Scooter Hut Reviews 

Thank you massimo for the wondeeful service despite how busy ut was you where amaxing

Great service, fast and reliable. Tried so long to get the part I needed, contacted Dani and its sorted parts on its way. Can’t wait!

I cant thank Dani enough for chasing up my order.Dani eas very easy to deal with and couldn't be more helpful. Thanks Dani.

Massimo and team have been amazing with their care and explanation of their products. We felt so understood.

Great place, knowledgeable staff, at the time of buying scooter it was full of customers but they still managed to help us out and test ride the scooter that we were after and made purchase. Highly recommended.

Scooter hut were great to deal with interstate. They were quick to respond and also give honest reviews and opinions. Dani helped me a lot

I just want to say a big thank you to Massimo and the Fairfield team for the amazing service given and all the care taken

I'm very happy with my recent purchase of the Pure Escape+ scooter. I initially wanted the black colour, but it was oversold. Thanks to Dani's excellent communication, I was quickly sorted with a yellow one which is ok for me.

The scooter arrived in just a few days, well ahead of the 5-7 business days quoted. I'm impressed by the speedy delivery and great customer service.

Great job!
Hendra Wijaya - WA

Always good communication Balcatta friendly staff ,5 stars they go out of there way to keep in touch thanks Balcatta scooter hut

Print responses to emails though it would have been better to talk in person.

They couldn't help me with what I was after but made the effort to respond and recommend some other businesses that could potentially fix the issue.

The team at Balcatta were really helpful! Needed some assistance with a puncture and nothing was too difficult. Thanks again.

There's a wealth of conflicting information online about the booming industry of electric scooters. Massimo at the Fairfield store in Melbourne, Victoria, was a friendly character who cleared up all my confusion, was patient with my array of questions, and enabled me to walk away with an awesome purchase and better knowledge. I'm now enjoying my scooter for both work trips and joy rides. Additionally, I had some issues with my scooter which were promptly sorted by Massimo and his team. I'm surprised by the negative reviews here - they don't match the vibe and service I received. Thank you again, Massimo.

I recently purchased a Segway GT3 Pro from Scooter Hut and was impressed from start to finish. The scooter arrived very quickly, and when I had a few questions I wasn’t entirely sure about, the team responded promptly and professionally. They provided clear, honest advice and even shared helpful tips for ongoing maintenance and upkeep. Excellent customer service and support — I would highly recommend Scooter Hut to anyone looking to purchase an e-scooter. Thank you!

Had Dani help me with a freight issue. I emailed about the problem I was having and I was contacted within 5 minutes by Dani. She got onto helping me solve the issue and had it all solved within a day! She constantly kept me updated with emails as she received the information. If I could give Dani and the team at scooter hut a 10 star rating I would!

Great after sale follow up product support. Friendly service and knowledgeable people, highly recommend.

Don't listen to old reviews,

this company is now owned by flux motion pty Ltd a supiror leading e scooter retailer/manufacturer, there customer support is brilliant and fast dani is a saint, I recived my purchase a wolf warrior x in perfect condition, any problems I had that were made by my self were quickly fixed by dani I recommend scooter hut

i have nothing but great things to say the guys at the Fairfield Store were Awsome, Massimo helped me beyond expectations.

I would sincerely like to thank the entire Scooter hut Team in Balcatta for their outstanding customer service and proffessionalism in replacing a battery for my Wolf King GT. Nice work Dani/Ryan/Aaron/Riley and Sarah. The battery was losing charge and had expired under the previous Scooter hut owners warranty. Without a long story they worked with me and to achieve a great outcome and I am back on the road again.
Gary

I spoke with Dani and she was very knowledgeable, helpful and went above and beyond to assist me with my query.
Dylan was able to fix my son's scooter and was very reasonably priced.
Definitely recommend scooter hut.