Your employer was very nice and helpful. He took his time and guided me through all the steps in order to install everything and to make sure that everything works as it should be.
Company replied
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See what reviewers are saying
Everything went smooth and according to plan until Svea solar took over from Sesol. Panels was installed 9th of March 2026 by Sesol as agreed and all equipment delivered awaiting an electrician to co... See more
Company replied
Edit: Adjusted to 3 after resolving issue. Experience with claims department was good, products are good, installers were good.. but they still overpromised and were misleading in sales. Good p... See more
Company replied
Svea Solar takes time to explain the whole idea with solcellspaneler. Even the initial sales person appeared to be trustworthy. It's an obvious advantage to have the whole installation made by Svea So... See more
Company replied
Company details
- Solar Energy Company
- Electric Utility Company
- Energy Supplier
- Green Energy Supplier
- Solar Energy Contractor
- Solar Photovoltaic Power Plant
About Svea Solar Sverige
Written by the company
Om Svea Solar
Svea Solar är en av Europas ledande leverantörer av energilösningar för hushåll. Sedan 2014 har bolaget hjälpt över 50 000 kunder att sänka sina energikostnader med solceller, batterier, värmepumpar och laddboxar – optimerat i en och samma plattform. Svea Solar hjälper hushåll att ta kontroll över sin energiförbrukning – tryggt, smart och hållbart.Vårt erbjudande
Våra solkonsulter hjälper dig skräddarsy en lösning som passar just dina behov. Lokala installatörer och elektriker som är utbildade, certifierade och experter på sitt geografiska område säkerställer kvalitet och säkerhet. Välj mellan att köpa och att leasa till månadskostnad med extra service och garanti.Utöver solceller på tak och mark erbjuder vi batterilagring, luftvärmepump, elavtal med timpris, elbilsladdning och samordning vid takbyte.
Svea Solar finns i flera europeiska länder, bland annat Tyskland och Italien.
Skicka in en intresseanmälan
Contact info
Gustavslundsvägen 151A, 167 51, Stockholm, Sweden
- 010-171 26 40
- kundservice@sveasolar.com
- sveasolar.se
4.2
Great
4K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 96% of negative reviews
Typically replies within 1 week
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Your employer was very nice and…
Your employer was very nice and helpful.
He took his time and guided me through all the steps in order to install everything and to make sure that everything works as it should be.
25 August 2026
Reply from Svea Solar Sverige
Hi Patrick!
Thank you for your feedback, it means a lot to us.
It’s wonderful to hear that you feel satisfied with the contact you’ve had with our colleague.
Warm regards,
Sebrin at Svea Solar
all went well!
18 August 2026
Reply from Svea Solar Sverige
Hi Volker!
Thank you for your feedback, it means a lot to us.
It’s wonderful to hear that you are happy with our service!
Warm regards,
Sebrin at Svea Solar
Helpful
When dealing with Svea Solar workers they are all ways polite, positive and helpful.
28 July 2026
Reply from Svea Solar Sverige
Hi Jake!
Thank you for your review, it means a lot to us. It's great to hear that you are satisfied with the service and support provided by our colleagues.
Warm regards,
The Svea Solar Team
Our contact
Our contact, Jakob, has been extremely helpful, flexible and knowledgeable. Always giving good service
24 July 2026
Reply from Svea Solar Sverige
Hello Bengt!
Thank you for your review, it means a lot to us. It's wonderful to hear that you have had good contact with our colleague and that you have received excellent service and support.
Warm regards,
The Svea Solar Team
Unhappy Sesol customer
Everything went smooth and according to plan until Svea solar took over from Sesol. Panels was installed 9th of March 2026 by Sesol as agreed and all equipment delivered awaiting an electrician to connect.
Then Sesol went bankrupt and everything took for ever, at least months. When finally installation was completed by Svea solar, unskilled workmanship was revealed today, 20th of July, so power company disapproved to connect due to improper installation in the power company's fuse box. So now we are waiting again for correction by Svea solar in the midst of the energy rich high summer. Production has not yet commenced 4 month after panels was mounted on roof. We really want this equipment up and running now!
20 July 2026
Unprompted review
Reply from Svea Solar Sverige
Hello Lars,
Thank you for taking the time to leave a review. This is certainly not the experience we strive to deliver. Our team will take a closer look at your current or previous case and will contact you shortly.
Kind regards,
The Svea Solar Team
Reply from Svea Solar Sverige
Hello Stanley,
Thank you for your review, it means a lot to us. It’s great to hear that the sales representative was able to help with your questions and that you are satisfied with your experience.
Kind regards,
The Svea Solar Team
Taking over customers from Sesol
Taking over customers from Sesol, but not willing to give any help!
13 July 2026
Unprompted review
Reply from Svea Solar Sverige
Hej Lars!
Tack för att du har tagit dig tiden till att lämna ditt omdöme. Det här är självklart inte den upplevelse vi strävar efter. Vi har begärt kompletterande uppgifter från dig för att vi ska kunna hitta dig i våra system. Hör gärna av dig så att vi kan kika på detta igen med berörda kollegor.
Varma hälsningar,
Teamet på Svea Solar
Reply from Svea Solar Sverige
Hello,
Thank you for your review, we truly appreciate it. We are delighted to hear that you received excellent and efficient support from our colleagues.
Warm regards,
The Svea Solar Team
Verry nice and patient worker
Verry nice and patient worker. Sje waited with me on the phone while I dubbelcheked if I had recived the email från her.
Thank you also for the clear explanations!
2 July 2026
Reply from Svea Solar Sverige
Hi Sarbinska!
Thank you for your feedback, it means a lot to us. It’s wonderful to hear that you feel satisfied with the contact you’ve had with our colleague!
Warm regards,
Sebrin at Svea Solar
Reply from Svea Solar Sverige
Hi Laksman!
Thank you for your feedback, it means a lot to us. It’s wonderful to hear that you feel satisfied with the contact you’ve had with our colleagues.
Warm regards,
Sebrin at Svea Solar
good service
18 June 2026
Reply from Svea Solar Sverige
Hi Safarali!
Thank you for your feedback, it means a lot to us. It’s wonderful to hear that you feel satisfied with our service!
Warm regards,
Sebrin at Svea Solar
First it took a very long time between…
First it took a very long time between order and fulfillment . I ordered the sun panels in January and got them installed Maj/June. When I ordered the sun panels I got a loan and offered to pay when I had the loan but you did not want me to pay until after installation. Since I have to pay the whole loan disappeared and you ask for payment in ten days. So I had to get another loan
28 May 2026
Reply from Svea Solar Sverige
Hello Gregory!
Thank you for taking the time to leave your feedback. This is of course not the experience we strive to deliver. Our team will review your case more closely and will contact you shortly.
Warm regards,
The team at Svea Solar
Planning the date of the installation…
Planning the date of the installation in consultation with us. Since we wanted to paint the roof first and were dependend on the weather and availability of the painter.
Finishing details of the installation and clean up of their packaging.
9 June 2026
Reply from Svea Solar Sverige
Hi Anita!
Thank you for your feedback, it means a lot to us.
We hope that you feel satisfied with the contact you’ve had with our colleagues.
Warm regards,
The team at Svea Solar
Terrible customer service
Multiple malfunctions during the years I had the solar panels and it takes FOREVER to get anything done by these people. Their strategy is to try and have radio silence and extremely short call time (8:30 to 11:00?!). About every 20th mail you get a reply, which usually is "we have longer waiting times right now" but since I have had multiple faults I know this has been going on for years. Occassionally you get a friendly answer that gives you hope but then nothing happens anyway... So good luck buying from these guys, maybe your equipment never fails in any way....
5 June 2026
Unprompted review
Reply from Svea Solar Sverige
Hi!
Thank you for taking the time to leave a review, it helps us to become even better.
What you describe is not the experience we want to give our customers. It is absolutely not nice to hear that you feel that you are not getting a response from us.
We have requested additional information so that we can find you in our systems and help you further with this.
Kind regards,
The Svea Solar Team
Professional sales man
1 June 2026
Reply from Svea Solar Sverige
Hello Stefan!
Thank you for your feedback, it means a lot to us. It’s wonderful to hear that you feel satisfied with the contact you’ve had with our colleague.
Warm regards,
The team at Svea Solar
Jonas Ode has been fantastic support…
Jonas Ode has been fantastic support right from first call to the signing of agreements. He has taken time and promptly responded for all my questions!
Highly recommend him for all quotes and questions he is very knowledgeable!
1 June 2026
Reply from Svea Solar Sverige
Hello Praveen!
Thank you for your feedback, we truly appreciate it. It makes us happy to hear that you feel satisfied with the contact you've had with our colleague and that all your questions have been answered.
Warm regards,
The team at Svea Solar
Everyone was very friendly and helpful
Everyone was very friendly and helpful at every stage, provided a lot of information and advice as well as multiple options for the solutions offered
26 May 2026
Reply from Svea Solar Sverige
Hello Daniel!
Thank you for your feedback, we really appreciate it. It makes us happy to hear that you received a positive experience and that all your questions have been answered.
Warm regards,
The team at Svea Solar
Reply from Svea Solar Sverige
Hello Dan!
Thank you for your review, we truly appreciate it. It makes us happy to hear that you are satisfied with our colleagues’ service and handling of the matter.
Warm regards,
The team at Svea Solar
Very good overall experience from sales…
Very good overall experience from sales to installation to up-and-running. Support not as good - but not bad either. Just a bit vague.
24 April 2026
Reply from Svea Solar Sverige
Hello Gary!
Thank you for your review, we truly appreciate it. We’re delighted to hear that you value our processes and feel satisfied. Your feedback is very valuable to us, and we will share it internally as part of our ongoing development work.
Kind regards,
The Svea Solar Team
Misleading marketing, months of unresolved follow-up
I purchased a Svea Solar system expecting a seamlessly integrated smart energy app. Polestar vehicle integration was advertised on their website and app and was a key factor in my decision. Only after purchasing did I discover it is not supported.
This is not a technical limitation, Svea Solar has simply chosen not to request Beta API access from their own integration partner, Enode. It is entirely within their control.
After months of chasing, customer service repeatedly promised to escalate to the Product team. Nothing ever came of it. Their final response was to incorrectly direct me to my battery supplier, who has no involvement in this issue, and close the case on a factual error.
If you are considering Svea Solar, verify that any advertised features actually work before purchasing and be prepared for a customer service team that is slow to respond, fails to escalate internally, and ultimately leaves issues unresolved.
Edit: Info provided to Svea Solar as requested by their commend below. Will update if this leads anywhere.
20 May 2026
Unprompted review
Reply from Svea Solar Sverige
Hello!
Thank you for taking the time to leave your review. This is, of course, not the experience we strive to provide. We have requested additional information from you so that we can locate you in our systems. Please feel free to get in touch so we can review this again together with the colleagues involved.
Kind regards,
The Svea Solar Team
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