This company are scammers and should be shut down!! My daughter returned a T-shirt following their exact requirements for a full refund to the original payment method (her debit card). For an unexpla... See more
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Avoid this brand at all costs! They have refused to pay my hard-earned affiliate commissions despite meeting all the requirements. I have reached out to their support team multiple times, but they c... See more
Company replied
the products are amazing; high quality, look amazing and fit wonderfully. the shipping time is my only complains, and also the fact that all of the info is in french even when i order from the uk. the... See more
Company replied
If I could give this company 0 stars I would. They are complete scammers do not buy from them. I purchased 2 hoodies. I have never seen poorer quality from something in my life, do not trust the... See more
Company details
Written by the company
SHINE DAILY. OWN GLORY.
Contact info
60 Rue François 1er, 75008, Paris, France
- hello@shineandglory.com
- shineandglory.com
1.6
Bad
238 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 82% of negative reviews
Typically replies within 2 weeks
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If I could give this company 0 stars I…
If I could give this company 0 stars I would.
They are complete scammers do not buy from them.
I purchased 2 hoodies. I have never seen poorer quality from something in my life, do not trust the images they show you online. What came versus what was shown was completely different.
The quality was so bad I would never put it on my body and it was so poorly made I decided to return it.
After many failed attempts to reach customer service they finally replied with a link to their return portal. It was a broken link. Again after back and forth they gave me a link that worked. Once submitting the return it gives you instructions where to pay to send these good. After being scammed you must PAY to return this to get a refund. I fought it with an unresponsive customer service team and ultimately decided to just pay in order to get my refund.
Shortly after I received an email saying they received my return and have now given me a store credit. Under no circumstances was this ever communicated to me or outlined to me. I would have NEVER purchased from a site that didn't even offer refunds for unworn goods I paid to return. I would never spend a dollar on this site and they know that. Essentially they are scamming customers and then using this "store credit" to steal the money from customers who would never wish to purchase from their awful company again. DO NOT BUY ANYTHING!!
25 May 2026
Unprompted review
I GIVE THESE SCAMMERS 0 STARS - AVOID THESE THIEVES!
This company are scammers and should be shut down!!
My daughter returned a T-shirt following their exact requirements for a full refund to the original payment method (her debit card). For an unexplained reason they refunded her with a store credit. Despite several messages/emails from my daughter and myself, they've either fobbed us off or totally ignored us. This is obviously a tactic of theirs so that people will eventually get fed up chasing a proper refund. What makes matters worse is the store credit didn’t cover anything on their website, and now the code isn’t even even recognised so she can’t use it even if she wanted to! They have neither provided any goods or given a refund to her original payment method, therefore they have stolen my daughter‘s money!!! AVOID AVOID AVOID THESE THIEVES.
10 April 2026
Unprompted review
Scam not refunding
I’d give it zero stars if I could.
I ordered multiple shirts online and the quality was terrible, not even resembling the pictures. I returned the items as instructed two months ago but haven’t received a refund yet. I even send them a email two weeks ago, to which they didn’t respond.
Avoid this scam shop.
12 July 2026
Unprompted review
Product never arrived, horrible customer service
I ordered a shirt, which never arrived, because of difficulties with delivery. I wanted a refund instead of shipping again. Never got the refund . I wrote 4 times to customer support and the third time they said I should send the shirt back. The shirt I never got haha. It’s been 4 months without my money. Don’t order there it’s dropshipping anyways.
12 July 2026
Unprompted review
I would give 0 stars if it was an…
I would give 0 stars if it was an option.
I waited for my order placed in March for ages. One never arrived. They said they issued a refund but no money was refunded. I returned the other item I received after a few weeks of order. Absolutely horrible quality and not worth the actual price. Never received a refund and I’m expected to pay a full price. Im still contacting them requesting full refund. I’m writing to Consumer Rights org. This business should be closed.
6 July 2026
Unprompted review
I order some "washed sneakers" I paid…
I order some "washed sneakers" I paid extra for a express shipping and I never received any tracking info despite me sending them multiple messages asking for it, and of course I never received the sneakers either, I will be calling my bank to report this transaction as a fraud as I never received the merchandise.
1 June 2026
Unprompted review
Reply from SHINEANDGLORY
Hi,
We have read your review and are sincerely sorry for this delivery issue and the lack of tracking information.
In order for us to immediately locate your order and find a quick solution to this problem, we invite you to reach out to us again directly on our web chat.
Best regards,
Shine&Glory
Absolute scam affiliate
Avoid this brand at all costs! They have refused to pay my hard-earned affiliate commissions despite meeting all the requirements. I have reached out to their support team multiple times, but they completely ignore my messages. They even read my texts and leave them on "seen" without any explanation.
This is an unprofessional and untrustworthy company. Save your time, your traffic, and your money. Do not promote them! 1/10 - Absolute scam.
25 June 2026
Unprompted review
Reply from SHINEANDGLORY
Hi,
We are reviewing your comment with great attention and are sincerely sorry to hear about your dissatisfaction regarding the tracking of your affiliate commissions.
Our company applies strict and transparent procedures for the calculation and validation of our partners' commissions. As soon as all the requirements of our program are fully met, payments are processed automatically by our system.
Due to a very high volume of requests at the moment, our teams are doing their absolute best to handle every file, and we sincerely regret this delay in communication. We invite you to contact us again directly on our web chat so we can immediately look into your partner account and resolve this situation.
Best regards,
Shine&Glory
Waiting over a month now
Waiting over a month now. Asked for a refund, still not happening and customer service are not responding.
11 June 2026
Unprompted review
Reply from SHINEANDGLORY
Hi,
We have read your review and sincerely regret this extended waiting period as well as the lack of response to your messages. We completely understand your frustration regarding this month-long delay.
Please be assured that we want every situation to be resolved quickly and fairly. In order to unblock your file immediately, check the status of your request, and finalize your refund, we invite you to reach out to us directly on our online chat. Our teams will do what is necessary to settle this matter without further delay.
Best regards,
Shine&Glory
Product never turned up
After three months of being fobbed off that the parcel was going to arrive, I gave up and requested a refund from paypal who issued it immediately.
2 March 2026
Unprompted review
Reply from SHINEANDGLORY
Hi,
I am sincerely sorry to hear that you experienced such extensive delivery delays and that you did not receive the necessary support from us during this wait. This is absolutely not the experience we want to provide to our customers.
I completely understand your frustration at having to turn to PayPal to get your refund after a three-month wait. You made the right move to secure your situation, and I am glad to know that your refund was successfully processed this way.
Please be assured that we take your feedback very seriously to fix the issues related to our parcel tracking and communication.
Best regards,
Shine&Glory
This store is a blatant scam.
First of all, I got no updates on my package until it showed up two weeks after it was supposed to. It immediately felt too light and was too small compared to other hoodies I own. I opened it to find a hoodie that was extremely thin and looked nothing like what it was advertised as. The quality was horrible and did not fit at all. I instantly requested a return and chose that I'd like my money returned to my card. I sent the package back, and spent $10 on shipping it to them. My return took weeks to process, and when I tried to talk to the AI assistant on the website, it would request a 6-digit code from my email, which it never sent. I would tell it this, then it would shut down, and I'd have to wait for a team member to help. My return was finally processed, and despite the fact that I chose to have it returned to my card, it was given in the form of store credit. If your system can only give it in gift cards, which is bullshit, let people have the money sent from the gift card to their credit card. This place is a horrible, blatant scam that makes money off of stealing designs from other stores and taking advantage of the fact that not many people do research on websites before purchasing. They take your money and give you a gift card, which they know you won't use because you were unsatisfied with the product you got.
5 April 2026
Unprompted review
Reply from SHINEANDGLORY
Hi,
We completely understand your anger and deep frustration regarding the quality received, the shipping fees you had to pay, and the technical issue with the e-mail validation code. Receiving store credit when you explicitly requested a refund to your card is completely unacceptable, and we are sincerely sorry for this experience.
Please be assured that our system does allow refunds to be credited back to your payment card, and this is not a permanent restriction. Due to a very high volume of messages, our email response times are currently longer than usual, and it often happens that our emails (including the 6-digit verification code) slip into spam folders. We highly recommend checking your junk mail folder.
To correct this mistake immediately and transfer the amount of this store credit directly back to your credit card, we invite you to connect to the live chat on our website. Once online, please ask to be connected with a team member from our specialized services. They are available to take over your case and process your refund as quickly as possible.
Thank you for your patience and understanding.
Best regards,
The Shine&Glory Team
The item isn't how it's displayed on…
The item isn't how it's displayed on the website. There customer service is really bad. I returned the item and still didn't get a refund so now they have the item and my money. Its soo frustrating.DON'T BUY.
19 March 2026
Unprompted review
Reply from SHINEANDGLORY
Hi,
We completely understand your frustration and anger regarding this situation. Noticing a difference from what was shown on the website and feeling like we are holding both your item and your money is a very unpleasant experience, and we sincerely apologize. For us, the customer is king, and your satisfaction remains our top priority.
Please be assured that we reply to all of our emails. However, due to a very high volume of messages to process, our response times are currently longer than usual. Additionally, our emails sometimes slip into spam folders, so we highly recommend checking your junk mail folder.
To unlock your case immediately, we invite you to connect directly to the live chat on our website. Our specialized services are available there to verify the receipt of your return and proceed with the validation of your refund as quickly as possible.
Thank you for your patience and understanding.
Best regards,
The Shine&Glory Team
Absolutely horrible company
Absolutely horrible company, they said two weeks shipping, I'm in Ontario and it has been 40 days since I ordered, still no tracking, no item shipped, customer service told me recently, after numerous attempts to get my tracking info for the item, that it is sold out and all they offered was to refund me in "store credit" even though it says on they're website that they offer refunds directly back to card if it's within 90 days of purchase, furthermore the item that i want, doesn't even say it's sold out on their website. Complete scam , going to report this company to the BBB.
11 March 2026
Unprompted review
Reply from SHINEANDGLORY
Hi,
We completely understand your anger and deep frustration regarding this situation. Waiting 40 days for your package in Ontario, being told the item is sold out while it still appears available on our website, and receiving store credit instead of a refund to your card is an entirely unacceptable experience. We sincerely apologize. For us, the customer is king, and you are completely right to expect our commitments to be honored.
Please be assured that we reply to all of our emails. However, due to a very high volume of messages to process, our response times are currently longer than usual. Additionally, our emails sometimes slip into spam folders, so we highly recommend checking your junk mail folder.
We want to reassure you: our policy absolutely allows for direct refunds back to your payment card, and the store credit issue is by no means permanent. To correct this mistake immediately, process the refund to your card, and clarify what happened with the stock of your item, we invite you to connect directly to the live chat on our website. Our specialized services are available there to take over your case and resolve everything as quickly as possible.
Thank you for your patience despite these inconveniences.
Best regards,
The Shine&Glory Team
Ordered
Ordered, no confirmation, Money was taken anyway, chargeback in process, no Communication from Site Support. I‘d give 0 Stars if possible
27 April 2026
Unprompted review
Reply from SHINEANDGLORY
Hi,
We are sincerely sorry for this lack of communication and for the missing confirmation of your order. This is definitely not the experience we want to provide to our customers.
We would like to settle this situation immediately. Could you please reach out to us directly via the chat or the contact form on our website? This will allow us to identify your file and provide a quick solution.
Looking forward to hearing from you, have a great day.
Shine&Glory
Horrible quality
I had high hopes for the 'Fatal' T-shirt, but it was a total letdown. Despite being quite expensive, the quality is subpar and looks nothing like the promotional images. To make matters worse, the material is falsely advertised; the site claims it's 100% cotton, but the label says 90% polyester and 10% spandex.
I’ve honestly seen better quality from budget sites like Temu. Between the two-week shipping delay and the 'cheap' feel of the fabric, this was a complete waste of money.
23 April 2026
Unprompted review
Reply from SHINEANDGLORY
Hi,
Thank you for sharing your feedback, and please accept our sincerest apologies for your disappointment. We place great importance on the accuracy of product information and the quality of our items, and we regret that the T-shirt you received did not meet your expectations.
Your comments regarding the fabric composition and delivery delays have been forwarded to our logistics team for review
Have a great day,
Shine&Glory
Appalling customer service!
Appalling customer service!! Would not recommend this company, the item was not as pictured. After following all of their instructions and sending the item back the only contact I can make now is through the AI assistant which is useless.
I have lost £100 and have nothing to show and no way to speak to a real person to resolve this even though my refund was approved.
I just kept getting told to wait which now I see is clearly a delay tactic until you are out of the refund window.
27 January 2026
Unprompted review
Reply from SHINEANDGLORY
Hi,
Please accept our sincerest apologies for this experience and for the frustration caused. We completely understand your concern regarding your refund, and we want to assure you that this is by no means a delay tactic.
Once a refund is approved, it is processed on our end, but interbank delays can sometimes slow down the appearance of funds in your account. We remain at your full disposal on our website to personally check the status of your file and ensure the situation is resolved immediately.
Have a great day,
Shine&Glory
Quality 
I expected so much more. The quality honestly looks nothing like the pic..
9 April 2026
Unprompted review
Reply from SHINEANDGLORY
Hi,
thank you for taking the time to share your feedback. We are sincerely sorry to hear that the quality of the product does not meet your expectations or the photos shown. Our customers' satisfaction is our priority, and we take your comments very seriously to improve our standards. Please feel free to contact us directly so we can find a solution together.
Shine&Glory
Don’t bother
Have been waiting for 2 weeks since placing the order for it to be sent, even though I had paid for express shipping. Customer support is just an automated email about them experiencing high volume of orders. Do not purchase from Shine and Glory!
26 March 2026
Unprompted review
Reply from SHINEANDGLORY
Hi, thank you for your feedback, and please accept our sincerest apologies for this delay. We have indeed been experiencing higher order volumes lately, which has affected our shipping times. Rest assured that we are doing everything necessary to resolve this. We invite you to join us on our live chat right now so we can talk together and find an immediate solution for you.
Shine&Glory
don’t shop here
don’t shop here. biggest scam, items were far from what was described and i paid for premium delivery and my item was still shipped with standard. not worth it
6 January 2026
Unprompted review
Reply from SHINEANDGLORY
Hi, thank you for sharing your experience, and we sincerely apologize that your order did not meet your expectations. We are sorry for the error regarding the premium delivery and for the discrepancy in the item description. This is certainly not the experience we want to provide. We invite you to join us on our live chat so we can take the necessary steps and resolve this situation together immediately.
Shine&Glory
Scam
I ordered a shirt at the end of February. I emailed them a couple times and they never responded. Horrible customer service. Do not buy from here. I want my money back.
1 April 2026
Unprompted review
Reply from SHINEANDGLORY
Hi, please accept our apologies for the lack of communication and the delay regarding your order from late February. We understand your frustration. Rest assured that our customer service team is doing its best to address every concern and resolve our customers' issues. We invite you to visit our website to speak with us directly via chat so we can take the necessary steps for your case.
Shine&Glory
Disappointing
Very late to arrive to the house. NO information on how they were being sent, who the courrier was, how to find out status. They arrived and looked nothing like was expected. Quality was not the same.
29 March 2026
Unprompted review
Reply from SHINEANDGLORY
Hi,
Please accept my sincerest apologies for this experience, which does not reflect our standards. I completely understand your disappointment regarding the lack of clarity on tracking and the quality of the items received.
To resolve this situation immediately and find a solution that works for you (refund or a commercial gesture), I invite you to contact us directly via the live chat on our website.
A real person from our team will prioritize your case to resolve the situation without delay. We truly want to regain your trust.
Shine&Glory
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