SC-Project Reviews 

They are scammers. Nothing else.

I bought a new exaust for over a thousand bucks.

They delivered me an exaust with broken warranty seals. A damaged seal during transport is possible, but not two cleanly cut seals. If you ask me, they sent me the exaust of someone who sent it back.

I waited 3 months. The customer support threatened me with legal charges when i wanted a partial refund.

There is absolutely no respect of the support.

Extremely disappointing customer service – no respect for the customer
Very disappointing experience with SC-Project. I placed an order after being assured that the exhaust would be completed and shipped within the stated timeframe. When that deadline passed, I contacted them and was again given assurances that it would be shipped shortly.
Instead, I was later informed that production was significantly delayed and that I might have to wait until the beginning of October.
This is completely unacceptable. I ordered from abroad and needed to allow additional time for delivery, and I had already arranged and paid a deposit to my mechanic for the fitting based on the information provided by SC-Project.
What is particularly frustrating is that I had to chase them for updates, the promised timeframe was not respected, and the new delivery estimate was completely different from what I was originally told.
A company should be honest about its production times before taking a customer's money. If they cannot fulfil an order within the timeframe they provide, they should communicate this properly instead of leaving the customer to chase them.
I have now cancelled my order and requested a refund.
Extremely poor customer service and very little respect for the customer. I would not order from SC-Project again and cannot recommend them.

Will I ever get my exhaust? Two months later no sign of it ( website stated 3-15 working day) contacted customer services and they stated 6 weeks reminded them their website says 3 day. Have even bothered updating their website so others don’t fall for the false advertising

My experience with this company has been extremely disappointing.

Instead of contacting me professionally to verify my order, they immediately implied that I might be involved in fraudulent activity simply because the order was placed under one name, another name appeared in the correspondence, and they personally considered my email address to be "randomly generated."

As a legitimate customer, I found this approach disrespectful and unprofessional. There are many perfectly valid reasons why different names may appear in an order, and the appearance of an email address is certainly not evidence of fraud.

Rather than asking for standard verification documents in a polite and respectful manner, they chose to make accusations and threaten to cancel my order unless I explained myself.

Good customer service is based on respect and clear communication. Unfortunately, this company failed to provide either. After the way I was treated, I no longer feel comfortable doing business with them.

I cannot recommend this company based on my experience.

I ordered a carbon GTII, made in Italy, slip-on for my Moto Guzzi V85tt. The delivery was super quick and the slip-on is beautiful.

The problem lies in the intergrety of SC projects. In my case they didn't diliver what they advertise and for me that's dead sin. SC is 100% Italian but their approval certificate is made by the Czech Republic Ministery of Transport. That doesn't have to be an issue but still. The slip-on I bought is advertised by SC as "combined with the slim and sporty X-Plorer Il exhaust cover, will add the finishing touch and enhance the true nature of YOe motorcycle", and they even put a picture of a Aprilia motorbike (on the Guzzi section.....) with the beautiful carbon cover showing.
Because mine wasn't included in the package I contacted the SC costumer service. They reacted within 24 hours with a remarcable statement: on the installation paper there was no cover to be seen so it doesn't come with the excaust! That's not what they made me believe when I red their own discription of the product. Further one was the motorbike on their picture NOT a Guzzi but a Aprilla. Why SC promotes it's excaust including a carbon heatshield shown on a totally different bike nobody knows. Ordering one separately isn't possible because the part doesn't seem to excist and, I quote SC, their not a Moto Guzzi dealer... Conclusion: for 658 Euro (incl delivery) you don't get what you think you bought. My advise is to spend a littlebit more and buy a Akrapovič excaust. I ordered one for my KTM and Akra deliveres exactly what they advertise!

This review is based only on the costumer service.
I ordered an exhaust, but the lead time became too long for me.
During the waiting time they responded to my emails regarding delivery updates very quickly.
I cancelled my order due to the long lead time and they transferred the money to my accound within 5 days.

Ordered an exhaust direct with SC Project, it came when they said it would.
The quality is fantastic, the sound even better,
Great product .

Couple months ago i ordered an exhaust to their website and it arrived on time,sound incredible! They sort everything even asking how to remove db killer. They send many stickers aswell to me from Italy to UK. Was totally happy with my Purchase from them. Highly reccomended. Quality of product is totally great! Looking forward to order again.Be careful to order fake exhaust as the genuine product you can find only to their website!

Giovanni

Ordered an exhaust through. Authorised dealer was told 5/10 days still waiting been put back another 2 weeks the cost of these exhausts you expect first class Service not a chance with these people disgusting I’d recommend getting a different brand I’ve emailed them not interested shame on them

Terrible costumer care, exhausts are way overpriced and the quality isn’t that great. Some parts get rusty fairly easy. Leo Vinci has better quality products and far cheaper.

Shit communication. The delivery time was 4 - 6 weeks, it’s been 8 weeks and nothing.

Weeks ago, I ordered an exhaust from SC Project for my duke 890, which was supposed to be delivered within 5 to 20 business days. As of now, the estimated delivery time has stretched to over 50 business days — and still no delivery. Every time I reach out, I get the same response: “please be patient, we’re doing our best.” Meanwhile, the website continues to display the original delivery estimate, which is simply incorrect.

SC Project has ignored my feedback about the claimed delivery time on the site and refuses to update the information. I still hope the exhaust will arrive eventually, but at the very least: be prepared to wait. Definitely not a premium experience.

Patricia Kiefer Best service avec elle elle mérite 10 étoiles pas 5

Ordered an exhaust start of August and was told 5-20 working days, received no confirmation email after the order so had to chase them up. Was told to expect the exhaust middle of September so I waited and then chased them up again to be told to wait until middle of October and now I have chased them again only to be told middle of November now.
AVOID AVOID AVOID

Poor communication, they never email you and you have to constantly email them for updates otherwise they will forget about you. Poor service will never buy or recommend them

Op 19 juli 2025 bestelde ik mijn uitlaat voor Truimph Tiger 800. Dzar werd vermeld dat de productietijd 4 weken (20 werkdagen) is.

Op 28 juli 2025 mailde ik of er al nieuws was. Dit was wat ik als antwoord kreeg:

Dear Karel, thanks for your email

Standard production time could take till 20 working days (4 weeks) as stated on the specific page of the item on our online shop.

We foresee to complete the production by mid-August but rest assured we are doing everything within our possibility to get it completed and shipped to you as soon as possible.

Once ready we'll proceed with immediate shipment sending you the tracking number of the courier via e-mail.

Thanks and regards

Op 23 augustus stuurde ik opnieuw een mail nadat ik nog niets ontvangen had en kreeg als antwoord:

Dear Karel,

Production for article T06A-H02C normally requires 4 weeks (20 working days) to be completed but due to high number of requests received is planned to be shipped indicatively for middle September.

Rest assured we do our best to complete the production and ship as soon as possible, we apologise for the delay. Every member of the staff is working hard to minimise the waiting time and we want to ensure the maximum efforts in the production.

Once ready and shipped you will be notified via e-mail with relative FedEx tracking number.

 

 

We remain at your disposal

 

Thanks and regards

We zijn nu 14 september en ik stuurde gisteren een mail. Ik ben benieuwd naar het antwoord of het weer een standaard mail zal zijn dat nog eens met een maand opgeschoven is.

Ik ben hier niet tevreden over. Zijn er hier mensen die al verdere stappen ondernomen hebben?

UPDATE NA MAIL GISTEREN

Dear Karel,

We have checked with the production department again. The influx of requests for our products has been very high, higher than expected and production is currently very busy, especially for products like yours that keep on being highly requested.

As a result, the manufacturing deadline for this batch has been rescheduled, and we currently expect to ship your order for middle October. We sincerely regret this information and apologize for this umpteenth delay.

However, we want to assure you that the entire SC-Project team is doing its best to anticipate the delay we just communicated to you.

We apologize again for this long wait and count on your patience and understanding.

We remain at your disposal

 

 

We remain at your disposal

 

Thanks and regards

 

Sent an enquiry to SC Oceania about replacing the disgusting OEM exhaust on my Ducati 659. I had Matthew call me back the next day, who was clearly knowledgable about his products and mechanics in general. He answered everything on the spot, with no attempts to upsell anything. Got the conical exhaust and I could not be happier with it. Looks and sounds absolutely gorgeous. It’s a deeper sound without being too obnoxious and the pops are music to my ears. Thanks Matthew!

Update 15th August 2025

SC-PROJECT has sent the cancelled order, I reached out to them, so I can return the unwanted item.
I was landed with £69.50 in customs and administration fees. They told me not to pay the Customs fees (which is illegal) and not pay the administration fees (which would cause me a cival dispute).
They say the fees dont go to them, so they wont pay them and i should try claim them back.

I will not give them the exhaust back until the pay the costs they have caused me.

SC-PROJECT want the exhaust back, but refused to refund the money they cost me.

Ordered an exhaust for a Kawasaki, 750 2008. On the 6th June 2025, website said 5 to 20 days.
They said that it would not be less than 20, on an email and the exhaust wasn't due to be shipped till first week in July.

Around 9th/ 10th July, still was left in the dark. I contacted them, to be fair they did reply quick.
Saying they have been taking large numbers of orders and they cannot fulfill alot them, so wouldnt deal with my order till mid August- looked like i wouldnt receive before September.

I cancelled and was given a full refund. Was a disappointment 6 weeks no exhaust and they wanted to push it back to 12 to 14 weeks from original 5 to 20 days.

On May 22, 2025, we ordered an exhaust system from SC-Project, which was shipped to the Netherlands via FedEx. Unfortunately, it never arrived—presumably stolen by the FedEx delivery driver. What followed was a years-long ordeal.
SC-Project immediately placed the blame on us and treated us disrespectfully, as if we were lying. They only began to take us seriously after we filed a fraud report against them—because they had our money but never delivered the product. Filing a standard theft report wasn’t possible, since we never received the package.
After countless emails (with increasingly delayed responses) and numerous phone calls where we only reached staff who barely spoke English, we were finally promised a replacement exhaust. And today, July 9, 2025, it finally arrived.
SC-Project failed in communication and customer care. One star is too generous.

Great Service, had a problem with the payment but it was resolved super fast

After 40+ days of waiting, I don't have a tracking number. The exhaust (of tuareg 660) is under producation. The site says 5-20 days. The 5 days, as you can see, is a joke.