We bought the fabulous Hay Bale Umbrella! Website easy to use. They had the product in stock. Shipped w/i 12 hrs. Notifications of order fulfillment. Received product on time. Very High Qua... See more
Company replied
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
Every product is well-made and exactly as described or pictured. Orders are handled immediately and arrive quickly. Questions are answered quickly and, overall, just a pleasure to do business with thi... See more
Company replied
I was looking for a high quality bumper that will last more than a year. These are a very robust yet safe materials being used bumper. Questions were answered in a timely fashion and my order arrived... See more
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The order process was very easy. Received the bumpers 2 days ago and used them for training the same day. Even though it was 15 degrees, they remained very flexible. The dogs always picked the Retr... See more
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Company details
Written by the company
Retrieverworx offers new and innovative retriever training supplies. We produce carcinogen free training bumpers. No BPA, PVC, or phthalates like other retriever training bumpers on the market. We have developed unique umbrellas, ghillie blankets, bird bags, leashes, collars, and retriever training apparel.
Contact info
2611 Forest Knoll Ln, 95503, Eureka, United States
- 970-631-4949
- contact@retrieverworx.com
- retrieverworx.com
4.5
Excellent
115 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 66% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
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where are the dummies
Delivery delay caused by US customs and brokerage fees to Canada.Dummies have arrived, good quality
17 August 2026
Our items were delivered promptly and…
Our items were delivered promptly and we’ve already been working with them. They are perfect!
16 August 2026
In 2026 it should never take 2 weeks to…
In 2026 it should never take 2 weeks to receive an order. I can’t review the product because I haven’t received it….yet.
14 August 2026
Reply from Retrieverworx
Please don’t review UPS here. We ship same day. Unfortunately we have no control over shipping services. Instead you can call them with the tracking number provided to see what the delay is.
Great experience to Alaska
The description was accurate, shipping (to Alaska) was fast and it’s a great product for our dogs.
13 August 2026
The bumpers are of great quality
The bumpers are of great quality. The purchase and delivery were seamless. Highly recommend this company!
12 August 2026
Great customer service!
5 August 2026
I placed an order July 8 for two white…
I placed an order July 8 for two white field trial jackets. They shipped today ???
I sent an E mail yesterday concerned about the deliver NO ANSWER !!
How would you rate this ?? NOT
HAPPY AT ALL. I’ve been in the field trial game for 30 years. Never had service this poor.
Mike
330 703 1506
9 July 2026
The exceptional customer service and…
The exceptional customer service and the excellent products they carry.
30 May 2026
Excellent product and very fast…
Excellent product and very fast shipping.
Highly recommend
28 May 2026
This is a fantastic small businesses…
This is a fantastic small businesses very quick to reply to questions and customer service is top tierm Products are excellent quality and despite some post office issues, which is beyond anyone's control, I received my package in a reasonable time I'm in Hawaii and USPS is notoriously slow. jimmy G went above and beyond with customer service for post office shortcomings.
2 April 2026
Unprompted review
Reply from Retrieverworx
Hello Robert, sorry you have not received your item yet. We shipped same day as your order (May 13th). It is up to UPS to get your package to you from that point on. Please rate our products here and not UPS service. UPS tracking: 1ZC1B491YW77799736
Reply from Retrieverworx
Thank you Barbara! We are happy that you are happy!
Reply from Retrieverworx
We have zero orders from you in Egypt. You have the wrong company.
Reply from Retrieverworx
Thanks Janet for sharing your valuable feedback with us and the community.
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