Today 17/1 I received my goods. Thank you Mesdessous for taking care! 30/12/2023 I’ve placed an order. Today 14/01/2024 still anything received. There is a problem with the transporter. Mesdessous ha... See more
Company replied
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Today 17/1 I received my goods. Thank you Mesdessous for taking care! 30/12/2023 I’ve placed an order. Today 14/01/2024 still anything received. There is a problem with the transporter. Mesdessous ha... See more
Company replied
Always great to buy from Mesdessous. When you find a style of lingerie you like, it will then give you other style options, accessories etc. Quick delivery and great service if you have question... See more
I ordered from out of the country and was nervous about my order. They gave me all the tracking information I needed to follow my package to my door. Customer service was excellent when I had question... See more
I placed my order on a Sunday and my order arrived 8 days later. I am in the US and I have to say that this order from France arrived quicker than many of the things that I order from the United Stat... See more
Written by the company
À propos de Mesdessous.fr
La boutique de lingerie Mesdessous.fr sélectionne pour vous les meilleures marques de lingerie pour femme et pour homme
Notre mission
L’ensemble des produits achetés sur mesdessous.fr bénéficient d’une possibilité de retour. Vous disposez de 30 jours à date de réception de votre colis pour faire un échange ou une demande de remboursement de tout ou partie de votre commande sur mesdessous.fr. Nous travaillons avec les plus grandes marques de Lingerie et Sous-Vêtements.
Written by the company
Retours gratuits sous 30 jours
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This company invites their customers to review, whether positive or negative
Replied to 97% of negative reviews
Typically replies within 48 hours
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Fast shipping and courteous staff. love my pieces and the sale prices are exceptional
Excellent service & fast delivery.
Happy to recommend highly.
i returned my package all the way from the netherlands on my own cost, and they werent present at the time of delivery 2 times so they couldnt accept my return. why would a warehouse that accepts returns ever be closed? i now lost out on a €100 package. when i emailed them about it they blamed it on me by telling me they couldnt accept it because they needed some kind of code. when there was never a code, the carrier emailed me 2 times that they weren’t present, so it couldn’t be delivered. they did not offer me any kind of compensation or even an apology
Reply from Mesdessous
I had ordered 3 sets of lingerie on this site. Site indicated receipt 5-9 days for the rest of the world( not Europe), and delivery costed 100eu. 9 th biz day was 4/16.
I had clearly indicated in note on my order to deliver within this time frame or cancel order and credit my card.
As I had not had items on 4/16, I had tracked my order ; discovered it was still in preparation, filed dispute, and ordered same items from other site, which I had received quickly w DHL( 3 days).
On 4/23 items still weren’t here ; I don’t need them any more
Don’t order from mes dessous, don’t waste your time. Laziest people ever. Should be out of biz.
Reply from Mesdessous
Very happy with the speed of the deliverance
Nice products
Perfect fit
The bra was competitively priced and shipping time good. Always good service merci beaucoup
Thank you for your great service.
Excellent service, delivered to Australia in 7 days.
Colissimo delivery price is now excessive.
This website is a scam. Messdessous is lying, my last three orders had the same problem. They didn't want to give me my money back even though they didn't fulfill the order. That's how they operate, you buy something on their website, and then you wait and wait, and the shipment never arrives. After a few emails, they inform you that “the item is out of stock.” And then they don't give you your money back. You have to fight for months to get a refund. I placed my last order on October 2, 2025, and I never received the goods. Today is January 8, 2026, and I still haven't received a refund. They have my card number, I also sent them my bank account number, and they still won't give me my money back. My only option now is to go to the police.
Reply from Mesdessous
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