Airzuma Reviews 

137
TrustScore 1 out of 5

1.2

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1.2

Bad

TrustScore 1 out of 5

137 reviews

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1.2

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(137)

133 reviews in the last 12 months

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Rated 1 out of 5 stars

Borderline fraud

It would appear that this company is boderline fraud. I visited the website and placed an order for 2 devices. I received an email shortly after stating that my order is incomplete. So, I followed the link. By following the link I was automatically charged for another two devices. I immediately sent an email requesting that the second 'order' was cancelled and included the PayPal transaction numbers. I received an email confirming my original order for two devices had been received, but not a second confirmation for another order. I was then told that everything was bundled into a single order! I was told that the orders could not be cancelled as the orders had already been shipped. According to the 'track order' link nothing has been shipped. So, they are just sitting on the money. They claim the orders cannot be cancelled because the orders have been shipped - this is a blatant lie. Customers must pay returns themselves! Also, you are automatically charged for 'extended warranty'. Presumably a box is pre-checked and the customer must uncheck the box. An absolute con. DO NOT buy from this company. Update 10.07.2026. All emails remain unanswered. No shipment. Keep away from this company. I was able to reclaim the bulk of my money via PayPal. Thanks PayPal. Update 16.07.2026. I now receive an email from 'customer support' written in German.

1 July 2026
Unprompted review
Rated 1 out of 5 stars

Betrug firma

Betrug firma
Hey there,

Thank you for contacting us. We have received your request and will get back to you as soon as we can! Due to a great number of incoming requests replies might be delayed, but rest assured, that we're working on your request :)

Kind regards,
Customer Support Team

23 June 2026
Unprompted review
Show reviews in all languages. (137 reviews)

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