Revived IT Reviews 

30
•
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

We needed a laptop for our motorsport timing console which can be easily read in outside daylight. We also needed Win10 and a touch screen. The spec we ordered was a bit unusual and received a phone... See more

Company replied

Rated 5 out of 5 stars

When I looked at the price of the re-built Toughbook computers I thought 'this is too good to be true'. So I need some re-assurance. I spoke with Carlo at RevivedIT. He explained the refurbishment pro... See more

Company replied

Rated 5 out of 5 stars

Had a small problem when the laptop was delivered - it appeared the hard drive was missing - Sent a message late at night expressing my disappointment- Wow got an after hours phone call - within th... See more

Company replied

Rated 4 out of 5 stars

Great products, as always. Although the battery life on this rugged laptop is a bit ordinary and the graphics card is a bit slow, otherwise the laptop is great, very clean unit - like new.

Company replied

Company details

  1. Computer Store
  2. also in
  3. Computer Repair Service
  4. Computer Wholesaler

Written by the company

Revived IT is an Australian-owned specialist supplier of rugged laptops and rugged tablets, providing reliable, work-ready devices for mechanics, field technicians, engineers, mining contractors, agricultural operators and anyone who needs hardware that survives tough environments. Based in Adelaide and shipping Australia-wide, we focus on delivering practical, durable technology solutions that are tested thoroughly, refurbished carefully and supported properly. Our workshop handles everything from light refurbishments to full deep-dive assessments. Each unit is inspected, cleaned, configured and validated so customers receive equipment they can rely on in real-world conditions. We specialise in brands such as Dell Latitude Rugged, Panasonic Toughbook and Getac, which are known for their durability, outdoor readability, high-brightness screens, drop resistance and long-term usability. Revived IT also offers brand new rugged laptops and tablets for customers requiring the latest hardware. Whether refurbished or new, every item we sell is evaluated by our team to ensure it is fit for purpose and suitable for field diagnostics, workshop use, outdoor tasks and demanding industrial environments. We support mechanics, auto electricians, farmers, surveyors, marine technicians, mining crews and many other industries that rely on dependable technology. We aim to make the buying process simple and honest by providing accurate specifications, clear photos, transparent grading, battery runtime testing, and local support. We pride ourselves on fast dispatch, strong packaging, reliable warranty backing and genuinely helpful customer service. Our focus is long-term reliability rather than quick sales, and we work closely with customers to ensure they receive a device that suits their specific needs. Whether you are equipping a workshop, replacing a damaged laptop, setting up gear for diagnostics or needing a rugged system for on-site work, Revived IT provides practical advice, dependable hardware and local support you can trust.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

30 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(30)

29 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Laptop for critical data collection in the field.

We needed a laptop for our motorsport timing console which can be easily read in outside daylight. We also needed Win10 and a touch screen. The spec we ordered was a bit unusual and received a phone call to make sure we were getting what we actually needed. The Dell Latitude Rugged supplied is in pristine condition and functions perfectly. I am most impressed.

7 October 2026
Unprompted review
Revived IT logo

Reply from Revived IT

Hi Don, thanks for the five stars and the great feedback. We’re glad the Dell Latitude Rugged is performing perfectly for your motorsport timing console. Happy to be your Australian source for a rugged laptop that suits the job.

The RevivedIT Team

Rated 5 out of 5 stars

The price seems too good to be true, but it is.

When I looked at the price of the re-built Toughbook computers I thought 'this is too good to be true'. So I need some re-assurance. I spoke with Carlo at RevivedIT. He explained the refurbishment process and answered all my questions. He asked about my requirements and then recommended a model which suited my needs and our price point. We ended up getting 2 x FZ-55 Mk 1 'Toughbooks' with back-up batteries. After payment we got the computers sent to us within 5 days. I haven't used them yet but I'm very impressed with the company so far and feel confident that they will assist me if I have any problems.

25 September 2026
Unprompted review
Revived IT logo

Reply from Revived IT

Hi, thanks for the five stars and for taking the time to leave such a kind review. It was great speaking with you, and we’re glad the refurbished Panasonic Toughbook FZ-55 units suit your needs and your budget. Enjoy the new rugged laptops, and we’re always here if you need anything down the track.

Carlo, RevivedIT

Rated 4 out of 5 stars

Great products

Great products, as always. Although the battery life on this rugged laptop is a bit ordinary and the graphics card is a bit slow, otherwise the laptop is great, very clean unit - like new.

15 September 2026
Unprompted review
Revived IT logo

Reply from Revived IT

Cheers Gary, really appreciate you coming back to us and glad the unit arrived in great shape. Honest feedback is always welcome and I'll give you a call shortly.

Rated 5 out of 5 stars

Quick over the phone advice

Quick over the phone advice, professional comparison to other products. Made informed decision easy.

11 August 2026
Unprompted review
Revived IT logo

Reply from Revived IT

Cheers Dez, glad we could make the decision straightforward. There are a lot of options in the rugged laptop space and it's our job to cut through that. Appreciate the review mate.

Rated 5 out of 5 stars

Fantastic service

Had a small problem when the laptop was delivered - it appeared the hard drive was missing - Sent a message late at night expressing my disappointment- Wow got an after hours phone call - within the hour
We diagnosed the problem and found to be a simple connector had come adrift in shipping
And now very happy - great machine and unbelievable service
Thanks

3 July 2026
Unprompted review
Revived IT logo

Reply from Revived IT

Cheers Paul, really glad we got to the bottom of it. These things happen and we'd never just leave someone stuck. Appreciate you working through it with us and really glad it all came good in the end mate.

Rated 5 out of 5 stars

Ordering as simple and easy to go…

Ordering as simple and easy to go through. Once ordered the ToughBook was shipped with in a couple of days.
Extremely impressed with the refurbished laptop!

25 June 2026
Unprompted review
Revived IT logo

Reply from Revived IT

Cheers Geoff, glad the ordering was painless and the Toughbook turned up quickly. Really appreciate you taking the time to leave a review mate.

Rated 5 out of 5 stars

Always friendly and efficient service.

Always friendly and efficient service.
Deliveries are fast and arrive in good condition.
Happy to recommend RevivedIT

22 June 2026
Unprompted review
Revived IT logo

Reply from Revived IT

Cheers Alan, glad it's always been a good experience. You know where to find us whenever you need anything.

Rated 5 out of 5 stars

Very helpful staff

Very helpful staff. Worked with us to find a solution when we had made an ordering mistake.

11 June 2026
Unprompted review
Revived IT logo

Reply from Revived IT

Cheers Joel, glad we could sort it out. Ordering mistakes happen and we'd rather work through it than leave you stuck. Appreciate the review mate.

Rated 5 out of 5 stars

Quality product delivered on time

Quality product delivered on time.
Great service again.
Thanks

10 June 2026
Unprompted review
Revived IT logo

Reply from Revived IT

Cheers Paul, always great to hear from a returning customer. Glad the unit arrived on time and in good shape. We'll see you again for the next one mate.

Rated 5 out of 5 stars

Panasonic G1

Ordered a Panasonic G1 and it arrived in great condition and has been functioning fantastically

3 June 2026
Unprompted review
Revived IT logo

Reply from Revived IT

Cheers Jake, really glad the refurbished Toughbook FZ-G1 arrived in great condition and is holding up well in the field.

Rated 5 out of 5 stars

Great service

Representatives contacted me after I received my item so much sure it arrived safely and were happy with the purchase. They also assisted me with some technical issues which was greatly appreciated.

19 May 2026
Unprompted review
Revived IT logo

Reply from Revived IT

Thanks Nina, really glad Paz was able to help with the Panasonic Toughbook FZ-M1 setup.

Hopefully you managed to get everything working the way you need it out on the farm? Give us a shout any time if you need anything else.

Rated 5 out of 5 stars

Great communication

Great communication, and carefully answered any questions regarding the product. The item received was first class, exactly as described...highly recommended.

13 May 2026
Unprompted review
Revived IT logo

Reply from Revived IT

Thanks Vince, really glad the communication hit the mark and the unit arrived exactly as described. That's what we aim for every time. If you ever need anything down the track just give us a shout.

Rated 5 out of 5 stars

I had one of the best customer service…

I had one of the best customer service experiences I’ve come across with Carlo.

From the very beginning, he handled everything in a highly professional yet personal manner. He genuinely takes ownership and ensures the customer is looked after, rather than just completing a transaction. Communication was prompt, clear, and honest throughout the entire process, which made things very easy and stress-free.

What really stood out to me was his willingness to go the extra mile. When I had an issue, Carlo didn’t hesitate to step in and resolve it quickly with a replacement. There was no back-and-forth or hesitation—just a straightforward, customer-first approach that you rarely see these days.

Even after the replacement, he followed up to make sure everything was working well. That level of after-sales support shows real commitment and integrity.

If you’re looking for new/refurbished laptops, I can confidently say there isn’t a better place to go. You’re not just buying a product—you’re getting reliable support and someone who genuinely cares about their customers.

Highly recommended.

4 May 2026
Unprompted review
Revived IT logo

Reply from Revived IT

Vikas,

Thank you, this is incredibly kind!

Really glad the Dell Latitude Rugged 7424 is working well for you guys. It's customers like you that make what we do worthwhile. Give us a shout any time.

Rated 5 out of 5 stars

Now that I have experienced this level of service - I would not go anywhere else..!!

I have had several dealings with Revived IT over the last few years. After the first laptop I was so impressed that I came back. Then bought a Tablet, and my latest contact was to get another more modern Laptop. The customer service has been truly outstanding. They take the time to listen to your requirements & help in any way they can. Now that I have experienced this level of service - I would not go anywhere else..!!

6 January 2026
Unprompted review
Revived IT logo

Reply from Revived IT

Rob, you absolute legend. From the CF-31 through to the FZ-G1 and now the CF-33 MK3, it's been a genuine pleasure every time. Really appreciate your loyalty mate, means a lot to us. Take care of yourself. Carlo

Rated 5 out of 5 stars

Well priced for a great rugged unit

Well priced for a great rugged unit - it's meeting my expectation. Communication was great

20 November 2025
Unprompted review
Revived IT logo

Reply from Revived IT

Cheers Nick, really glad the Toughbook FZ-55 is hitting the mark. Appreciate you taking the time to leave a review mate.

Rated 5 out of 5 stars

Top quality

Good price, great product and outstanding service

15 January 2026
Unprompted review
Revived IT logo

Reply from Revived IT

Thanks Josh, really glad the Dell Latitude 14 Rugged 5424 is working well in the workshop. They're a great fit for diesel and field diagnostics. Give us a shout any time you need anything down the track mate!

Rated 5 out of 5 stars

Excellent prompt Service

Excellent prompt Service and product that works very well

13 May 2025
Unprompted review
Revived IT logo

Reply from Revived IT

Thanks Ray,

Really glad the Panasonic Toughbook 55 is working well for you. They're a great unit for diagnostic use and are built to last. Appreciate you taking the time to leave a review, means a lot to the team. Give us a shout any time you need anything.

Carlo

Rated 5 out of 5 stars

Great communication and experience.

Great communication and experience.
Friendly team if you have questions.

31 March 2026
Unprompted review
Revived IT logo

Reply from Revived IT

Thanks Anthony,

We are glad to hear it. We know there are a lot of options out there when it comes to refurbished rugged laptops and tablets, so we always try to make sure customers feel confident before they buy.

Whether it's a Panasonic Toughbook, Dell Rugged, or Getac, the team is always happy to answer questions.

Appreciate you taking the time to leave us a review :)

Carlo, RevivedIT

Rated 5 out of 5 stars

Excellent Customer Service!

Carlo and the team followed up and checked in regularly through the process.

They trust their products, and will ensure that the specs will meet your needs :)

1 March 2026
Unprompted review
Revived IT logo

Reply from Revived IT

Hi Kris,

Thanks for this. That follow-up matters because we want to make sure the specs actually suit your needs. Appreciate you taking the time to leave a review mate! All the best with your Refurbished FZ-55.

Cheers,
Carlo

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look