Teleboy – Internet, TV & Telefonie Reviews 

732
TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Telecommunications Service Provider
  2. Internet Provider
  3. Movie Streaming Service

Written by the company

Teleboy ist ein Schweizer Telekommunikationsanbieter und verbindet Dich mit der Welt – zuhause und unterwegs. Wir bieten Internet, TV, Mobile und Festnetz aus einer Hand. Dank unserer Kombi-Abos sparst Du zusätzlich bis zu CHF 132.– pro Jahr. Unser Ziel ist es, für Dich immer die bestmögliche Leistung zu einem günstigen Preis herauszuholen. Dafür investieren wir stetig in unsere technische Infrastruktur und arbeiten mit Partnerunternehmen zusammen, die ihrerseits die beste Infrastruktur auf dem Markt bieten. Deshalb können wir Dir immer das Beste anbieten, was der Telko-Markt aktuell zu bieten hat: Internet von Swisscom, 5G-Netz von Sunrise und TV von Teleboy. Teleboy ist Teil der Tom Talent Holding AG, wozu auch Cineman gehört.


Contact info

  • Seestrasse 513, 8038, Zürich, Switzerland

  • teleboy.ch

4.6

Excellent

TrustScore 4.5 out of 5

732 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 25% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(732)

471 reviews in the last 12 months

Write a review

We perform checks on reviews

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Quick and helpful

Quick and helpful. Problem solved!

19 January 2026
Unprompted review
Teleboy – Internet, TV & Telefonie logo

Reply from Teleboy – Internet, TV & Telefonie

Dear Giovanni,

Thank you very much for your great review! We’re happy to hear that we were able to help you quickly and that the issue was resolved.

Enjoy using Teleboy, and thanks for your feedback!

Best regards
Michael from Teleboy

Rated 1 out of 5 stars

Totally a scam: they charge me even when I have never started the service

I'm a scientist at EPFL. It is really horrible that they want to charge me a cancellation fee of CHF 70 even when I have never completed my order! I only registered on the website with my address, and then I found there seems to be no networking service inside my apartment, and then I use another service. I haven't started the service at all! But they want to charge me ;) BTW, they faked an email I sent to them. But in fact, I have never sent email to them at all.

I have never imagined there can be such a compnay in Switzerland. Totally a scam!

11 November 2022
Unprompted review
Rated 2 out of 5 stars

Bad Customer Service

I signed the contract about three weeks ago, officially I got my internet on 7th of September, however currently I still don't have any internet. I would use the hotline, however this is nearly impossible, when the hotline is only running during working hours and I am myself working. The mail service is not much better because responses need about 1-2 days.
The only thing that was quite quick was the credit check.
At this point I cannot rate the internet, however I am very much displeased with the current customer service.

12 September 2022
Unprompted review
Rated 1 out of 5 stars

This is a terrible company

This is a terrible company that will not let you find out if you are eligible to their services until after you allegedly “commit” through the registration process. Then they tell you you can’t have their services because you have no credit history (expats beware!), duh! And then you tell them you don’t have the time to carry on helping them find out about your credit history and they charge you 70CHF because ... you allegedly committed to that in small prints that are not available to you during “registration”! They take their sweet time (2 weeks!!!) to get there (i.e. nowhere) and you are left with no service but they bill you for it though! RUN!

27 August 2020
Unprompted review
Rated 1 out of 5 stars

TELEBOY IS SUCH A SCAM!!!!

TELEBOY IS SUCH A SCAM!!!!! DONT EVEN THINK ABOUT HIRING WITH THEM!! THEY WANT TO RIP ME OFF AND GET MONEY FROM ME BECAUSE I DONT WANT TO TAKE THE PACKAGE WITH THEM!!!! DONT EVEN PUT YOUR ADDRESS OR THEY WOULD SEND YOU A CANCELLATION FEE OF 70CHF!!! SCAMERS!!!!!!!!!!!!!!!!!!!!!!!!!

4 August 2020
Unprompted review
Rated 1 out of 5 stars

Terribe service

Terribe service! Avoid at all costs. These cowboys tried to bill me for services when I don't even have a subscription with them.

20 July 2020
Unprompted review
Show reviews in all languages. (732 reviews)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look