds Reviews 

1,668
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 471 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their excellent quality and comfort, often describing them as providing a perfect night's sleep and great value. The delivery service is frequently highlighted for its speed, efficiency, and excellent communication, with many appreciating the helpfulness and friendliness of the delivery drivers. Reviewers are very happy with the overall service, finding the ordering process smooth and recommending the company for its outstanding support from start to finish. However, some customers also noted receiving items with missing or wrong parts, or occasionally damaged components upon delivery.

What people talk about most

Delivery service

Customers consistently note positive experiences with delivery service, frequently highlighting prompt and... See more

Product

Reviewers express high satisfaction with the product, particularly highlighting the comfort and quality of... See more

Quality

Clients share positive opinions on quality, with many reviewers consistently praising the excellent quality... See more

Staff

Reviewers highlight positive aspects of staff, with many customers praising the helpfulness and... See more

Service

Users describe positive interactions with service, consistently highlighting its efficiency, professionalism,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I am so happy with this purchase. The bed looks beautiful in my room, but more importantly, it is hands-down the most comfortable bed I have ever owned. It feels like sleeping on a cloud while still p... See more

Company replied

Rated 5 out of 5 stars

Purchased the super king platinum deal Wow … fab bed & mattress plus bedclothes including mattress protector mattress topper duvet sheets duvet cover . Absolutely so comfortable & that’s Afte... See more

Company replied

Rated 5 out of 5 stars

I got standard double side mattress medium soft. All merchandisers are different ,have different profiles like medium firm for different,means soft for Jysk.etc.However I I’m satisfied with DFI.The hi... See more

Company replied

Rated 5 out of 5 stars

I had a great experience with this group. Ordering was easy and delivery was fast. The delivery guy was amazing showing me how to put it together. I bought the full set ie base mattress and headboar... See more

Company replied


Company details

  1. Bed Shop
  2. Bedding Store
  3. Bedroom Furniture Store
  4. Furniture Manufacturer
  5. Furniture Wholesaler
  6. Mattress Store

About DFI Beds

Written by the company

With over 20 years experience in the online bedding business we understand the importance of high quality product and great service at an affordable price.

We're the official sleep partner of the Ladies Gaelic Football Association (LGFA). Our beds & mattresses are hand made in Ireland using the finest raw materials and have been designed by Sleep Experts to give you the best night’s sleep possible.

We offer Free Express Delivery anywhere in Ireland.


Customer Service

We take great pride in our ability to provide exceptional service to all our customers.

Our friendly customer support team is always at your disposal, prepared to assist with any inquiries, concerns, or issues that may arise.

You can contact us via email, Live Chat or by phone.


Shop Beds Shop Mattresses Shop Bedding Contact Us

FREE delivery in Ireland

Written by the company

On a day that suits you
DFI Beds offer free delivery throughout Ireland and can guarantee delivery within 7-10 working days - now available on a day that suits you. Choose your preferred delivery day at checkout - up to 90 days in advance.

Delivery

Free Express Delivery

Get Free Express Delivery anywhere in Ireland

Contact info

Promotion box for DFI Beds

Affordable Luxury

Handmade Irish beds and mattresses at incredible factory prices.

4.8

Excellent

TrustScore 5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 85% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(1,668)

469 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Highly recommended

Very efficient easy to deal with bed very comfortable. Delivery driver v clear in communications and directions on how to put bed together and helped bring it up. Highly recommend DFI after this experience

21 June 2026
DFI Beds logo

Reply from DFI Beds

Hi Caitriona,

Thank you so much for your kind review, we really appreciate it.

We’re delighted to hear you’re happy with your new bed and that everything went smoothly with delivery and assembly. We’ll also pass your lovely feedback on to the delivery driver.

Thanks again for your recommendation and support.

Kind regards,
Danni

Rated 5 out of 5 stars

Great value for money nice beds free…

Great value for money nice beds free delivery

17 June 2026
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Reply from DFI Beds

Hi Cormac,

Thank you for your kind review.

We're delighted to hear you're happy with your new bed and that you found it to be great value for money. It's also great to know our free delivery service added to your experience.

We really appreciate your feedback and hope you enjoy your new bed for many years to come.

Kind regards,
Danni

Rated 5 out of 5 stars

Highly recommend

Highly recommend , fast efficient service, delighted with our purchase

16 June 2026
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Reply from DFI Beds

Hi Mary,

Thank you so much for your kind review.

We’re delighted to hear you’re happy with your purchase and that you found our service fast and efficient. Your feedback is greatly appreciated.

Kind regards,
Danni

Rated 5 out of 5 stars

good value

nice quality quick delivery

10 June 2026
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Reply from DFI Beds

Hi Mr Denis Gallery,

Thank you for taking the time to leave a review.

We’re really pleased to hear you’re happy with the quality of your purchase and that delivery was quick. Your feedback is greatly appreciated.

Kind regards,
Danni

Rated 5 out of 5 stars

Very efficient company

Very efficient company, super friendly service and am very happy with the quality of my new bed.

17 June 2026
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Reply from DFI Beds

Hi Robert,

Thank you for your kind review.

We’re delighted to hear you’re happy with your new bed and that you found our service friendly and efficient. Your feedback is greatly appreciated.

Kind regards,
Danni

Rated 5 out of 5 stars

Paul was amazing

Paul was amazing, he worked like a man that this was second nature to him. Removed our large mattress and placed our new one very quickly without an issue. Great experience.

17 June 2026
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Reply from DFI Beds

Hi Brian,

Thank you for your kind review.

We’re delighted to hear you had such a great experience and that Paul provided an efficient and professional service. We’ll be sure to pass your feedback on to him.

Kind regards,
Danni

Rated 5 out of 5 stars

We had a brilliant delivery driver…

We had a brilliant delivery driver named Shane. Incredible communication and so helpful on delivery. An absolute asset to the company. Will definitely be dealing with DFI again because of the amazing delivery experience he provided! Thanks Shane

14 June 2026
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Reply from DFI Beds

Hi Brian,

Thank you so much for your kind review.

We’re delighted to hear you had such a positive delivery experience and that Shane provided excellent communication and support on the day. We really appreciate your feedback and will make sure it is passed on to him, as it’s always great to hear when the team are making such a strong impression.

We look forward to dealing with you again in the future.

Kind regards,
Danni

Rated 5 out of 5 stars

Great quality

Great quality. Quick delivery with excellent communication. Delivery driver was very nice and helpful

12 June 2026
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Reply from DFI Beds

Hi Philip,

Thank you for taking the time to leave us such a lovely review. We’re delighted to hear you were happy with the quality, delivery speed, and communication. We’ll also pass your kind words on to our delivery driver — we’re sure they’ll appreciate it.

Thank you again for choosing us.
Kind Regards
Dfi Customer Care Team

Rated 5 out of 5 stars

Excellent experience

I would recommend DFI. They responded to my questions via email, and delivered my new mattress on the desired day. The delivery driver was helpful and friendly and the mattress seems to be of excellent quality, though I have only had it for five days so I cannot say yet how it will hold up.

4 June 2026
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Reply from DFI Beds

Dear Lili,

Thank you for taking the time to leave your review, Lili. We’re really pleased to hear that you were happy with our communication and delivery service, and that your mattress appears to be of excellent quality.

We appreciate your recommendation and hope the mattress continues to meet your expectations over time. If you have any questions or need any further assistance as you continue to use it, please don’t hesitate to get in touch.

Kind regards,
DFI Customer Service Team

Rated 5 out of 5 stars

We got both a posture plus mattress and…

We got both a posture plus mattress and a sleep well mattress for ourselves and kids and both are fantastic! Excellent quality and value. The first time we haven’t woken up with aches and pains. Highly recommend!

11 June 2026
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Reply from DFI Beds

Thank you so much for your wonderful review, Denise. We’re absolutely delighted to hear that you’re enjoying both the Posture Plus and Sleep Well mattresses, and that they’ve made such a positive difference to your sleep and comfort.

It’s great to know you’re finding them excellent in both quality and value — this is exactly what we strive for, along with providing a reliable and friendly service throughout.

We really appreciate your recommendation and support. If you ever need anything in the future, we’re always here to help.

Kind regards,
DFI Customer Service Team

Rated 5 out of 5 stars

Very helpful easy to deal with and…

Very helpful easy to deal with and accommodating. I dealt with both Nikki in sales and Paul the delivery driver who were both very helpful.
Highly recommended
Thanks again

17 June 2026
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Reply from DFI Beds

Thank you for your kind review, Steven. We’re really pleased to hear that you found us easy to deal with and accommodating, and that both Nikki and Paul provided such helpful service from sales through to delivery.

We’ll be sure to pass your comments on to them both. Your recommendation is greatly appreciated, and we’re glad we could make the experience a positive one for you.

Kind regards,
DFI Customer Service Team

Rated 5 out of 5 stars

Excellent quality

Excellent quality. Great price. On time delivery with no damaged to packaging

3 June 2026
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Reply from DFI Beds

Hi Aileen,

Thank you for taking the time to leave your review. We’re really pleased to hear you’re happy with the excellent quality and great value of your order, and that the delivery arrived on time with no damage to the packaging.

We really appreciate your feedback and your support.

Kind regards,
DFI Customer Service Team

Rated 5 out of 5 stars

Great communication from the onset

Great communication from the onset. Very professional, prompt and considerate. Paul delivery guy great. Gave us plenty of notice of arrival time and was so helpful bringing in the beds. Would definitley recommend thus company.

9 June 2026
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Reply from DFI Beds

Hi Gabrielle,

Thank you for taking the time to leave your review. We’re delighted to hear that you experienced great communication from the outset and found our service professional, prompt, and considerate.

We’re especially pleased that Paul provided a helpful and smooth delivery experience, including keeping you updated and assisting with bringing the beds in. We’ll be sure to pass your kind comments on to him.

We really appreciate your recommendation and support.

Kind regards,
DFI Customer Service Team

Rated 5 out of 5 stars

Easy to order

Easy to order. Delivered on time. Comfy beds.

1 June 2026
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Reply from DFI Beds

Hi Anthony,

Thank you for taking the time to leave your review. We’re really pleased to hear you found the ordering process easy, the delivery on time, and that you’re happy with your comfy beds.

We appreciate your feedback and your support.

Kind regards,
DFI Customer Service Team

Rated 5 out of 5 stars

Very well organised on time when it was…

Very well organised on time when it was met to very friendly staff

8 June 2026
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Reply from DFI Beds

Hi Conor,

Thank you for taking the time to leave your review. We’re really pleased to hear everything was well organised, delivered on time, and that you found our staff friendly.

We appreciate your feedback and your support.

Kind regards,
DFI Customer Service Team

Rated 5 out of 5 stars

DFI are amazing to deal with

DFI are amazing to deal with. They provide an excellent service and quality products. I couldn't recommend them highly enough.

30 May 2026
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Reply from DFI Beds

Hi Rose,

Thank you for taking the time to leave your review. We’re delighted to hear that you find DFI so easy to deal with and that you’re happy with both our service and the quality of our products.

That’s exactly what we strive for, so it’s really rewarding to receive feedback like this. Your recommendation means a great deal to us, and we truly appreciate your support.

Kind regards,
DFI Customer Service Team

Rated 5 out of 5 stars

Ordering was easy and delivery was…

Ordering was easy and delivery was swift and on time!

5 June 2026
DFI Beds logo

Reply from DFI Beds

Hi Marilyn,

Thank you for taking the time to leave your review. We’re really pleased to hear that ordering was easy and that your delivery arrived swiftly and on time.

We appreciate your feedback and your support.

Kind regards,
DFI Customer Service Team

Rated 5 out of 5 stars

Great bed and mattress with great…

Great bed and mattress with great quality, delivered on time and very helpful staff.

4 June 2026
DFI Beds logo

Reply from DFI Beds

Hi Paulo,

Thank you for taking the time to leave your review. We’re really pleased to hear that you’re happy with the quality of your bed and mattress, and that delivery was on time with helpful staff.

We really appreciate your feedback and your support.

Kind regards,
DFI Customer Service Team

Rated 5 out of 5 stars

Really impressed with turnaround time…

Really impressed with turnaround time and delivered on day expected and delivery person was very helpful and gave me a heads up on delivery time in advance and gave me tips for set up. Bed base and headboard are of good quality and perfect for our needs. Very happy with the bed and service and would recommend.

5 June 2026
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Reply from DFI Beds

Hi Lorna,

Thank you for taking the time to leave your review. We’re really pleased to hear that you were impressed with the turnaround time and that your delivery arrived as expected.

It’s great to know our delivery driver kept you updated, was helpful with setup tips, and that you’re happy with the quality of your bed base and headboard. We’re glad everything is working perfectly for your needs.

We really appreciate your recommendation and your support.

Kind regards,
DFI Customer Service Team

Rated 5 out of 5 stars

Excellent service

Excellent service

30 May 2026
DFI Beds logo

Reply from DFI Beds

Hi Madeline,

Thank you for taking the time to leave your review. We’re really pleased to hear you were happy with our service.

We appreciate your feedback and your support.

Kind regards,
DFI Customer Service Team

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