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Review summary

Created with AI, based on recent reviews

Evaluating 34 reviews, most reviewers were let down by their experience overall. Many people were deeply dissatisfied with the new recipe change, noting that the dramatically reduced sugar content and the heavy use of artificial sweeteners leave a very terrible and lingering aftertaste in the mouth. Consumers also frequently complained about receiving flat sodas or dented cans, pointing out serious and ongoing issues with manufacturing quality control across multiple batches. Though some customers experienced these frustrating problems with their drinks, some reviewers were happy with the beverage, finding the classic taste quite refreshing, pleasant, and enjoyable overall. These individuals appreciated the familiar flavor profile and considered the product to be a great choice for a casual treat.

What people talk about most

Product

Reviewers highlight ambiguous aspects of product, with some consumers reporting that the taste is awful and... See more

Quality

Reviewers mention negative feedback about quality, expressing profound disappointment over the recipe changes... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Used to be my favorite drink until they removed the natural sugars a couple of years ago went back over to Coca-Cola have recently tried Pepsi again no wonder why they are losing money they are still... See more

Rated 1 out of 5 stars

With all the drinking water on this planet now contaminated with micro plastics. I contacted Pepsi and asked them if they were filtering out the micro plastics out of the water they are using in there... See more

Rated 1 out of 5 stars

Absolutely disappointed Pepsi have gone down the sweetener route, Pepsi was always the strong winner for fizzy pop followed closely by Dr Pepper, absolutely ruins my Rum when used as a mixer too, the... See more

Rated 1 out of 5 stars

Awful sucrose taste in AN ORIGINAL PEPSI CAN. Tried to complain to PEPSI online but their process is conniving and make it impossible to submit a complaint because by the time you type why you've... See more


1.4

Bad

TrustScore 1.5 out of 5

609 reviews

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No history of asking for reviews

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1.4

All reviews

(609)

64 reviews in the last 12 months

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Rated 1 out of 5 stars

Used to be my favorite drink until they…

Used to be my favorite drink until they removed the natural sugars a couple of years ago went back over to Coca-Cola have recently tried Pepsi again no wonder why they are losing money they are still using the same sweetness that leave a terrible aftertaste in the mouth. They haven't learned their lesson that Coca-Cola try to do this a few years ago with the [new taste] . It didn't work for them.
What makes them think that they can do it is just pure ignorance sack the whole management team their bloody useless.

24 August 2026
Unprompted review
Rated 1 out of 5 stars

SCAM- To be honest I love Pepsi the drink

To be honest I love Pepsi the drink, but their prize giveaway on the Diet cans to win footballs etc is a complete scam.
Won a football and Never received anything, no one to contact, sounds like the Private Jet Giveaway all over again.
:-(

20 August 2026
Unprompted review
Rated 1 out of 5 stars

I bought the new Pepsi product

I bought the new Pepsi product. I would like to review your new Dr Pepper blackberry sugar free. I find the product has to much sweetener. No one in my family could drink it as to sweet. I fine it a complete failure. Not a keeper.

22 July 2026
Unprompted review
Rated 2 out of 5 stars

Poor experience overall

Hoped for better given the price, but was let down at nearly every step. Customer support was slow to respond and didn't really resolve my issue. I was left waiting without any explanation for the delay. Delivery took much longer than the estimate on the site, with no real update along the way. Overall a disappointing experience — I probably won't be ordering again.

23 July 2026
Unprompted review
Rated 1 out of 5 stars

Wheres your quality control!

Not the stores fault, cause case said different date, but over half the cans expired in march 2026. Others said March 2027. Tasted awful. Wheres quality control anymore!

15 July 2026
Unprompted review
Rated 1 out of 5 stars

Horrible company to work for dogs get…

Horrible company to work for dogs get treated better than their merchandisers these sales reps don’t care about their workers or the fact that these workers are people with lives outside of work I would NEVER recommend working for Pepsi horrible people and horrible company if your not getting disrespected by your sales rep your getting disrespect from the stores you have to work at not worth it worst company I’ve ever seen

7 July 2026
Unprompted review
Rated 1 out of 5 stars

Terrible company

Terrible company.
Buy COKE

YOU TRY TO CONTACT CUSTOMER SERVICE AND JUST IGNORE YOU AND REQUEST A CALL BACK AND THEY IGNORE YOU.
SUCKS

25 May 2026
Unprompted review
Rated 1 out of 5 stars

Iam writing this review and would like…

Iam writing this review and would like others to provide their experience. In Fortworth Texas I purchased 5 12pk Pepsi soft drinks at Kroger grocery store, there was a sale buy 2 get 3 12pks free. Upon drinking these Pepsi products we were disappointed to find them utterly stale and flat. Any others that noticed this problem?

21 May 2026
Unprompted review
Rated 1 out of 5 stars

Trying to kill Type 1 diabetics??

Pepsi have now changed their "full sugar" version of their product to have half as much sugar... since then it tastes awful. Not to mention it is seriously misleading for anyone with Type 1 diabetes trying to escape a case of "hypoglycemia". They should be forced to display the sneaky ingredients on the product. It is a very deceptive business practice. I hope they go bust. Cheeky pricks

20 May 2026
Unprompted review
Rated 4 out of 5 stars

I keep getting cans unopened are dented…

I keep getting cans unopened are dented and they are flat taste . I have found this in the two last 24 packs I have received. Pepsi is my drink I’ve been drinking it for over thirty Years. It’s basically all I drink. I am saddened to see this happening. What’s going on what’s changed?

23 April 2026
Unprompted review
Rated 1 out of 5 stars

We were faithful customers at our…

We were faithful customers at our restaurant in Bellevue, WA, which we closed on December 22, 2025. Since then we have called Pepsi 800-963-2424 every week to have our deposit for the CO2 cylinders returned to us. We have spent hours every time waiting for an answer, it is not the deposit amount of 9 cylinders anymore, it is the point that they make- to ignore their customers.

17 April 2026
Unprompted review
Rated 1 out of 5 stars

Pepsi is deliberately eliminating Orangina

Pepsi is engaged in a worldwide elimination of Orangina - it owns the US license but stopped selling it. Orangina is disappearing also from the stores in Europe, being replaced by Fanta, a product that, unlike Orangina, is entirely artificial. This is a typical huge company selfish interest crushing what is better for the customer, or at least annihilating customers' choices. I find this conduct to be sinister and cruel. I for one, will never buy their products, even if stuck in the middle of the desert with nothing else to drink. Now what one finds on the shelfs even in Europe is ONLY Fanta. Orangina is extinct. Pepsi is trying to compensate for its failure to compete with Coca Cola by leaving the buyer no choice but Fanta. As it will find out, coercion does not produce popularity but, deservedly, resistance and resentment.

10 April 2026
Unprompted review

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