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Mesdessous Reviews 

22,665
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Today 17/1 I received my goods. Thank you Mesdessous for taking care! 30/12/2023 I’ve placed an order. Today 14/01/2024 still anything received. There is a problem with the transporter. Mesdessous ha... See more

Company replied

Rated 5 out of 5 stars

Always great to buy from Mesdessous. When you find a style of lingerie you like, it will then give you other style options, accessories etc. Quick delivery and great service if you have question... See more

Rated 5 out of 5 stars

I ordered from out of the country and was nervous about my order. They gave me all the tracking information I needed to follow my package to my door. Customer service was excellent when I had question... See more

Rated 5 out of 5 stars

I placed my order on a Sunday and my order arrived 8 days later. I am in the US and I have to say that this order from France arrived quicker than many of the things that I order from the United Stat... See more

Company details

  1. Lingerie Store
  2. Beach Clothing Store
  3. Plus Size Clothing Store
  4. Swimwear Store
  5. Underwear Store
  6. Winterwear Store

About Mesdessous

Written by the company

À propos de Mesdessous.fr

La boutique de lingerie Mesdessous.fr sélectionne pour vous les meilleures marques de lingerie pour femme et pour homme

Craquez pour nos collections de lingerie de jour, nuit, bain, prêt-à-porter, sport :

Lingerie Femme
Sous-Vêtements Homme
Underwear & Homewear
Maillots de Bain

Notre mission

L’ensemble des produits achetés sur mesdessous.fr bénéficient d’une possibilité de retour. Vous disposez de 30 jours à date de réception de votre colis pour faire un échange ou une demande de remboursement de tout ou partie de votre commande sur mesdessous.fr. Nous travaillons avec les plus grandes marques de Lingerie et Sous-Vêtements.

Voir Toutes Nos Marques

Mesdessous.fr s'engage

Written by the company

L'excellence française pour elle et lui
Chez MesDessous, on ne vous fait pas de grandes promesses, mais une chose est sûre, on pense à vous tout le temps !

Livraison Rapide

Retours gratuits sous 30 jours

Livraison gratuite dès 69€ d'achats . Retours gratuits sous 30 jours. Tous les paiements sont sécurisés et fiables. Sélection exigeante : ne proposer que des marques connues avec un dialogue ouvert, sans badiner avec la qualité des produits

Contact info

Destockage Lingerie et Sous-Vêtements

Le meilleur de la Lingerie Haut de Gamme à prix réduit

4.6

Excellent

TrustScore 4.5 out of 5

23K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 97% of negative reviews

Typically replies within 48 hours

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4.6

All reviews

(22,665)

1,960 reviews in the last 12 months

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Rated 1 out of 5 stars

i returned my package all the way from…

i returned my package all the way from the netherlands on my own cost, and they werent present at the time of delivery 2 times so they couldnt accept my return. why would a warehouse that accepts returns ever be closed? i now lost out on a €100 package. when i emailed them about it they blamed it on me by telling me they couldnt accept it because they needed some kind of code. when there was never a code, the carrier emailed me 2 times that they weren’t present, so it couldn’t be delivered. they did not offer me any kind of compensation or even an apology

2 May 2026
Unprompted review
Mesdessous logo

Reply from Mesdessous

Madam,

We receive dozens of packages every day at our warehouse from various carriers. Your carrier used Colisprive to deliver your package. Upon delivery, Colisprive requested a validation code so we could retrieve it. However, you never sent us this code. Without this code, Colisprive refused to release your return. We sent you an email informing you of this issue. We handle customer returns with the utmost care and as quickly as possible. In your case, we are in no way responsible for the situation.

Sincerely,

Julie, Customer Service Mesdessous.fr

Rated 1 out of 5 stars

I had ordered 3 sets of lingerie on…

I had ordered 3 sets of lingerie on this site. Site indicated receipt 5-9 days for the rest of the world( not Europe), and delivery costed 100eu. 9 th biz day was 4/16.
I had clearly indicated in note on my order to deliver within this time frame or cancel order and credit my card.
As I had not had items on 4/16, I had tracked my order ; discovered it was still in preparation, filed dispute, and ordered same items from other site, which I had received quickly w DHL( 3 days).
On 4/23 items still weren’t here ; I don’t need them any more
Don’t order from mes dessous, don’t waste your time. Laziest people ever. Should be out of biz.

24 April 2026
Unprompted review
Mesdessous logo

Reply from Mesdessous

Madam,
You placed your order on April 5th. Your order was processed and shipped on April 7th. Unfortunately, delivery times to the United States can sometimes be a little longer. We apologize for the inconvenience.

As soon as we receive your return, we will issue a refund.

Sincerely,

Julie, Customer Service, Mesdessous.fr

Rated 1 out of 5 stars

This website is a scam

This website is a scam. Messdessous is lying, my last three orders had the same problem. They didn't want to give me my money back even though they didn't fulfill the order. That's how they operate, you buy something on their website, and then you wait and wait, and the shipment never arrives. After a few emails, they inform you that “the item is out of stock.” And then they don't give you your money back. You have to fight for months to get a refund. I placed my last order on October 2, 2025, and I never received the goods. Today is January 8, 2026, and I still haven't received a refund. They have my card number, I also sent them my bank account number, and they still won't give me my money back. My only option now is to go to the police.

8 January 2026
Unprompted review
Mesdessous logo

Reply from Mesdessous

Madam,

You placed 14 orders on our website, all of which were processed correctly. However, for this particular order, the bank is unable to issue a refund to the IBAN account you provided, and the refund to your card is also blocked. For confidentiality reasons, the bank does not wish to disclose the reason for the block. Given that the products have been returned to us, we are obligated to issue a refund, which is only fair. We suggest you either provide us with another IBAN to see if that resolves the issue, or, if you have a PayPal account, provide us with the email address associated with it so we can issue the refund via PayPal. We suggest you forward this information to customer service. We apologize for the inconvenience and assure you that we will do everything necessary to find a solution.

Sincerely,

Philippe
Accounting Department, Mesdessous.fr

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