Swisspost Reviews 

Every time my Paket gose to 4621 Härkingen Brief-/Paketzentrum my Paket lost or they send it to other place. Swisspost is bad. Hope that it will be other post soon.

I've been living in Switzerland for almost 5 years and I never had a single issue with the Swiss post. Not even once have they failed to deliver a package or loose it. Their customer service works (I called once to ask about tracking status). The website is also clear and I never had an issue sending anything abroad.

After few incidents of vandalism and robbery of my packages I paid for Saturday only delivery. The swids post has done just whatever they want,they deliver my packages outside of the agreed. I haved calked them more than 3 times,they assured that it wont hapoen but again the same occurrs, they are tjus responsible for the loss. Also there is a nearby colkection point but they leave the packages where i reportedly denounced they are stolen!

I am extremely frustrated with the service provided by Swiss Post. It seems that there is always an issue with my packages: they are either lost, delivered to the wrong address, or significantly delayed. This level of service is unacceptable and does not reflect the reliability one expects in Switzerland.
​I strongly urge you to either change your delivery staff or improve your internal processes immediately. By failing to handle packages with care and precision, you are losing loyal customers. If these issues continue, you will drive your customers away to other competitors. Please address these recurring problems before you lose even more business.

Have to agree with one or less stars with this outfit,i thought switzerland was a modern country but swiss post is very very low quality.I shipped from thailand,item arrived in switz,no updates on swiss post site,other tracking shows 10 events only saying its with carrier,nothing else.I sent a box to belgium on the same day,it was deliverd within 10 days with supurb tracking from b post...great service.swiss post should look at them maybe.emailed customer service 3 times no answer....so we wait,box is lost for sure.will never use again.

Postcards sent by Swiss Post from Gran Canaria to UK never received. Posted in Hotel reception as that was were the stamps were purchased and also posted in the main town. Very disappointing, would love a refund of the €10 I spent on the stamps!

And SwissId is yet another Swiss Post service to be used only when in diar need.
I recently ordered an extract from the debt collection register through SwissId, I only realised when I got the document that an upcharge of 12.- was included in the 30.- which I payed for the document.

Lost parcel valued 800 Fr.
RD247960244CH
No compensation.
Post asks for my understanding. 😂😂

Bunch of incompetents and/or thieves.

I have chosen certain delivery days for packages to be delivered, but they do not pay any attention to the chosen days and will deliver on any day. I also instructed in my account where to leave packages (sheltered, away from street view), but they also don't pay attention to that and my packages are often left right in front of my front door within street view and in the hot sun. If I am away for the weekend, it will be left outside in the sun all weekend and the products would be ruined. Very annoying. Poor service.

They sent my parcel that I am waiting to receive to the United States of America instead of the United Kingdom! how is this possible when all the other postal companies I have ever used wont allow you send an item if the full delivery address dosen`t match an address postcode etc! how was this ever allowed to happen? the parcel was last tracked in the USA on the USPS Site in July 25th since then no updates.
The sender reported this issue on the 19th July and Swisspost said they had corrected the issue and said it was being redirected back to me in the correct address in the UK
Now my parcel is lost, plus as I am not the sender I cant contact them for updates as will only deal with the sender who doesnt seem to careless.
The parcels contents where a present for my boys 11th birthday.
Swisspost tracking number EE126085672CH