Wig Studio 1 Reviews 

2,941
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 1,029 reviews, reviewers overwhelmingly had a great experience with this company. Many consumers frequently praise the exceptionally fast delivery service and wonderful customer support, noting that packages consistently arrive securely, neatly packaged, and much quicker than initially expected. People truly love the wonderfully beautiful selection of pieces available online, mentioning the perfect fit, nice colors, and overall high quality of the items. However, some customers also noted frustrating issues with unexpected backorders, communication gaps regarding availability, and long delivery delays. A few other people also felt that certain hair fibers looked overly cheap, thin, or felt completely unnatural and disappointing upon arrival.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, describing items as beautiful, comfortable, and... See more

Delivery service

People report positive experiences with delivery service, highlighting impressively fast and efficient... See more

Quality

Clients share positive opinions on quality, finding many pieces beautiful, soft, and comfortable to wear.... See more

Order

Consumers find order experiences to be mixed, with many praising the easy website process, quick delivery,... See more

Customer service

Customers consistently report positive experiences with customer service, praising the timely and responsive... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I ordered Sudney by Belle Tress in March. It just arrived August. However, the amazingly fresh news is that WS1 let me know each step of the way, about backorders, proximity of arrival times, delive... See more

Company replied

Rated 5 out of 5 stars

Thank you Wig Studio1. My experience with you was great. Will be ordering from you again. I ordered River from Rene of Paris based on reviews from YouTube. I'm glad I purchased it, it's beautiful, low... See more

Rated 5 out of 5 stars

Placed my order on a Friday morning (I am on the east coast). It was dispatched Friday morning (Pacific time) and arrived three days later on Monday. I took advantage of the extra discount on a... See more

Rated 5 out of 5 stars

The sale and shipping information allowed my new Rene of Paris to be shipping directly to me, however...the tracking information from UPS showed it was delivered to me in Fairview at 1:07 pm August... See more



Company details

  1. Beauty Product Supplier

About Wig Studio 1

Written by the company

TaxSlayer Logo Transform your look and embrace your confidence with Wig Studio 1. Our top-quality wigs and toppers cater to your unique needs and budget, while our exceptional customer service and supportive community are here for you every step of the way. We also offer free consultations to assist you in your hair journey.

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Contact info

4.5

Excellent

TrustScore 4.5 out of 5

3K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 96% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.5

All reviews

(2,941)

992 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good communication.

Although the wig was back-ordered, I received emails that kept me in touch. They offered alternatives, which I didn’t take, but kept me aware of the timeline for my wig’s arrival.
And I love it! Just what I was looking for!

2 September 2026
Rated 5 out of 5 stars

Fast delivery

Fast delivery! Nice wig but the color wasn’t right for me. I’ll return for another color. Hope that goes well. This is my first purchase with this company.

2 September 2026
Rated 5 out of 5 stars

Great company!

Wig Studio 1 is always so easy to do business with. Reasonable pricing , quick delivery and excellent quality hair. 5 stars !

31 August 2026
Rated 5 out of 5 stars

An excellent experience!

An excellent experience! While scrolling i came across Wig Studio 1 . Always on the lookout for a new look, I found Jude by Rene of Paris . Cute, right color and on sale!, Put in the cart, paid and there she was a few days later. Love her and will definitely continue scrolling Wig Studio 1. Go check it out and have fun!!

29 August 2026
Rated 5 out of 5 stars

Great service!

I rarely have an issue when ordering wigs but this time there was an issue with the manufacturer. The wig studio 1 staff was very quick to let me know what had happened and issued my refund immediately. Always great customer service.

31 August 2026
Rated 5 out of 5 stars

My wig arrived in a timely manner

My wig arrived in a timely manner. It was a little darker than I thought it would be but I emailed customer service about this and they named some colors that are lighter. After giving it some thought, I will keep this one. I am pleased with the quality and my overall experience with Wig Studio 1.

27 August 2026
Rated 5 out of 5 stars

Loved This Wig

Loved This Wig, from the style to the fit!! The color goes so well with my complextion!! All in all it's a 10, and so is WIGSTUDIO1!! They are a joy to do business with. Thank you Wig Studio1!![

25 August 2026
Rated 5 out of 5 stars

Thank you Wig Studio1

Thank you Wig Studio1. My experience with you was great. Will be ordering from you again. I ordered River from Rene of Paris based on reviews from YouTube. I'm glad I purchased it, it's beautiful, low density and the color chocolate Frost R perfect. I looked at other websites and your price was more affordable. Thank you, again, Donna Marsh.

28 August 2026
Rated 5 out of 5 stars

I took a chance and ordered from you…

I took a chance and ordered from you because I was so tired of getting inferior wigs from another popular company. I'm glad I did because when I put my first order on, and the wig was perfect. I didn't have to trim, thin it, or cut off the ear tabs to make it comfortable.

28 August 2026
Rated 5 out of 5 stars

Some problems came up but Jodie helped…

Some problems came up but Jodie helped me solve them. I had a return and had no problem getting a return label. I received the wrong item and being new at this I was apprehensive that I couldn't exchange it for what I wanted but so far all seems well.

24 August 2026

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