Super.com Reviews 

63,112
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 18,772 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently share that finding affordable rates is extremely easy, and they appreciate the smooth reservation process that lets them secure wonderful hotel deals without any unexpected surprises. Many consumers note that the platform is very intuitive to use, making last-minute travel planning completely seamless and stress-free. Some reviewers were not happy with customer support, mentioning difficulties getting timely responses when trying to resolve issues. A few other people also felt that certain website navigation features and the multi-step verification process created unnecessary complications during their booking journey.

What people talk about most

Price

Customers had positive experiences with price, often noting that rates were the best they could find and... See more

Booking process

Consumers find booking process to be ambiguous, with highly mixed experiences reported. While many reviewers... See more

User experience

Users describe positive interactions with user experience, highlighting how efficient, fast, and intuitive... See more

Website

Reviewers express ambiguous feedback about website experiences, balancing praise for its intuitive and simple... See more

Service

Clients share ambiguous opinions on service. While some reviewers praise the smooth online booking and great... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Booking through Super was a pleasant surprise. Their pricing was the best, the process was smooth and pleasant, and it all went without a hitch. I would have liked a reminder email before the trip wi... See more

Company replied

Rated 4 out of 5 stars

Never having heard of or used Super.com before I was a little skeptical, however, everything went smoothly and I saved a few bucks in the process.

Rated 4 out of 5 stars

Booking was easy and great , just the room that wasn't good, the bed were small for a familly of four and the room had a weird smell , we were able to get another room but still we could still smell s... See more

Company replied

Rated 4 out of 5 stars

Prices are great and booking was accurate. Website needs some work. After clicking on the hotel I wanted on Maps, the hotel didn't automatically come up but a list of others in the area so I had to go... See more

Company replied


Company details

  1. Hotel
  2. Alternative Financial Service
  3. e-Commerce Service

Written by the company

Super.com is the all-in-one app that puts more money in your pocket! Save big on hotels, earn cash back on purchases, boost your credit score, access a cash advance, and even earn money playing games. Super+ members unlock even greater savings and earnings. Visit super.com and make every day Super!


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

63K reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.3

All reviews

(63,112)

18,981 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

Don't rely

In the beginning, It was amazing and fast l, but then they got us with the hook, line, and sinker. We would get our cash back in 3 days and we could earn rewards. Now, it takes a month to get it and they charge about the same as if we weren't a member and some of us depend on that specific price. I have 117 bucks I can't touch on my partners account and could really use, but i can't... I'm upset. I took a screenshot of both as a member and non member. From different phones in the same location. .. it's great if you don't need money but just a little extra cash, but not great for survival.

31 July 2026
Unprompted review
Rated 5 out of 5 stars

The best price via Trivago

The best price via Trivago. That's all I know so far. Check in with me in November and I'll let you know how it went. The hotel is good. I've stayed there before. All should be OK. The website seems to be fine. 1st time to use it.

6 September 2026
Unprompted review
Rated 4 out of 5 stars

Good room choice

I was able to choose the room that best suited my needs. One thing that would have made the experience easier would be a filter such as 'includes free breakfast'. That way i could restrict the options which included this as that was the deal i wanted.

6 September 2026
Rated 5 out of 5 stars

Easy and at a great price.

The process of booking was simple. When I arrived at the hotel, the check in process was efficient and was super quick. The room was ready early and was fabulous. Check out was automated. The staff at the hotel were all very friendly and had any information I needed. The price was excellent!

3 September 2026
Rated 3 out of 5 stars

I found the web page difficult to…

I found the web page difficult to follow. It was too busy -wasn't sure if I had finished eveerything or was only partly done. Fortunately the booking went through and I got a good price on my room at a nice hotel.

3 September 2026

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