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1.5

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TrustScore 1.5 out of 5

35 reviews

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1.5

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(35)

17 reviews in the last 12 months

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Rated 1 out of 5 stars

Very poor product

Very poor product
Very poor product. Certainly not worth the exorbitant price of £3k. Noise cancelling does not work so surrounding noises drowns out conversation, which was the prime purpose of buying this Silk C&G 71X. I have emailed the company to see if a recalibration can be applied but no response. Diabolical service all round. I suggest avoiding this organisation at all cost and find another.

3 April 2025
Unprompted review
Rated 1 out of 5 stars

Signia AX Charge & Go catastrophy

Je porte des Signia AX Charge&Go depuis plus d'un an. Le produit à plus de 3500€ est une catastrophe! Rien ne fonctionne correctement:
- La connexion bluethooth est totallement instable et si vous mettez le téléphone dans la poche la connexion d'au moins une oreille est perdue
- Le son en mode musique / podcast est une blague. Même une oreillette chinoise à 5 euros offre un meilleurs son !
- Il faut redémarrer le chargeur (qui fait la taille de 3 paquets de cigarettes) toutes les semaines sinon il bug
- Les aides doivent être redémarées plusieurs fois par jour
- L'app contient plus de bugs qu'un Windows Vista de la belle époque
- Dans la journée Il faut souvent retirer les aides pour les laisser "respirer" en ouvrant le petit capuchon car sinon elles ne fonctionnent plus
Bref pour un produit à 3500 euros c'est tout simplement honteux.

I have been using Signia AX Charge&Go for over a year. This product, which costs over €3500, is a disaster! Nothing works correctly:

The Bluetooth connection is completely unstable, and if you put the phone in your pocket, the connection to at least one ear is lost.
The sound quality in music/podcast mode is a joke. Even a 5-euro Chinese earbud offers better sound!
The charger (which is the size of three packs of cigarettes) needs to be restarted every week; otherwise, it bugs out.
The hearing aids need to be restarted several times a day.
The app contains more bugs than Windows Vista in its heyday.
During the day, you often have to remove the hearing aids to let them "breathe" by opening the little cap, otherwise, they stop working.
In short, for a product that costs €3500, it's simply shameful.

11 July 2024
Unprompted review
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