Salsa Reviews 

Really comfortable jeans BUT terrible quality. After only 2 weeks, the back was ripped! Incredible SH*T material. Especially for 90 Euros! Unbelievable.

Bought a pair of men’s jeans and they wore through after only wearing a few times, the material on the back is very thin, the jeans ripped and are now going in the textile recycling bin, the quality was not what you would expect for a £90 pair of jeans

I ordered 2 pairs of jeans from Salsa back in December. I waited 3 weeks (which is too long) for them to be delivered. Unfortunately they did not fit so I returned one pair of the jeans for refund and the other pair for an exchange in a bigger size. I can see from my emails that they successfully received my returns on the 17th of January. I have heard nothing from Salsa Jeans since despite numerous emails asking about my return and refund. It is now 3 weeks since my return so I would highly recommend anyone to avoid buying from Salsa!!!! The worst customer service and shopping experience ever!!!!

THRILLED!
I just bought a dress from Salsa Jeans online-I'd seen it in a mall in Dubai but they had no size medium left-they said the dress had almost sold out in a day. It is of superb quality; fully lined, and arrived within 5 days-amazing for Cyprus where I live, as despite promises, online items can take 3-5 weeks longer than stated!!

I love all of Salsa's jeans. In fact, I only buy these jeans. They have the best material and by far the most stylish, from a revolutionary brand in denim fashion. Thank you SALSA for existing and please keep up your amazing work.

For shopping is horrible, I have a problem with them more than one month until now they didn't answer me ... they sent me a wrong items, I go back the wrong item but they didn't refund my money... I lose 180 euros ... thank you salsa jeans

I am trying to return a product for 2 weeks and they are not able to send a return label. They also do not allow me to do it on their web. I am very disappointed as they always say that they will send the return label shortly, but they never do.

Worst service ever. I have now waited over 8 days for an order. They keep giving me some stupid reply that they will be in touch. Cancelling my order and want my money back. Then they told me they can't do customer service due to the person not being able to speak English crazy.

Beautiful clothes and really fast delivery, totally worth the price! Really great customer service and easy to navigate application.

Got a pair of jeans. Great design and quality.
Arrived within 3 days.

Have been into blanchardstown store twice with my mam I wanted to treat her to a well fitting pair of jeans and thought a good service would be provided to find right pair. On both occasions shop empty 2 sales assistants standing at tills and never said hi or approached us so we walked out.

Ordered my jeans nearly two weeks ago. Entered my full address and postcode on their site and it autocompleted my address accurately. However, my delivery started acting strangely when it which my country. It went from sorting office to sorting office until the tracking went dead 3 days ago.

The post service told me the company did not provide a complete address. I tried contacting Salsa and they had the audacity to blame me for this issue even though I had proof from the mail company saying they never addressed my parcel correctly. They even said I shouldn't have used the address autocomplete on their site!

With barely an apology received they are saying it's up to the mail company now. While the mail company says I might not even receive my items at all, all due to Salsa's mistake.

Avoid if you want to avoid being called a liar and actually want to receive a pair of jeans!

I like Salsa Jeans - nice cuttings, nice looks. I bought the items in the outlets in Dubai on stopovers.
Last month, I bought some clothings. One slacks has a tag "Regular Fit" sewn on the inside. The wiry thread scratches the skin. Also, on this slacks and a pair jeans, there is a large yellow rubbery sticker embedded on the inside of the jeans with "S-RESIST". This sticker sticks to the skin when the weather becomes warm. The above makes wearing the slacks and jeans uncomfortable.
I tried to write the above feedback to Salsa Jeans but not able to find the address.
I am not able to post the pictures as there is no provision for this. I have sent the feedback and pics to the info_at_salsajeans.com but it was not delivered.

Customer service Inert, they sent some useless messages onto me and then stopped replaying.
After a month passed and the order was not delivered and I haven't got the refund I opened a dispute on Paypal. Salsa reacted, but only to give me an ultimatum: they will refund me, under the condition that I will close the claim. Salsa is not cooperating , therefore Paypal's legal team is in charge of the claim now.
If you did not pay by Paypal you have to log on the claim under livroreclamacoes .

Bought a pair of jeans 140 euros 3 months ago, barely wearing it, already holes everywhere. Poor quality, scam.

I bought 2 pairs of jeans in May 2021, I barely used them as I am working from home. Suddenly in July one of the pairs just ripped open on the knees (they were barely worn and didn't even get their first wash!). I went to the store to complain and that's when all the bad things start to happen, they keep my jeans and say they will send them to the quality department for analysis and that it can take up to 30 days. It was already an awful service. 3 weeks later they answer saying my complaint was not accepted! How??? How Salsa do you justify this??? You sell bad material, keep my jeans, keep my money and have the nerve not to accept my complaint? Don't ever buy from this brand people! Ever! Worse than the jeans ripping is the awful customer service! And then you call them and they can't help you, there's nothing they can do because it's not the customer service department! In what world is this acceptable Salsa??

I love my salsa jeans and shorts. And they arrived quickly after i ordered them. I returned some as they didn't fit me and soon after I got my payment return. Excellent service

Just a short review to say that Salsa Jeans are the best store to buy from. The service to Ireland is amazingly speedy. In the off chance some item has to be returned the collection is equally as speedy and refund to your card comes without delay. Amazing company to buy from. Clothes always good quality. Pleasure to shop with. Kate.

I bought 2 pairs of boots 2 weeks ago. since they are not delivering out of Europe, I managed to have them delivered to me by third party courier and had to pay a lot.
They both reached me and found defective. a cut in the sole stitchand in 1 of them, and a damaged zipper in the other.

I've tried to put my emotions aside but I failed, I’m very disappointed.
I wasn’t expecting too much from them but at least I was expecting a sincere regret and moreover sense of responsibility reflecting what i thought a world class brand for this exorbitant mistake. Instead I received a cold reply to send them back.

 I thought they are a world class brand but it turned out they are not, and they didn't even try to act as a one.
I wonder whether they have a QC or whether they are inspecting the goods before dispatching them. they knew it was travelling long way out of Europe however they didn't even bother to double check before dispatching the items. or may be they knew but dispatched anyway to remove a defective stock as I know some stores doing. they sometimes assume nobody will take an action. that's why I'm very skeptical when I buy online, I only buy from trusted stores and maybe I was wrong about this one.
Now I paid a lot to the courier and can't afford to pay more  and they want me so pay again twice back and forth or worse to pay to send the merchandise back for a refund as they most probably will be out of stock.
I have to pay all that money because they have inconsiderable and incompetent staff whom don't do thier job.
what if I was a tourist and bought them and found out when I get back to my country, will they ask me to travel back to change them. is it fair to pay all that money because of their mistakes or because I trusted this brand.
Now I'm stuck. I can't put them on, can't return, can't refund, total lose of a money. from their side they totally wash their hands.