Reported to Solar Accreditation Australia (SAA)
Reported to Solar Accreditation Australia after an electrician on the roof reported in writing ‘a large amount of the DC cables from the Solar system are loose and in contact with the roof sheets, this against regulation as they can make the roof sheets live and pose a serious risk to life’. A quote to make the roof etc safe is $1,760 requiring most, if not all, panels to be lifted. Prior to writing this review I made numerous attempts to discuss this in a professionally way with Dhyani Modi of Suntek Energy and asked to discuss the issue with the company director Dhara Modi which was ignored. Basically, nothing has been done after more than one month – shocking, considering the electrical report. If I have to go ahead with the quote, then I will need to pursue compensation through QCAT – I don’t understand why reasonable discussion can’t occur. My advice would be – keep well away from this company, whether a customer, contractor or supplier (or get payments up front). There are reputable, professional and trustworthy businesses so why take the risk. If this post is still online, then Suntek Energy has still not rectified the issue. If you are still considering engaging this business and you are able to contact me through this review mechanism, I can provide well documented photos and proof. I can remember ever posting a negative review so please advise if anything here is not allowed.