remote-backups.com Reviews 

64
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 44 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the fast and reliable backups, noting that the setup process is completely straightforward, intuitive, and easy to manage for users. Users really appreciate the clean web interface and the fantastic overall value provided by both the free and paid subscription tiers. Furthermore, consumers consistently highlight the exceptional support team for their prompt, knowledgeable, and incredibly helpful responses to any technical questions. People enthusiastically recommend the platform for remote Proxmox backups, strongly emphasizing its high stability, robust data protection, and overall smooth daily operation. Many individuals note that the system runs smoothly and meets all their storage needs perfectly over extended periods of usage.

What people talk about most

Service

Reviewers highlight positive aspects of service, noting that it works very well for remote backups and... See more

User experience

Consumers find user experience to be exceptionally positive, highlighting solid performance and fair pricing.... See more

Value for money

Reviewers express high satisfaction regarding the value for money, highlighting the great cost and value... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting that support is quick,... See more

Response time

People report positive experiences with response time, highlighting that support answers quickly and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Awesome service. Native proxmox backup support. Tried backup to S3 storage with Wasabi and my own proxmox backup server first. But ran into corruption of the backups after a week. Looked like a bug... See more

Company replied

Rated 5 out of 5 stars

I've used this service for several months now and signed up for the paid version after 30 days. Just switched over to the West Coast service point and it does run faster than against the overseas serv... See more

Company replied

Rated 5 out of 5 stars

Very happy with the service. Setup was straightforward, and native ZFS send/receive works flawlessly. Performance is solid, pricing is fair, and the web interface is clean and easy to use. I also use... See more

Company replied

Rated 5 out of 5 stars

I use it for Proxmox Backups, it works really great the UI is very good and intuitive. I tried several restores without issue and also Bennet the owner is very proactive with Warnings and Information'... See more

Company replied


Company details

  1. Cloud Computing Service
  2. Internet Service Provider

Written by the company

Flexible Backup Space for Every Need: Borg, rsync, ProxmoxVE and Proxmox Backup Server


Contact info

4.8

Excellent

TrustScore 5 out of 5

64 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(64)

54 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

excellent service

excellent service, I use it to backup my proxmox home lab, fast service and reasonable price

26 August 2026
Unprompted review
remote-backups.com logo

Reply from remote-backups.com

Thank you Ahmed! :)

Rated 5 out of 5 stars

Very happy with the service

Very happy with the service. Setup was straightforward, and native ZFS send/receive works flawlessly. Performance is solid, pricing is fair, and the web interface is clean and easy to use. I also use it with Proxmox Backup Server without issues. The only maintenance required so far was updating the TLS fingerprint after a certificate renewal, which is expected from a security perspective. Overall, an excellent off-site backup solution that gives real peace of mind.

16 August 2026
Unprompted review
remote-backups.com logo

Reply from remote-backups.com

Thanks Mike, w're happy when you are happy!!

Rated 5 out of 5 stars

Awesome service

Awesome service. Native proxmox backup support. Tried backup to S3 storage with Wasabi and my own proxmox backup server first. But ran into corruption of the backups after a week. Looked like a bug in the (beta) S3 support. Then found remote-backups.com which is fast and not to unimportant cheap (for a home lab user).
Backups and restores are done quickly. Also needed support once and can't complain. They answered me quick and helpfully.
Beside the proxmox backup service the also support immutable backups, replication and S3 storage.

11 August 2026
Unprompted review
remote-backups.com logo

Reply from remote-backups.com

Thanks Franklyn, we appreciate the extensive review!

Rated 5 out of 5 stars

Onboarding, Dashboards and services are great

The whole onboarding process and the dashboard for management are great for technical users (like me). Their offerings and pricings etc are also good at the moment.

1 August 2026
Unprompted review
remote-backups.com logo

Reply from remote-backups.com

Thanks for the review Jan!

Rated 5 out of 5 stars

Great PBS service and support!

The service works very well. The documentation is very good and helpful. The support is quick and competent. The value for money is great. What else should I say?

27 July 2026
Unprompted review
remote-backups.com logo

Reply from remote-backups.com

Nothing more needed! Thanks Olivier!

Rated 5 out of 5 stars

I use it for Proxmox Backups

I use it for Proxmox Backups, it works really great the UI is very good and intuitive. I tried several restores without issue and also Bennet the owner is very proactive with Warnings and Information's about Maintenance/Updates or Changes. I really can recommend this Service to everyone. I store currently about 2 TB of Home-Lab Data there, I'm a customer for 5 Months.

16 July 2026
Unprompted review
remote-backups.com logo

Reply from remote-backups.com

Thanks Eduard, we really appreciate the feedback!

Rated 5 out of 5 stars

Easy to use PBS instance with fantastic support

I've been evaluating remote-backups.com for a few days now as a sync target of my local PBS installation. The web UI is very clean and easy to follow if you know what you are looking for. I had one small problem (due to my mistake on PVE usage) which I created a support ticket for. It was immediately addressed and I was able to resolve my issue right away. Definitely recommended.

2 July 2026
Unprompted review
remote-backups.com logo

Reply from remote-backups.com

Thanks for the review Barn!

Rated 5 out of 5 stars

Perfect as remote PBS server / storage

I have been using this for at couple of months now, and it works perfectly as remote Proxmox Backup server storage. I was previously using a host+storage at Hetzner, which were also very good/stable, but for dedicated remote PBS this is just much more simple to manage.

30 June 2026
Unprompted review
remote-backups.com logo

Reply from remote-backups.com

Thanks for the postivie Feedback, Henrik!

Rated 5 out of 5 stars

Love the service! Very fast for backing up! I strongly recomend it

I have been using this service for a while now and I love it! I switched over from using a Hetzner datastore for backing up my homelab and it was a breeze! I really love the remote PBS service! This makes backing up my Immich easier and faster than before! The other thing I like is that the company is located in Germany and that they are transparent about pricing.

19 June 2026
Unprompted review
remote-backups.com logo

Reply from remote-backups.com

Thanks Jos!

Rated 5 out of 5 stars

Recommended

Reasonable price, quick reactions from owner to reports, so far it's very solid service. Highly recommended.

18 June 2026
Unprompted review
remote-backups.com logo

Reply from remote-backups.com

Thanks Peter!

Rated 5 out of 5 stars

Outstanding Performance and Support

Fast data transfers, excellent uptime, and outstanding reliability. The service has become a key part of my work as a research scientist, allowing me to move and access large datasets efficiently.

The technical support team is excellent, always responsive, helpful, and quick to resolve any issues. Their fast response times and professionalism make a real difference. Highly recommended.

18 June 2026
Unprompted review
remote-backups.com logo

Reply from remote-backups.com

Thanks for the kind words Claudio!

Rated 5 out of 5 stars

I used the free 100GB to test the…

I used the free 100GB to test the service. My impressions are positive. If needed, I'd happily upgrade to the paid version with more storage.

7 April 2026
Unprompted review
remote-backups.com logo

Reply from remote-backups.com

Thanks very much for the positive feedback!

Rated 5 out of 5 stars

Great service

Great service, haven’t needed to restore from backup yet :) but thanks to validation I know that the data is there if I ever need it. Monitoring API is very useful to check the backups are being run. I’d recommend this setup if you run home assistant

7 April 2026
Unprompted review
remote-backups.com logo

Reply from remote-backups.com

Thanks As! Do you mind reaching out to support to share your setup? I'm interested in learning more about your setup!

Rated 5 out of 5 stars

Great service and product

I've used this service for several months now and signed up for the paid version after 30 days. Just switched over to the West Coast service point and it does run faster than against the overseas servers. Works just find with my on-prem PBS and also just started using the inmutable feature for another degree of protection. Highly recommend as a home-labber.

6 April 2026
Unprompted review
remote-backups.com logo

Reply from remote-backups.com

Thanks Rob!

Rated 5 out of 5 stars

Dead simple to setup

Saw this on reddit and was already looking to set something up for offsite backups. This was dead simple, I just created the proxmox backup server datastore using the details they generated for me and started backing up.

6 April 2026
Unprompted review
remote-backups.com logo

Reply from remote-backups.com

Thanks Chris, appreciate the words!

Rated 5 out of 5 stars

Great service for remote backup my…

Great service for remote backup my Proxmox Backup Server Datastore. Free 100 GB to try the service are very usefull. Try it, You won’t regret it!

6 April 2026
Unprompted review
remote-backups.com logo

Reply from remote-backups.com

Thanks Gengnus, appreciate having you!

Rated 5 out of 5 stars

I absolutely love the service!

I absolutely love the service! The support is truly top-notch — I especially want to highlight that Bennet did not hesitated to fix a bug late at night that was blocking my backups. That level of dedication is rare to see. Everything is running smoothly and reliably. I can everyone highly recommend this service, who is seeking for a reliable offsite storage.!

3 April 2026
Unprompted review
remote-backups.com logo

Reply from remote-backups.com

Thank you very very much, much appreciated!!!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look