There are several points that made my experience as a designer at 99designs interesting, namely: Positive Points: 1. 99designs is the best design contest site compared to its competitors. 2. T... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I work on 99 Designs platform as a full time designer and I want to thank the 99Designs to give to the designers all over the world for such amazing opportunities that 99Designs gives. Amazing platf... See more
Company replied
I was completely lost trying to figure out how the book cover contest process worked on 99designs. This is my first time using their service. It all felt overwhelming because I'm technically challen... See more
Company replied
99designs is probably the only platform where you can run a proper design contest. Instead of hiring one designer and hoping for the best, you get dozens of concepts from different people. That gave m... See more
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Company details
Information provided by various external sources
99designs is the leading creative platform that helps anyone get better design. From clients who need custom design to designers who want quality design projects, people around the world rely on the tried-and-true 99designs creative process to get designs they love. Since 2008, 99designs has grown from a small, online forum into a global community of talented designers that is now the go-to solution for businesses, agencies and individuals. With headquarters in Melbourne, Australia and offices in Oakland and Berlin, the 99designs team loves design and believes that design can help people create and grow - no matter where they are in the world.
Contact info
2201 Broadway Suit 815, 94612, Oakland, United States
- 1 800 513 1678
- customersupport@99designs.com
- www.99designs.com
4.3
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 66% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
They claim to be high quality human…
They claim to be high quality human design. I believe it used to be. Now just AI generated from low quality designers.
23 January 2026
Unprompted review
Reply from 99designs
Hi Neil, this is Dennis with 99designs by Vista. Thank you for your feedback. We understand that AI can be a delicate topic in design and I'm sorry if Ai may have been used, where you did not expect this,
We do not allow the use of AI in specific categories, like logo design, or illustrations and strictly enforce this.
In categories that allow Third Party Material, we give our clients control over whether they'd like to allow/forbid AI or stock content.
We have internal systems in place that help us to identify designs that are in violation of our rules, or clients' preferences. If we've missed anything, please do not hesitate to get in touch with us via reviews@99designs.com and we'll help you out.
Great customer service
Great customer service. Responsive and helpful.
Everything was handled smoothly. Special thanks to Uli for the excellent support!
16 January 2026
Unprompted review
Reply from 99designs
Hello Yazid! Thanks for leaving us a review! We're glad to know that Uli was able to assist and walked you through the whole process. Wishing you all the best!
Terence from 99designs by Vista
Reply from 99designs
Hello Larry! Thanks for the review! We're happy to know that Glady was able to assist you with your project and answered all of your queries. Looking forward on you next one!
Terence from 99designs by Vista
The best support I've ever experienced…
The best support I've ever experienced on any service. Very fast, very personalized, which feels especially nice these days—in a world of chatbots and robots. Thank you to the team and a special thanks to Windy!
15 January 2026
Unprompted review
Reply from 99designs
Hello Natalia! Thank you for leaving us a review! We're glad that Windy was able to help you out and answers all of your questions. We wish you all the best!
Terence from 99designs by Vista
Thank you support team
99designs support team is great, especially Uli, who guides you in finding the best solution and outcome for any concern you have.
12 January 2026
Unprompted review
Reply from 99designs
Hi Adrian! Thank you for leaving us a review! We're glad to know the Uli was able to help you out and guided you through the process. We wish you all the best!
Terence from 99designs by Vista
Reply from 99designs
Hello there! Thanks for leaving us a review! We're glad that Uli was able to assist you with your concern. Wishing you all the best!
Terence from 99designs by Vista
Great Support Experience with Uli
Recently, regarding all questions and issues I had related to the 99designs platform, Uli from the support team provided great assistance with a constructive approach and professional support. The prompt, clear, and solution-oriented manner made the communication very smooth and effective. Thank you for the support provided.
23 January 2026
Unprompted review
Reply from 99designs
Hello Novruz! Thank you for leaving us a review. We always appreciate you reaching out to us for assistance with your concerns. We appreciate your support and we wish you all the best!
Terence from 99designs by Vista
Amazing Support from Lenny – Made Everything Easy!
I had a great experience with 99designs, and I especially want to thank Lenny for being so helpful and responsive. They guided me through the process with patience and made everything smooth and easy. Thanks to Lenny, my concerns were resolved quickly, and I truly felt supported as a creator in the 99designs community. Highly recommend!
23 January 2026
Unprompted review
Reply from 99designs
Hello there! Thank you for leaving us a review! We're glad to know that Lenny was able to assist and gave you a quick resolution. We wish you all the best!
Terence from 99designs by Vista
I’ve had a great experience with 99designs.
I’ve had a great experience with 99designs.
The support team is responsive and genuinely helpful, and I’d especially like to thank Uli for the clear communication and professional approach. Everything was explained patiently and efficiently, which made the whole process much smoother.
Overall, a reliable platform with a support team that really cares about designers. Highly recommended.
23 January 2026
Unprompted review
Reply from 99designs
Hello there! Thank you for sharing you experience with us! We're glad that Uli was able to help you out and gave you a smooth process. We wish you all the best!
Terence from 99designs by Vista
Logo Design contest
I reached out for technical assistance knowing I’m not very tech-savvy, and I am so glad I did. Glady was incredibly patient, helpful, and kind with all of my questions. She walked me through each step and gave me the guidance I needed to get my business runnin.
22 January 2026
Unprompted review
Reply from 99designs
Hello Ethel! Thank you for leaving us a review. We're happy to know that Glady was able to help and gave you a great experience! We hope to see you in your next contest!
Terence from 99designs by Vista
Working with 99 Designs was fun and…
Working with 99 Designs was fun and exciting. The designers offered a wide array of styles for my book cover and did their best to make any changes I suggested.
22 January 2026
Unprompted review
Reply from 99designs
Hello Judy! We're happy to know that Leah and the rest of the Client Support team was able to assist and made your contest a special one! We look forward to your next contest!
Terence from 99designs by Vista
A swift follow-up and response
A swift follow-up and response from the 99Designs Team.
I have a concern about the payment. Lina followed up quickly regarding the issue and assured me that it is part of the system and should appear in my balance within two business days. This has proven to be true.
13 January 2026
Unprompted review
Reply from 99designs
Hello Asra! Thanks for leaving us a review! We're glad that Lina was able to assist you with your concern and showed you how the process works. We wish you all the best!
Terence from 99designs by Vista
99Designs is built on trust
99Designs is built on trust. If the clients don't believe they are going to get original work, leaving themselves open to possible litigation, they'll go somewhere else. 99Designs efforts to ensure trust is highly commended
10 January 2026
Unprompted review
Reply from 99designs
Hello Dave! Thank you for sharing your experience with us. We're happy to know that Arin was able to assist you with your concern and has provided clarity with your query. We wish you all the best!
Terence from 99designs by Vista
Smooth and efficient collaboration with great results
The platform quickly provided us with numerous creative ideas, which were then excellently executed during the finalist round. Feedback was taken seriously and implemented promptly, making the collaboration very smooth and efficient. The final files of the winning design were delivered without delay. After the initial test project, we immediately launched a follow-up project.
14 January 2026
Unprompted review
Reply from 99designs
Hello there! Thank you for sharing your experience with us. We're glad to know that you've enjoyed using the platform! We look forward to working with you on your next one!
Terence from 99designs by Vista
99designs staff provide really fast…
99designs staff provide really fast response. It was a great experience.
13 January 2026
Unprompted review
Reply from 99designs
Hi there! Thanks for leaving us a review. We're glad to know that you had a great experience using the platform. We look forward to working with you on your next contest!
Terence from 99designs by VIsta
99Designs Delivered Exceptional Results for Our Redesign
We partnered with 99Designs design refresh project for our BigC webstore and couldn’t be happier with the results. The platform was easy to use, and we were connected to over 100 creative, responsive designers who participated in our contest. Communication was smooth throughout the process, and revisions were handled quickly and professionally. The final designs exceeded our expectations and will make a real impact. Highly recommend 99Designs for anyone looking for top-notch design work!
9 January 2026
Unprompted review
Reply from 99designs
Hello Dave! We appreciate you for sharing your experience with us! We're happy to know that Maria was able to help out and made everything effortless for you. Looking forward to more contests!
Terence from 99designs by Vista
Amazing Service from the Account Team
Amazing Service from the Account Team. Will definitly use 99designs again. The designs were also amazing. Was hard to pick a winner.
12 January 2026
Unprompted review
Reply from 99designs
Hello Burkhard! Thanks for leaving us a review. We're glad to know that Hela from the Account Management team has assisted you with your contest and made it a wonderful experience for you! We look forward to more contests with you!
Terence from 99designs by Vista
Professional and efficient support
Professional and efficient support! I had a great experience with Arina from the 99designs support team.
13 January 2026
Unprompted review
Reply from 99designs
Hello there! Thanks for leaving us a review. We're happy to know that Arin was able to assist you with your concern and made it an effortless experience for you. We wish you all the best!
Terence from 99designs by Vista
a problem with my country
They responded quickly and kept me updated on how the process was going. Thank you very much!
10 December 2025
Unprompted review
Reply from 99designs
Hello there! Thank you for leaving us a review. We're glad to know that Nada was able to assist and provide you with a prompt resolution! We wish you all the best!
Terence from 99designs by Vista
had a great experience with the…
had a great experience with the 99designs support team.
Uli was very responsive, polite, and clearly explained the review eligibility and next steps.
The communication was professional and helpful throughout.
Appreciate the support!
1 January 2026
Unprompted review
Reply from 99designs
Hi Sudipta! Thank you for leaving us a review! We're glad to know that Uli was able to assist and walked you through the whole process effortlessly. We wish you all the best!
Terence from 99designs by Vista
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