SUNTEK ENERGY Reviews 

15
TrustScore 2.5 out of 5

2.4

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2.4

Poor

TrustScore 2.5 out of 5

15 reviews

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2.4

All reviews

(15)

1 review in the last 12 months

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Rated 1 out of 5 stars

Reported to Solar Accreditation Australia (SAA)

Reported to Solar Accreditation Australia after an electrician on the roof reported in writing ‘a large amount of the DC cables from the Solar system are loose and in contact with the roof sheets, this against regulation as they can make the roof sheets live and pose a serious risk to life’. A quote to make the roof etc safe is $1,760 requiring most, if not all, panels to be lifted. Prior to writing this review I made numerous attempts to discuss this in a professionally way with Dhyani Modi of Suntek Energy and asked to discuss the issue with the company director Dhara Modi which was ignored. Basically, nothing has been done after more than one month – shocking, considering the electrical report. If I have to go ahead with the quote, then I will need to pursue compensation through QCAT – I don’t understand why reasonable discussion can’t occur. My advice would be – keep well away from this company, whether a customer, contractor or supplier (or get payments up front). There are reputable, professional and trustworthy businesses so why take the risk. If this post is still online, then Suntek Energy has still not rectified the issue. If you are still considering engaging this business and you are able to contact me through this review mechanism, I can provide well documented photos and proof. I can remember ever posting a negative review so please advise if anything here is not allowed.

13 December 2024
Unprompted review
Rated 1 out of 5 stars

2 Year Later - Solar still not Working

I had 13kw solar panels installed in May 2022 in Durack Brisbane. To date just over 2 years later the paperwork with Energex has not been completed by the consultant. To date I have not had any credit feeding back from the solar. To date it is still not working and nobody seems interested in rectifying this problem especially not the consultant. SUNTEK ENERGY - what happens now. Your consultant took my money in a hurry and left me in the lurch for 2 years blaming Energex? This is an urgent matter, appreciate if somebody could call me back and sort this out! 0408 887 641

15 September 2024
Unprompted review
Rated 5 out of 5 stars

Wonderful customer service and…

Wonderful customer service and excellent and professional attitude and advice.
Many thanks and hardly recommended!

23 April 2022
Unprompted review
SUNTEK ENERGY logo

Reply from SUNTEK ENERGY

Thank you for the wonderful review, glad to hear that you are very happy Gina! Enjoy the savings coming your way!

Rated 5 out of 5 stars

Excellent service

Excellent service overall - took time and careful attention to picking the correct system and walking through the complexities of the process

14 December 2021
Unprompted review
SUNTEK ENERGY logo

Reply from SUNTEK ENERGY

Thank you Patrick! enjoy the savings coming your way!

Rated 5 out of 5 stars

excelent service

excelent service , instalation and price .
Dhyani very competent and timeley advice .
highly recomended provider

10 November 2021
Unprompted review
Rated 4 out of 5 stars

Dhyani and Richard

Dhyani and Richard, installed a 10kw system in Toowoomba regional council area. The install was professional neat and tidy. Christmas and New Year caused delays in final commissioning of the system. I am very happy to recommend Suntek and WFM Connections.

9 March 2021
Unprompted review
Rated 5 out of 5 stars

Dhyani was super knowledgeable and very…

Dhyani was super knowledgeable and very accommodating to my lack of solar knowledge. The whole process was very quick and efficient, I had a 6.6kw system designed and installed within 2 weeks. I couldn't recommend using Suntek more!

18 September 2020
Unprompted review
Rated 5 out of 5 stars

Recently we got Solar panel system…

Recently we got Solar panel system installed . Dhayni from Suntek Energy helped us to choose right system suitable for our condition with her honest professional suggestions and followed to smooth installation of the system. With my experience I can strongly recommend Suntek Energy for solar system solutions. Suntek Energy people are very reliable and professional in their services. Dhyani know very well what she is doing , she have in-depth knowledge about solar systems .Thank you Suntek Energy for your services

8 September 2020
Unprompted review
Rated 5 out of 5 stars

Suntek Energy is highly organised and very professional

Suntek Energy is highly organised and very professional.

I was referred by a friend who owns a business and recently had solar panels installed. He highly recommended Suntek Energy.

The consultant, Dhyani, took the time and care to offer us comprehensive tailored advice. She is remarkably knowledgeable and a friendly person; she went above and beyond with all her advice, support and time. She had our best interest at heart. The installers were profoundly professional, courteous and did an excellent job.

Dhyani was very helpful before, during, and after installation.

If you're looking at getting solar, I highly recommend this company. Thank you Suntek Energy for providing outstanding company service!

2 September 2020
Unprompted review
Rated 5 out of 5 stars

I am a very happy customer

‘Suntek Energy’ recently installed 20 solar panels, totalling 6.6 Kilowatt and a 5.0-Kilowatt inverter on my home.
I am very happy with the installation and the prompt and courteous service and attention provided by Suntek Energy personnel and their installation team; and especially to their consultant, Dhyani Modi. It was her who influenced my decision to engage Suntek rather than the other solar power installation companies I had spoken to.
She was extremely helpful throughout and was able to answer all my questions and doubts about solar power.
She continues to make herself available if I need any additional information.
I would recommend Suntek Energy to friends and neighbours without hesitation, and in fact, have already done so.

Regards,
Bill Chadwick

12 March 2020
Unprompted review
Rated 4 out of 5 stars

Thank you for all your very good…

Thank you for all your very good explanations of Solar Power possibilities and products, to Scott and I.
You were very clear and took time to explain things clearly.

The installers Johannes were very polite and efficient too.

Once again thank you Dhyani for your time and effort.

24 February 2020
Unprompted review
SUNTEK ENERGY logo

Reply from SUNTEK ENERGY

Thank you for taking time to write a review, our team will be very happy to read your feedback
Thank you again Suntek Energy

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