I know that even supplements should be prescribed by doctors, but I anyway consume a lot of them just because I feel better when I eat vitamin C or D, or maybe even a complex of vitamins that include... See more
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First time ordering on Redcare.it but I'm very satisfied with my experience. Ordered everything on the 17th with was a Saturday, got sent on the 20th and arrived on the 21st! Only thing is sadly BRT... See more
Free shipping was awesome. The packing was good. In addition, the shipping was very fast (got my stuff two days after buying it). The quality of the products offered are good. There are variety o... See more
Super fast (next day) delivery, great price (30% less than in the pharmacy), I will definitely be ordering from this site again
Company details
Written by the company
Redcare, precedentemente conosciuta come Shop Farmacia, è una parafarmacia con sede a Milano. Approfitta della consegna rapida: ricevi gli articoli ordinati direttamente a casa tua in sole 24-72 ore. I vantaggi non finiscono qui: da noi trovi un’ampia gamma di oltre 60.000 prodotti originali di varie categorie, tra cui farmaci da banco, prodotti di bellezza e integratori alimentari. E come sempre a prezzi convenienti. Scopri anche il nostro programma fedeltà per risparmiare ancora di più e la nostra App per ordinare tutti i prodotti che desideri ovunque ti trovi!
Contact info
Via per C.na Conighetto 1, 20049, Settala, Milano, Italy
- 800 168 002
- contatto@redcare.it
- redcare.it
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 97% of negative reviews
Typically replies within 1 week
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Genuine products at affordable prices…
Genuine products at affordable prices and amazing promotions. Delivery is fast.
TOTAL SCAM!!!
After 12 days, I never received nothing. Even the links the sent me are not working.
Never again!!
Reply from Redcare
No refund!!!
Yes, you did contact me with "check your messages". You have sent me to the curier, than the curier sent me to the seller(that I have no way to contact), but the payment was made to redcare. You are a scam!! The receiver of payment is the one who should payback the money, not to send to all your affiliates in order to solve a minor situation like this one.
Reply from Redcare
I ordered two items (Ducray Anaphase…
I ordered two items (Ducray Anaphase and La Roche Posay Kerium DS) and the experience was completely unacceptable. The package arrived with absolutely zero cushioning inside to protect the items. Because of this, the Anaphase bottle was loose, the cap was completely broken, and the shampoo was leaking. The Kerium box arrived with torn plastic marks, making it look exactly like it was forcefully ripped off a promotional bundle to be sold individually. The entire shipment felt like buying second hand items from a street market rather than a reputable online pharmacy.
To make matters worse, when I contacted customer service and provided clear photos of the broken cap and leaking liquid, they completely dismissed the issue, claiming that "only the external boxes were damaged" and wasted my time instead of offering a real solution. Completely unprofessional and a terrible way to treat customers. I highly advise avoiding this store.
Reply from Redcare
Simply the best
Wow. What can I say. This company is amazing. They only sell the best products, the customer service is second to none, simply the best, always happy to help. Just how a company should be.
Awful customer service
I ordered four items, after paying and submitting the order, I realized one of the items was ordered by mistake. So I used the “cancel item” option and it was ok. The app said the cancellation confirmation will be sent to my email and its money will be returned.
After a dew days, I received an email saying that my package was sent with all the items.
So they hadn’t cancelled the item I requested, even though I cancelled it when the order was still in process and the app itself offered the option to cancel any item I don’t want.
Why offer the option if you’re not gonna pay any attention to it?
The app said cancellation request for days, now it just says order sent. How do I prove that I cancelled one item? Why is it not in the history of the order?
Reply from Redcare
Taking care of health is mandatory…
Taking care of health is mandatory especially when you caught a cold and need to recover quickly. I got lots of deadlines at work and couldn't allow myself to be ill, cause... there might've been a collapse at work.
I ordered here tons of supplements and medicaments which could help me to recover within several days. The delivery was quick, if you are somewhere in Italy (those days I was to this country) then it's not a big deal to get all these medicaments and supplements. I highly recommend this website for all those who stick to certain diet, nutrition plan or got sick and want to recover.
I know that even supplements should be…
I know that even supplements should be prescribed by doctors, but I anyway consume a lot of them just because I feel better when I eat vitamin C or D, or maybe even a complex of vitamins that includes many of them for better well-being.
This website is my helper in this because there are many supplements by an affordable price. I thought that they would be expensive but no, they are cheap.
The website is easy to use
The website is easy to use, they sent the package very fast and the price specifically very good
Serietà ed efficienza
I made an order 20.11
I made an order 20.11, today 11.12 I still got not a product not my money back on my account. They call and promise, but do nothing.
Reply from Redcare
Delivery time always over 1-3 work days
EDIT (1): Your assistance has no fixed the problem. Just a email with useless excuse without explanation for the late. Anyway no delivery until now. The package is locked in some warehouse and I don't know why and when it will be delivered.
FIRST COMENT: After several orders I have to say that delivery time was always over 1-3 work days. I live in a modern city and close to a post office. So no reason for this late.
Reply from Redcare
The prices are really good but the…
The prices are really good but the transport sucks. Ive been ordering from this brand for a long time and it always takes more time to come than what they show in the app. My last package came almost fully destroyed and there was no padding on the inside to protect the products.
Reply from Redcare
Misleading Advertising
I ordered a few times from red care and could never use the discount codes. On the website it said that if I installed the mobile app I could get 10% off, the code never worked. Then I got a different discount code which didn't work as well. Just disappointing and misleading marketing. Also the prices are higher if I am logged into my account. Is this your loyalty program? 🤣
Reply from Redcare
I have been acquiring supplements from Redcare Parmacy
I have been acquiring supplements from Redcare Pharmacy for quite some time. There was never any problem until now. The carton with the products was smashed and a few were missing. I phoned and was told about the mode of restitution which is NOT what is written on their webpage. The package should be accepted by Redcare with NO questions asked for 14 days. They were not particularly helpful in this and were actually quite off putting. The iter for sending back the package is long and and unnecessary at least in this case because it arrived to me in the above-state manner. NEVER AGAIN.
Reply from Redcare
I received a defected product
I always order from redcare but this time I ordered some prebiotics (enterelle plus). I use this prebiotic brand since a lot of time so I know how they should be and taste.
When I opened them the consistency was different than usual and when I tasted them it was very acidic taste and very bad. One sachet was sweet (which is the right taste) and many others were really bad and acidic. I am very disappointed with redcare. This has never happened to me before here
Reply from Redcare
Very fast delivery
Very fast delivery, good prices and awesome service. I always order my supplements here.
careful
fast delivery good discounts good customer care , great products choice! careful customer care
Prezzi buono, Qualità, buono Assortimento
Free shipping was awesome. The packing was good. In addition, the shipping was very fast (got my stuff two days after buying it).
The quality of the products offered are good. There are variety of brands and products was good.
The prices for the Weleda brand could be better. The assortiment could be better for higiene products like Gillete.
The discounts are very generous!
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