Relaytech Reviews 

155,957
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Looking at 137,029 reviews, reviewers had a great experience with this company. Customers frequently praise the friendly delivery team for being professional, polite, and keeping them constantly well informed throughout the entire shipping process with useful tracking updates. Consumers truly appreciate the clear communication, helpful notifications, and the convenient ability to easily choose safe drop-off places for their incoming packages. Some reviewers were not happy with occasional delivery errors, specifically mentioning that items were mistakenly sent to the wrong address. People also noted frustrating instances where delivery drivers failed to knock or dropped packages in inconvenient, hidden spots.

What people talk about most

Delivery service

Reviewers mention ambiguous feedback about delivery service, as experiences varied significantly among... See more

Service

Customers had positive experiences with service, describing it as professional, quick, and reliable.... See more

Staff

Clients share positive opinions on staff, frequently describing drivers and delivery personnel as polite,... See more

Product

Users describe ambiguous interactions with product, reflecting a wide range of differing experiences. While... See more

Order

Customers consistently note ambiguous experiences with order processes, highlighting a mix of both... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The quality of the shoe could be better, also it has a very seam in the middle of the shoe which isn’t seen in the photo, but it’s acceptable. The delivery time was good and the process to purchas... See more

Rated 5 out of 5 stars

Was an early delivery the delivery guy rang bell, I was upstairs so not open immediately, guys had just put parcel in my safe place garage. When he realised I had opened the door, he retrieved the par... See more

Rated 5 out of 5 stars

My parcel has just arrived. The tracking was brilliant, I knew exactly where the driver was and he arrived on time. The driver was friendly and very efficient. Everything you want when you are waitin... See more

Rated 5 out of 5 stars

Fast delivery service kept up to date via app and messages if there were any changes requarding my parcel on arrival courier polite and professional would use relay again. Good company 😌


Company details

  1. Shipping Company

Written by the company

Relay is a tech-enabled delivery network, empowering businesses to grow and elevate their e-commerce operations. Our technology first delivery model is built for efficiency, scalability, and convenience.


Contact info

4.1

Great

TrustScore 4 out of 5

156K reviews

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4.1

All reviews

(155,957)

136,591 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Amazing experience

Amazing experience! The service was excellent, professional and very helpful. Everything was handled smoothly and efficiently. I’m really happy with the service and would definitely recommend Relaytech to others. Thank you so much! ⭐️⭐️⭐️⭐️⭐️” ❤️👌

7 September 2026
Unprompted review
Rated 5 out of 5 stars

First at tempt by Relay to deliver…

First at tempt by Relay to deliver leaving package half in and half out of letterbox according to photo. When I finally got to door (I am disabled so take longer than able bodied to move about) nothing in letterbox or on floor inside or outside. Contacted Relay about this. Few minutes later found package inside the door!!! Curiouser and curiouser!!

30 August 2026
Rated 1 out of 5 stars

Terrible

1st delivery a no show. Second date offered not followed through on. 5 emails and 3rd time lucky , Relay finally delivered . Don’t use them- won’t order from a company using them.

30 August 2026

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