This place is a scam! Do NOT order from them! All their crap is drop shipped from China and they are stealing used USPS tracking numbers and telling you that you received your order when you haven't... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I’ve purchased from this business before and had a good experience. However! This time I’m Afraid might be different. I cannot get ahold of anyone to ask about my purchase. When I try to access t... See more
I made a purchase of sterling rings to find out within 3 months of receiving them they were fake. I contacted the company, but they refused to do anything even after receiving requested pictures. Thei... See more
I ordered a bracelet for my daughter’s birthday at the end of April…the cost of the bracelet debited my credit card on May 1…I have written several emails and only received a response to one…as of tod... See more
Company details
About 37Jewelry
Written by the company
Through our powerful writing and meaningful designs, 37 inspires our community of customers to share their unique stories. We believe that sharing stories is the spark that ignites connection – when we share our stories we find ourselves within one another, helping us realize that we are not alone in our journeys.
Visit Our Store Contact USContact info
2/5 Cadorna St, Mowbray, TAS 7248, 7700, Mowbray, Australia
- support@37jewelry.com
- www.37jewelry.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
NO RECEIPT OR TRACKING NUMBER
I placed an order but never received a receipt or tracking number. I emailed support several times requesting that they provide these. I told them that since they wouldn't give me this information or a refund, I will report them to the FBI. Their response was that they couldn't because it was already sent. I am out the money and no product.
Please help me and everyone by joining me in filing this scam website from China with the FBI at: ic3.gov
**SCAM SCAM SCAM SCAM**
THIS COMPANY IS A SCAM
THIS COMPANY IS A SCAM. GOOGLE THEM FIRST!!! Other company names used 37 Degree technology. You will not get your product and there’s no way to contact them. I’ve tried two or three different times. This company is a scam. You will lose your money. I just lost $176.00. Tracking numbers are fake
I recently posted negatively regarding…
I recently posted negatively regarding a reflective light purchase, I would like to let everyone know that we have now reached an agreement g hat the purchase was refunded and that eBay refunded the delivery cost.
I thank Jane (jewlery contact) for all her help much appreciated.
Regards Manfred
This place is a scam
This place is a scam! Do NOT order from them! All their crap is drop shipped from China and they are stealing used USPS tracking numbers and telling you that you received your order when you haven't! They keep sending emails saying your package has been delivered check with the shipper so I did. Our local PO says they are a scam call your credit card and get you money back!
I would give 0 if it was an option
I would give 0 if it was an option. Purchased a ring 6 weeks ago. The tracking number provided does not exsist, I have sent 5 emails.
NO RING
NO RESPONSE
DISGRACEFUL
DO NOT PURCHASE ANYTHING FROM THIS COMPANY
Scam
If I could give no stars I would ordered on 4-6-26 and didn't receive my items till 6-13-26. I went back and fourth with customer service for weeks ,months with no answers to why such a delay. No tracking info. I would highly recommend not buying from this company/site. When I finally recognized my purchase the jewelry was absolute garbage. Cheap and even looked like it came out of a gumball machine. I asked for a refund over and over again. They would never respond to that request and never did get a refund. It is a cheap company running a scam business for quick cash. BEWARE
I ordered a bracelet for my daughter’s…
I ordered a bracelet for my daughter’s birthday at the end of April…the cost of the bracelet debited my credit card on May 1…I have written several emails and only received a response to one…as of today, June 7…no bracelet . I will call my bank tomorrow to see if I can get my money back….guess I will just mail a card and send a check… not what I wanted…will never order anything from this company again!
I will make as many negative reviews…
I will make as many negative reviews for this company as humanly possible! I reached out before ordering and asked if the cute card about the adopted daughter necklace would be included. They said it would be. I ordered it for my daughters graduation and waited and waited and waited. They claimed the shipping company lost it, but after doing research and looking at other reviews there is definitely something wonky going on and this is happeningto a LOT of people. I asked for them to send it again and expidite shipping since it had been 5+ weeks. When I complained about the situation they "graciously" offered me 20% off a future order.
They did send it (but didn't expidite) and it came without the card. I told them that I had specifically inquired about it and asked for at least half of my money back. They told me I could print the card myself and offered me a $2 refund. DON'T ORDER FROM THIS COMPANY!!
Received for my birthday on 5/28
Received for my birthday on 5/28. The image on the ring peeled on the upper left hand side of the ring. Now 75% of the picture has peeled off. ZERO response from them despite 3 emails/messages.
THE WORST CUSTOMER SERVICE EVER!!
THE WORST CUSTOMER SERVICE EVER!!! EXCUSE AFTER EXCUSE. BLAMING POSTAL SERVICE. ZERO ACCOUTABILITY! AVOID THIS OUTFIT AT ALL COSTS!
If there was an option for zero stars, that would be the appropriate rating.
Total scam
Total scam. Ordered through website, didn't receive a confirmation. Merchant info on credit card was for a nail salon in NY. Not surprisingly, I never received my order.
Buyer Beware
On February 28th I ordered a ring. On April 4th I asked for a status update as I had not received my item. I was advised by "Jane" that they had to verify with the logistics company that the ring was lost before sending another ring. As of May 7th I have not received my item and I have asked for an immediate refund. Be wary of doing business with this company. I have little faith that I'll get my refund.
If I could give negative stars I would
If I could give negative stars I would. This company has horrible customer service, they do not answer you. Good luck getting your order from them. You also won’t be able to track it because the number never exists. DO NOT DO BUSINESS HERE!
Looks like it was made by a 7 year old
I ordered a ring with a photo of my mother on it. When I got it, the photo was off center and has a fingerprint smudge on her face. I would be embarrassed to wear the ring because of the poor quality.
This is a scam company
This is a scam company. Directly after I ordered a necklace through them I immediately began receiving a series of fraudulent charges totalling over $500 all at online merchants. I canceled that card and immediately filed a cc fraud case. I still have yet to receive any necklace.
I ordered my bracelet a month ago and…
I ordered my bracelet a month ago and it still hasn’t arrived. I’m wondering if this website is a scam if anyone is suggesting ordering anything from this website I would recommend not doing it.
SAVE YOUR MONEY
Ordered around Christmas and constantly asking for tracking information which I received in February that product was on the way. Now it is mid-March and I receive this in an email
"We apologize that your package delivery failed due to an address issue. If a redelivery is not requested within a certain timeframe, the package will be destroyed, and no refund will be issued. Please confirm whether you would like to pay for reshipping to have a new item sent to you."
Why should I pay new shipping cost on an item that they were unable to deliver and I can't get a refund unless I request redelivery?
I purchased a ring for my daughter…
I purchased a ring for my daughter February 10th, recieved notification it was shipped with the tracking number. That tracking number leads to NOWHERE, I contacted the company looking for status , 2 weeks later I recieved a response saying they apologize and would need to check with shipping and if it was lost I would recieve a full refund. That was 10 days ago , I received another notification yesterday that it was shipped with a link thst leads again to NOWHERE . never ever buy from them !!!!
If I could give a 0
If I could give a 0, I would. Order Matt got lost in the mail. Tracking was nearly impossible. No resolution or refund was ever offered. They take people's money. Scam!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.