Schoolbooks.ie Reviews 

813
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 303 reviews, reviewers overwhelmingly had a great experience with this company. Customers find the online platform extremely easy to navigate and appreciate the wide selection of available school supplies. People consistently praise the competitive prices, helpful staff, and remarkably fast delivery times that bring orders right to their doors. Though some customers experienced delayed deliveries, receiving their essential packages well after the school term had already begun. A few other people also felt frustrated when trying to contact support regarding missing items without getting any replies. Consumers mentioned waiting weeks for missing books to arrive while experiencing difficulties reaching out through customer service channels.

What people talk about most

Delivery service

Customers had positive experiences with delivery service, frequently highlighting the exceptional speed and... See more

Order

Clients share positive opinions on order, highlighting how easy and efficient the ordering and payment... See more

Product

Consumers find product quality to be exceptional, highlighting high-quality goods, great items, and items... See more

Service

Reviewers highlight positive aspects of service, consistently praising the speed, efficiency, and... See more

Website

Customers consistently note positive experiences with website, describing the platform as clear,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I think this was the fastest delivery I’ve ever experienced in Ireland! 😊 I ordered school supplies for my son, and everything arrived incredibly quickly. I’d like to sincerely thank the Schoolb... See more

Rated 5 out of 5 stars

Excellent service. They had most of the books available immediately (2 were available the following day after I purchased! Wish I’d waited the 24 hours because I ordered those 2 books from a website... See more

Rated 5 out of 5 stars

The choice and availability thaylt schoolbooks.ie had on their website was amazing. Easy to find all that was on my school stationary and super quick delivery. For sure ill will be a returning custome... See more

Rated 5 out of 5 stars

So easy to find the book on their website and it is smooth ordering system. Always kept updated on the order and its delivery estimate. Never had a delay in delivery. I have been ordering with them... See more


Company details

  1. Book Store
  2. Childrens Book Store
  3. School Supply Store

Written by the company

Schoolbooks.ie is Ireland's Favourite School Book Store


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

813 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.7

All reviews

(813)

265 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fantastic Service and Lightning-Fast Delivery!

I think this was the fastest delivery I’ve ever experienced in Ireland! 😊

I ordered school supplies for my son, and everything arrived incredibly quickly. I’d like to sincerely thank the Schoolbooks.ie team for their excellent service and help.

Really impressed with the speed, service, and overall experience. Highly recommended! ⭐⭐⭐⭐⭐

3 September 2026
Unprompted review
Rated 5 out of 5 stars

A very easy to use site with a easy to…

A very easy to use site with a easy to choose from list, just type what you are looking for and what they have is displayed.

Ordering and payment is very easy and efficient.

Delivery is very quick through on post as a small order.

3 September 2026
Unprompted review
Rated 1 out of 5 stars

Schoolbooks.ie customer service didn’t return from vacation

Schoolbooks.ie is a great example of a bespoke online retailer using efficient automated ordering and delivery and tools to the point that humans are out of the loop so when it goes wrong don’t expect any response from the customer service. If you make a mistake and order the wrong thing, the wrong quantity or ship to the wrong delivery address don’t expect to be able to correct anything by contacting customer service. Emails are not answered promptly, WhatsApp appears to be nothing more than a sympathetic, apologetic bot and the phone rings until even the computer gets fed up, tells you they are really busy and hangs up on you.

Their catch-all customer service solution is, “use the refund and return” option.

Schoolbooks will be my last option in future.

4 September 2026
Unprompted review
Rated 4 out of 5 stars

Items all great, delivery could be better...

Speedy enough delivery and all items arrived as described. Only reason I have deducted a star is because the delivery person left my package out on my doorstep in the rain - I waited at home for the delivery, and I picked the tracked express delivery option which was disappointing. Not necessarily your company's fault, but one of the suppliers that you use. Got better service from An Post from another schoolbook supplier recently, and that delivery was free and came the next day.

2 September 2026
Unprompted review
Rated 1 out of 5 stars

Books not delivered

Books not delivered - won’t answer calls or emails - ordered 27 July followed up severak times no reply

2 September 2026
Unprompted review

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