ResumeLeader Reviews 

i am thrilled with this work have you done

I don’t know if I can get a hold of you but

Nothing much

It has helped me polish my resume very well.

All. Is clear and well

Very Good good service

Below is also my experience, they are scammers - and customer service is a bot.

Fraudulent and basically stealing money

WARNING TO OTHER CUSTOMERS: Be very careful before using ResumeLeader.

I used the service once to edit my resume. I later discovered recurring charges of $39.99 per month.

After posting my experience here, ResumeLeader asked me publicly to contact their support team. I did so several times, but they repeatedly refused to refund the recurring charges.

I also asked them to provide evidence showing where and how I explicitly agreed to a recurring $39.99 monthly subscription. They have still not provided that evidence.

it helped create a new version of cv latest and up to date with all the informations required.

WARNING TO OTHER CUSTOMERS: Be very careful before using ResumeLeader.

I used the service once to edit my resume. I later discovered recurring charges of $39.99 per month.

After posting my experience here, ResumeLeader asked me publicly to contact their support team. I did so several times, but they repeatedly refused to refund the recurring charges.

I also asked them to provide evidence showing where and how I explicitly agreed to a recurring $39.99 monthly subscription. They have still not provided that evidence.
----------------------------------------------------------

UPDATE 24/08/2026:
ResumeLeader responded to this review and asked me to contact their support team. I did exactly that. Their support team has now refused to refund the recurring $39.99 charges and simply referred me to their refund policy. I have asked them to provide evidence showing where I explicitly agreed to a recurring $39.99 monthly subscription
---------------------------------------------------------
Request #4010458 – Refund Request

I feel I was misled and charged $79.98 for a subscription I never intended to purchase.

I used ResumeLeader once on June 27 for a one time resume service and have not used the service at all since then!

I was then charged $39.99 in July and another $39.99 in August.

I contacted customer support several times asking for a refund and for evidence showing where I explicitly agreed to a recurring $39.99 monthly subscription.
Instead of providing this evidence or escalating my case to a supervisor, they repeatedly referred me to their refund policy.

I am requesting a full refund of the $79.98 charged for two months I did not use!

UPDATE:
I got an update from customercare and got the complete refund . Below was the exact mail from customercare.

Thank you for sharing your feedback on Trustpilot — we’re reaching out to follow up on your review and see how we can assist you further.

I completely understand that your intention was to use the service just once, and I’m genuinely sorry for any frustration or confusion this situation may have caused!

To clarify, the trial plan you selected is designed to automatically continue as a regular subscription if it isn’t cancelled before the trial period ends. The details of this process are clearly outlined during sign-up — first when selecting the plan, and again on the payment page, where the terms are confirmed.

With that in mind, I want to assure you that your subscription is fully canceled and your refund has been processed successfully. You can expect the amount to be credited back to your account within 14 business days. In the meantime, I recommend checking your account balance, as refund notifications may not always be sent out.

If the funds haven’t arrived after 14 business days, please don’t hesitate to get back in touch. I’ll be happy to assist further.

=====================================
It is a scam.The merchant operates a subscription trap.I paid a small fee for a one-time document trial document.The merchant hiddenly enrolled me into an automatic monthly recurring plan of $39.99 without my explicit ,unambiguous consent or clear visibility during the checkout process.

Furthermore , no mandate authorization notification was sent prior to this debit.

On complain,the merchant has formally refused to issue a refund.

Unexpected charge after a 7-day trial – very disappointing

I signed up for a 7-day trial and did not intend to continue with a paid subscription. I was then unexpectedly charged a surprisingly high renewal fee.

What makes this especially frustrating is that the renewal price was not clearly disclosed when I signed up for the trial. I had no idea the renewal would cost this much, and it was a significant and unexpected charge.

I noticed the charge immediately, canceled the subscription, and contacted customer support to request a refund. However, they repeatedly refused and only referred me to their Refund Policy.

I specifically asked them to show me where the renewal price was clearly disclosed at checkout, but they never actually answered that question. Instead, they kept repeating that website payments are non-refundable.

They even offered me a free two-year subscription instead of a refund, which I did not want.

I had not used the service after the renewal and canceled it immediately after noticing the charge. I understand that subscription terms exist, but the renewal price should have been made much clearer.

Very frustrating experience. Be extremely careful with the trial and automatic renewal.

HORRIBLE EXPERIENCE. They charged me 40 dollars for the premium service before my free trial ended. When I queried it they said they can’t find my account, even though I contacted them using the email I signed up with. They then asked for proof of purchase from Apple Pay, which I sent, and they said thy couldn’t find the payment through that either. Im clearly getting automated responses and no actual human is on the other end. It’s a fraudulent company. I also tried to login to use the premium service seeing as I had been charged for it and they said I had no subscription and wanted me to pay AGAIN download my CV. I CANNOT recommend this service. I want a refund since I have been charged for a service that I haven’t even been able to use!

User friendly, easy to novigate

I’ve had a really positive experience using ResumeLeader. The platform makes it so easy to create professional, well-structured resumes and tailored cover letters without the process feeling complicated or overwhelming.

I especially love how straightforward the platform is to use and how quickly you can put together polished application documents. It’s a really helpful tool when you’re actively applying for jobs and want your resume and cover letter to look professional.

The customer support team has also been helpful and responsive whenever I’ve needed assistance.

Overall, I’m happy with my experience and would definitely recommend ResumeLeader to anyone looking for an easy way to create professional resumes and cover letters.

Extremely disappointed with ResumeLeader. I signed up for what I understood to be a 7-day plan, only to be unexpectedly charged US$39.99 afterward. The automatic renewal was not clear to me at the time of purchase.
This feels misleading and unfair. I immediately requested a refund, and I hope they take responsibility and return my money. Be very careful before entering your card details. 👎🏻👎🏻👎🏻

I demanded an immediate and full refund R648.86 charged to my card on 17 August 2026 by ResumeLeader without my explicit consent.

I used your service to download a single resume copy. I did not agree to, nor was I clearly informed of, a recurring subscription commitment. This charge constitutes an unauthorised transaction under hidden dark patterns.
I have escalated this as a fraudulent transaction directly to my bank's fraud division.

Would not recommend, you pay for 1 download and they secretly let you subscribe for a whole year of payment!

Very good and professional service providers