wifio Reviews 

Cannot fault the WiFi Device - so easy to set up and run - and the fact that because of a delayed flight I couldn’t pick up the original device so they sent another one to different address in a remote Swiss village arriving the next morning. Superb service all round 10/10

We used the Wifio hotspot for 2.5 weeks in Switzerland and I can't say enough how much that little device helped us. We had 5G service everywhere except going through long train tunnels (expected). We picked it up at Zurich Airport (no wait, we arrived about 10:30 am) and walked away with internet 5 minutes later. We bought a Swiss Travel Pass and used the SBB app to go everywhere and didn't need to worry about internet connections where ever we went. It was super easy to connect to, best device ever, it saved us about $400 over using our carrier's internet. Highly recommend the device and service.

The WiFio is the best portable WiFi I used. It worked in Germany
Greece and Turkey.
I was on a ship in Bosporus facing the straits of Constantinople and it worked perfectly

I accidentally bought 2 SIM cards because I was having a problem with the website. Philippe reached out the day after to ask if this was intentional and deleted the one I didn’t need. He didn’t need to do that and could have just accepted the payments. So, I will definitely buy a sim from here if I need to go Switzerland in the future again 😄
Thanks Philippe!!

We traveled in Italy and had an overall good internet connection with little interuptions. Only one older phone with Android-Version 13 on a Galaxy A12 was rejected for the wifi connection and we were not able to find out the reason

Perfect, zero issue and nice price

Great service! I’m very satisfied! Only small issue I wish they fixed is to not ask all the time for ID verification as an ongoing customer that occasionally uses them again and again. Also, they only offer QR code eSIM making it harder if you only have one device

Great choice — excellent service, easy pick-up and drop-off, and cost-effective compared to roaming charges in Switzerland.

Superb service provider. Very easy. I had a problem in the beginning(not their mine...entirely mine being not tech savvy(...was dealt with in a jiffy by philippe fotsch in customer service. Top class. Highly recommend.

I was really positively surprised by the pocket WiFi we rented. It worked perfectly throughout our trip in the Dominican Republic. Delivery was very fast — within just two days. Philippe provided the best support via email and was very helpful. Overall, a great experience, and I would definitely rent from them again anytime.

On an Interrail trip in Switzerland, a good internet connection was necessary to generate tickets for journeys. Outside areas that provide wifi, you're dependent on your phone's Internet connection. Did my phone provider cover Switzerland? No. It covered all the EU plus all France overseas territories but not Switzerland (its not in the EU). Would my phone take an e-sim? No. So my only option was the wifio, and it worked a treat. Excellent cover everywhere and it made generating train tickets so much easier. It's not expensive to hire and you can have it delivered to your hotel. It's the size of a mobile phone, so it fits easily into your bag or pocket. You just need to charge its battery regularly It comes packaged with a charger and cable and a pre paid envelope to post it back at the end of your trip. Worth its weight in gold! I thoroughly recommend.

Smooth onboarding process. Good coverage during our ski trip in Switzerland

Second time we’ve used wifio whilst travelling in Switzerland. This time we opted for the eSIM as we only had a few days. Easy to install and activate. Worked everywhere we went around Geneva, Lausanne and montreaux. Able to share with wife with no issues. Definitely use again.

Wifio in a nutshell: Practical, Powerful and Highly efficient logistics. A reflection of the quintessence of Swiss quality. Recommended without any hesitation

At first, after completing the transaction for my eSIM and going through the identification process, I didn't receive the QR code... but when I contacted customer service via chat, everything was sorted out in a few minutes, and now the internet works perfectly and is super fast (it's hard to ask for better!). Thanks to the team!

I thought it was too good to be true, cheap versus Swisscoms data offer.
Turned out to be faultless and a full signal wherever I went even in the high Alps.
Would definitely use again!

I used Wifio during my solo travels across Switzerland (Zurich, Interlaken, Jungfrau, Grindelwald, Zermatt, Geneva, Charmey) and overall had a great experience. The purchase process was smooth, and the instructions for collection and return were clear and easy to follow. I confirmed via live chat that I could return the device through a Swiss Post mailbox, and the team was responsive and helpful.

I relied heavily on Google Maps throughout the trip and had a consistently reliable connection—even in more remote areas. Unfortunately, I wasn’t able to connect my PS Portal to Wifio, which was one of the main reasons I chose the service. I could only get it working on hotel Wi-Fi. That was a small disappointment, but aside from that, everything else worked perfectly. I’d still consider using Wifio again for future travel.

I had a really good experience with the e-sim, from the moment of arrival till departure it functioned really well. I will use it in my next trip as well!

Bought 3 eSIM's for 4 days. Really easy to install and use. Price was fair and coverage great, with the few exceptions being train tunnels and at +2000m on Mt. Pilatus. Great experience overall, would use it again.

Great service! We used Wifio during our 3-week vacation in Canada and it worked perfectly. Receiving and returning the device was easy and hassle-free. We will definitely use this service again.