MesmerEyez Australia Coloured Contact Lenses Reviews 

661
•
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

The communication with this company is fast and they go above and beyond. With my first order my express packaging was damaged and my lenses were lost in transit. I contacted the company theu appolog... See more

Rated 5 out of 5 stars

The customer service goes above and beyond here! After my package was stolen out of my mailbox, I contacted their team and they responded straight away. They then offered to resend the package with ex... See more

Rated 5 out of 5 stars

Amazing Products and Outstanding Customer Service! I’ve purchased from MesmerEyez a few times now, and I’ve always been really happy with both the products and the service. The quality is gre... See more

Rated 5 out of 5 stars

Ok lenses are great, they arrive quickly and there's a million to choose from. I've settled on 50 shades grey for my brown eyes just because I think they don't look too fake, but do look somewha... See more

Company replied

Company details

  1. Cosmetics Store
  2. also in
  3. Contact Lenses Supplier

Written by the company

MesmerEyez is the worlds No.1 eye colour change brand. A British brand now distributing from Australia. Seen in Vogue & London Fashion Week. Our Mission at MesmerEyez is to be the company that best understands eye colour change. To lead, innovate and bring our customers the most comprehensive choice with the best quality and comfort.


Contact info

4.9

Excellent

TrustScore 5 out of 5

661 reviews

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4.9

All reviews

(661)

26 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very helpful

Australia post messed up but the staff still chose to help me out even though it wasn’t their fault

29 October 2026
Unprompted review
Rated 5 out of 5 stars

Communication is very professional and extremely helpful

The communication with this company is fast and they go above and beyond. With my first order my express packaging was damaged and my lenses were lost in transit. I contacted the company theu appologised and they reposted me a replacement the very next day.
I can't wait to wear them.

28 October 2026
Unprompted review
Rated 5 out of 5 stars

Amazing team!

The customer service goes above and beyond here! After my package was stolen out of my mailbox, I contacted their team and they responded straight away. They then offered to resend the package with express shipping so it came in time for Halloween. Absolutely incredible experience!

28 October 2026
Unprompted review
Rated 5 out of 5 stars

Amazing Products and Outstanding…

Amazing Products and Outstanding Customer Service!

I’ve purchased from MesmerEyez a few times now, and I’ve always been really happy with both the products and the service. The quality is great, and the customer service is always fantastic!

Unfortunately, my most recent order seemed to have gotten lost in the mail. I emailed Mark, and he got back to me straight away. He was so helpful and understanding, explaining that these things can happen sometimes with Auspost and offering to send out a replacement set via express post.

I really appreciate how quickly he responded and how willing he was to help resolve the issue. It’s service like this that makes you want to keep coming back to a business!

I honestly can’t fault MesmerEyez, Great products, great communication, and genuinely great customer service. Highly recommend them! ❤️

1 October 2026
Unprompted review
Rated 5 out of 5 stars

I have purchased from here

I have purchased from here. I made a mistake and the staff were so lovely and were more than happy to help me out.

9 October 2026
Unprompted review
MesmerEyez Australia Coloured Contact Lenses logo

Reply from MesmerEyez Australia Coloured Contact Lenses

Hi Bianca, these things happen! We're happy our team could help get everything sorted for you. Thanks for the lovely feedback!

Rated 5 out of 5 stars

Happy returning customer

Have been a regular customer for a couple of years, product is good quality and never have any issues. Delivery is always prompt. Stock is always available and many types to choose from. Happy returning customer.2

21 September 2026
Unprompted review
MesmerEyez Australia Coloured Contact Lenses logo

Reply from MesmerEyez Australia Coloured Contact Lenses

Hey Yvonne, it means a lot to have you coming back to us year after year! Thanks for your continued support and for taking the time to leave such a lovely review :)

Rated 5 out of 5 stars

Great customer service

Great customer service, there was an error with my order and I emailed customer service urgently and they responded back to me the same day.

22 September 2026
Unprompted review
MesmerEyez Australia Coloured Contact Lenses logo

Reply from MesmerEyez Australia Coloured Contact Lenses

Hey Ruth, thanks for your feedback! We're glad our team could get back to you so quickly and help sort things out :)

Rated 5 out of 5 stars

Great products and very reasonably…

Great products and very reasonably priced. Have already made 2 purchases. The contacts are very comfortable to wear and come in a huge variety of colours. Also great customer service!

10 August 2026
Unprompted review
MesmerEyez Australia Coloured Contact Lenses logo

Reply from MesmerEyez Australia Coloured Contact Lenses

Hey Dani, two orders already! We love to hear it. So happy you’re enjoying the comfort and all the different colours to choose from. Thanks for coming back to us!

Rated 5 out of 5 stars

Striking product

Had a great experience with Mark, and satisfied with the product. Will definitely be buying from here again.

28 July 2026
Unprompted review
MesmerEyez Australia Coloured Contact Lenses logo

Reply from MesmerEyez Australia Coloured Contact Lenses

So good to hear! We’ll be sure to pass your kind words on to Mark. Looking forward to having you back!

Rated 5 out of 5 stars

Contact Lens

From the start it was quick and smooth placing my order... it was shipped overnight and arrived at midday the next day...tracking was spot on ...(I've had many times tracking was way off) .. so I was elated at recieving my items so quickly....and lenses were perfect... absolute top quality... arrived in excellent condition...I have already recommended this company to my friends...

29 July 2026
Unprompted review
MesmerEyez Australia Coloured Contact Lenses logo

Reply from MesmerEyez Australia Coloured Contact Lenses

So happy the lenses were exactly what you hoped for and thanks for recommending us to your friends! Nothing beats an order arriving even quicker than expected :)

Rated 5 out of 5 stars

Been shopping here for years

I have been shopping here for many years and they are the most comfortable, natural-looking lashes I've ever had. Thank you Mark and team for the consistency in your product and service!

17 July 2026
Unprompted review
MesmerEyez Australia Coloured Contact Lenses logo

Reply from MesmerEyez Australia Coloured Contact Lenses

Hi Lish, years of choosing MesmerEyez means so much to us! Thank you for sticking with us and for the lovely words. We really appreciate it :)

Rated 5 out of 5 stars

Amazing lenses and decent price

Really good quality lenses, super comfortable and opaque! I usually order the 3 month mini scleras for cosplay and the price is really affordable and they look amazing. They also run deals and discounts quite often, so if you can definitely keep an eye out.

13 July 2026
Unprompted review
MesmerEyez Australia Coloured Contact Lenses logo

Reply from MesmerEyez Australia Coloured Contact Lenses

Hey Moe, love hearing this! Our Mini Scleras are made for those statement cosplay looks, so we’re so happy they’ve become a go to for you :)

Rated 5 out of 5 stars

Love these Lenses

Great Lenses . So comfortable and clear .
The service is amazing and delivered on time . Very happy with them and will definitely be purchasing from MesmerEyez from now on .

22 June 2026
Unprompted review
MesmerEyez Australia Coloured Contact Lenses logo

Reply from MesmerEyez Australia Coloured Contact Lenses

Hey Donna, this is so lovely to hear! Comfort is so important when it comes to lenses, so we love hearing that they’ve been a great fit for you. See you again soon!

Rated 5 out of 5 stars

These guys are the best ones I've found so far

Ok lenses are great, they arrive quickly and there's a million to choose from. I've settled on 50 shades grey for my brown eyes just because I think they don't look too fake, but do look somewhat striking.

Only problem is the same as with every coloured lens company's website - you can't tell how they'll look until you put them on your eyes, despite the example pics. You need to figure out how to have before/after example photos for every natural eye colour and every lens, so we can pick more accurately.

Anyway, would recommend.

12 June 2026
Unprompted review
MesmerEyez Australia Coloured Contact Lenses logo

Reply from MesmerEyez Australia Coloured Contact Lenses

Hi Sam, thank you for the great feedback and recommendation. We’re so glad you’ve found your favourite with Fifty Shades! We really appreciate your suggestion about the before and after photos too and will definitely take this on board :)

Rated 5 out of 5 stars

Excellent lenses!

Great variety and choice of lenses and all at reasonable prices! Very comfortable to wear and look amazing. Fast delivery and great support when needed! Will be ordering again!

28 May 2026
Unprompted review
MesmerEyez Australia Coloured Contact Lenses logo

Reply from MesmerEyez Australia Coloured Contact Lenses

Hi Cristiana, thank you so much for the feedback. We’re so glad you love your lenses and had a great experience with us. We can’t wait to have you back!

Rated 5 out of 5 stars

Swift Delivery and Convenient💖💖💖

It was a very fast delivery easy to order and comvenient...Grey Caramel is a perfect colour for me absolutely "The One" love love 💝💝the effects on my eyes. It was so comfortable to wear never gets dry and easy to put on thank you so much MesmerEyez...i will definitely comeback for more 😊🥰🤗💖💖💖

1 May 2026
Unprompted review
MesmerEyez Australia Coloured Contact Lenses logo

Reply from MesmerEyez Australia Coloured Contact Lenses

Hi Mary, thank you so much for the lovely review. We’re so happy you found your perfect shade with Grey Caramel and that they feel so comfortable too :)

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