Polomano Reviews 

1,925
TrustScore 2 out of 5

1.9

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Rated 3 out of 5 stars

I have ordered many items from Polomano and they have shipped to me everytime. My last order was a repeat order for my favourite shorts in August of 2023 for $112.15 US funds. I have contacted cust... See more

Rated 1 out of 5 stars

Fool me once you don’t fool me twice. Over two months waiting for a bloody jacket, how hard is it to fullfil your obligations as a vendor? Gave me a crap excuse after a mont, then promised me that it... See more

Company replied

Rated 2 out of 5 stars

It is the 8th April, and i am still waiting for delivery information. I am in Australia and purchased a jacket on the 1st of April. Reading online reviews, i am now worried that i won't receive my jac... See more

Company replied

Rated 1 out of 5 stars

I ordered over $100 worth of shirts on 26/7/23 and after 6 months of waiting, many emails, being put off/lied to x times, and never being given any sort of delivery date, I wanted my money back. But t... See more

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1.9

Poor

TrustScore 2 out of 5

2K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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1.9

All reviews

(1,925)

4 reviews in the last 12 months

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Rated 1 out of 5 stars

Scammed

Scammed. Like many others. Ordered in February, as of today, I have not received tracking information. Mails are automatically replied (bots) and provide no solution whatsoever. Stay away!

18 February 2025
Unprompted review
Rated 1 out of 5 stars

DON’T PLACE AN ORDER WITH POLOMANO !!

I placed my order with Polomano on 5th September 2022, over two and an half years ago and yet I still have not received my Bomber Jacket.

I sent emails and messages and was promised my order would be delivered. To this day Polomano has failed to deliver my jacket. I’ve lost trust in Polomano and figured this was a scam as they took my payment. US$68.99 and never delivered.

My advice to anyone about to place an order is “DON’T DO IT”
You are likely to lose your money.
The authorities should shut down this fraudulent company stealing customer’s money and fail to deliver !!!

Extremely Disappointed and pissed off Customer.
Queensland Australia.
May 2025

4 May 2025
Unprompted review
Rated 1 out of 5 stars

Asking for a review before I even have the product!

It’s been over a week since I’ve ordered this and the only thing I’ve gotten is a flood of emails to review a product I haven’t received. I can’t find anywhere the shipping information and I’m trying to get this as a gift. I have no clue where my order is or if you have even sent it out

27 November 2024
Rated 1 out of 5 stars

Stay away from these guys

Stay away from these guys. I never received my order and when I started demanding my refund, they gave me 1/3 back. Total scammers.

11 October 2023
Unprompted review
Rated 1 out of 5 stars

I ordered in May 2023

I ordered in May 2023. My package still hasn't arrived. I may have already written them 15-20 emails. They have always told me that there are delivery difficulties and will do everything to ensure that my package arrives as soon as possible. In the meantime, they no longer reply to my mail.

21 August 2023
Unprompted review
Rated 1 out of 5 stars

SCAM!!!!! Red alert

This has been going on for 2 years.

Ordered a shirt. Never came, apologised.
Then asked for refund, sent me an email that a refund is coming , never came.
Now after 2 years saying open a dispute with bank as they have technical difficulties with giving refunds.
Bank obviously can’t action as it’s been 2 years (polomano know this)
I am at wits end what to do.
Class action is needed against them.

10 August 2024
Unprompted review

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