Saatchi Art Reviews 

10,387
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 494 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and unique selection of artwork, often exceeding online expectations. The website is frequently highlighted for its ease of navigation and excellent search features, making the purchase process smooth and enjoyable. Reviewers also appreciate the efficient and secure delivery, noting items are well-packaged and arrive promptly and in perfect condition, contributing to a trustworthy buying experience. However, some customers noted occasional issues with delayed shipping or extended delivery times. A few also experienced product quality or description discrepancies, citing damaged artwork, poor print quality, or inaccurate dimensions. Additionally, some reviewers mentioned a lack of clarity or assistance regarding international customs.

What people talk about most

Product

Customers had positive experiences with product, praising the great art selection, easy payment, and the... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many expressing satisfaction with the speed... See more

Quality

People report positive experiences with quality, with many reviewers praising the top-notch artwork, which... See more

User experience

Clients share positive opinions on the user experience, with many describing it as smooth, easy, and... See more

Website

Reviewers mention positive feedback about the website, highlighting its ease of use and navigation for... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This is a solid, trustworthy company that provides a straightforward well-organized approach for purchasing quality art. The site is easy to navigate, provides a great selection and good overvie... See more

Company replied

Rated 5 out of 5 stars

Excellent experience from start to finish. The price was fair for the quality of the artwork, delivery was fast, and everything arrived without any issues. The painting by Dmitry Spiros is absolutely... See more

Company replied

Rated 5 out of 5 stars

I am extremely happy with the print I ordered from Saatchi Art. I am a retired teacher, so the original piece was out of my price range; however, the print on canvas presents beautifully. I took adv... See more

Company replied

Rated 5 out of 5 stars

India and the Saatchi team made our commission the most enjoyable and seamless process. We were kept updated and on task throughout the entire process. There were no delays, roadblocks, or issues with... See more

Company replied


Company details

  1. Art Gallery
  2. Art Supply Store
  3. Decoration and Interior Design Store
  4. Furniture Store
  5. Interior Designer
  6. Online Marketplace

About Saatchi Art

Written by the company

Saatchi Art   Logo

At Saatchi Art, we make it our mission to help you discover and buy from the best emerging artists around the world. Featuring the world’s largest selection of original works, our online gallery offers more than 1.4 million paintings, drawings, sculptures, and photographs by more than 90,000 emerging artists from over 110 countries.

Saatchi Art is led by a team of expert curators whose job is to help you make informed art buying decisions. Discover artworks through their weekly curated collections or take advantage of complimentary art advisory services. We pride ourselves on delivering world-class customer service to our art buyers worldwide. Our 7-day 100% money-back guarantee allows you to buy with confidence, and we handle all aspects of shipping for a completely hassle-free delivery.

Discover Original Art

14-Day Money Back Guarantee

Saatchi Art is committed to ensuring the 100% satisfaction of our art collectors

Once you’ve received an original artwork, you have fourteen (14) days to decide whether or not you’d like to keep that artwork or return it for a refund. You may return any eligible artwork provided that it is returned to the artist in its original condition and packaging.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

10K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.6

All reviews

(10,387)

500 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I received my beautiful artwork through…

I received my beautiful artwork through international shipping and it was very well protected for the journey. It is just as gorgeous as the website picture. I’m very pleased with my purchase.

25 June 2026
Saatchi Art logo

Reply from Saatchi Art

Thank you so much for sharing your experience! We’re delighted to hear that your artwork arrived safely and that it was just as beautiful in person as it appeared online.

We’d love to see how your artwork looks in its new home! If you’d like to share an installation photo, please send it to us at social@saatchiart.com

Thank you again and enjoy!

Rated 5 out of 5 stars

Fast delivery

Fast delivery. Painting was beautiful.

3 July 2026
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Reply from Saatchi Art

We’re so pleased to hear that your painting arrived quickly and that you’re happy with it. Thank you for sharing your experience and supporting our artist community!

Rated 5 out of 5 stars

STUNNING!

My piece is absolutely STUNNING! It was packaged exceptionally carefully and shipped promptly. I can’t wait to have it hanging in my home-it’s perfect.

19 June 2026
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Reply from Saatchi Art

Thank you so much for sharing! We’re thrilled to hear that your artwork arrived safely and that you love it!

We’d love to see how it looks in its new home. If you’d like to share an installation photo, please send it to us at social@saatchiart.com

Thank you again and we hope your artwork brings you joy for many years to come!

Rated 5 out of 5 stars

good support and amazing paintings

good support from Saatchi art and very happy with my painting from Mister Artsy. Bought 2 paintings from Saatich. Both are amazing, much more vibrant live than on website, just amazing. Thank you Mister Artsy and Thank you Mathias Schilling for the amazing paintings!! Just love it!

2 July 2026
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Reply from Saatchi Art

Thank you so much for your review! We're thrilled to hear that you've had such a positive experience and that you love both of your paintings. It's especially great to know they were even more vibrant in person than you expected.

If you're willing to share, we'd love to see how your new artwork looks in your space! Feel free to send us an installation photo at social@saatchiart.com

Thank you again for your continued support, and we hope you enjoy your artwork for many years to come!

Rated 5 out of 5 stars

This is the second large painting I…

This is the second large painting I have purchased and love both! The service shipping and communication was excellent

24 June 2026
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Reply from Saatchi Art

Thank you for your feedback! We’re delighted to hear that you’re enjoying your second painting purchased through us and that both pieces have been wonderful additions to your collection.

We’re also pleased to know that you had a great experience with our service, shipping, and communication. Our team works hard to ensure that every artwork arrives safely and that collectors feel supported throughout the entire process.

We would love to see your artwork in its space! If you’d like to share installation photos, please send them to us at social@saatchiart.com.

Thank you again!

Rated 5 out of 5 stars

I have purchased many works through…

I have purchased many works through Saatchi Art in a variety of mediums, and every experience has been excellent. Each piece has arrived carefully packaged, and every artwork has been fully authenticated. I have been consistently impressed by the quality, professionalism, and care shown throughout the entire process. I truly love Saatchi Art and highly recommend them to anyone looking to buy beautiful original art online.

1 December 2025
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Reply from Saatchi Art

Thank you so much for your wonderful feedback and continued support! We’re thrilled to hear that you’ve had such positive experiences. It means a great deal to know that you appreciate the care, professionalism, and attention to detail that go into every step of the process. Our team works hard to help collectors discover incredible artwork while providing a seamless and reliable experience from purchase through delivery.

Thank you for being a valued collector and for recommending Saatchi Art to others. We hope you continue to enjoy the beautiful pieces in your collection for years to come!

Rated 5 out of 5 stars

Information on product and delivery is great!

Saatchi Art has always provided me with timely and accurate information; not only about the item I purchased, but also with the delivery information.

22 June 2026
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Reply from Saatchi Art

Thank you for your wonderful feedback! We’re so pleased to hear that you’ve had a positive experience with Saatchi Art and that our communication has been helpful throughout your purchases.

Providing timely and accurate updates is an important part of creating a seamless experience for our collectors, and we’re delighted to know that our team has been able to support you from purchase through delivery.

Thank you for supporting our artist community, and we hope you continue to enjoy your artwork!

Rated 5 out of 5 stars

I’d use them again

Excellent communication. The very large photograph was well packaged and arrived on time in perfect condition

30 June 2026
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Reply from Saatchi Art

Thank you for sharing your experience! We’re delighted to hear that your photograph arrived safely and in perfect condition. We’re also pleased to know that our communication throughout the process was helpful. We hope you enjoy your new artwork for many years to come!

Rated 5 out of 5 stars

Accurate photos

Accurate photos, all inclusive prices, excellent and quick shipping and packing. All in all an A+ experience and I absolutely love my two new pieces.

29 June 2026
Unprompted review
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Reply from Saatchi Art

Thank you so much for your wonderful review! We're delighted to hear that you had such a positive experience, from the accurate artwork representation and transparent pricing to the shipping and packaging. Most of all, we're thrilled that you love your two new pieces.

Thank you for choosing Saatchi Art to grow your collection. We truly appreciate your support of our artist community!

Rated 5 out of 5 stars

The painting came as scheduled with no…

The painting came as scheduled with no issues. I love the painting! It’s perfect!

26 June 2026
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Reply from Saatchi Art

Thank you for sharing your experience! We're delighted to hear that your painting arrived as scheduled and in perfect condition, and even more so that you love it.

If you're open to it, we'd love to see how it looks in your space! If you'd like to share a photo of it installed, please send it to social@saatchiart.com.

Thank you for supporting our artist community, and we hope you enjoy your new artwork for many years to come!

Rated 5 out of 5 stars

Saatchi Art helped make my overseas…

Saatchi Art helped make my overseas purchase seamless! Once I located the Artist online and purchased the piece, Saatchi Art communicated to me weekly the shipping status, so I knew when my painting would arrive. Very efficient!

26 June 2026
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Reply from Saatchi Art

Thank you so much for your thoughtful review! We're so happy to hear that your purchase was a seamless experience and that our shipping updates helped you feel informed every step of the way.

We'd love to see your new artwork in its new home! If you'd like to share a photo of it installed, please send it to social@saatchiart.com.

Thank you again for choosing Saatchi Art, and we hope your artwork brings you joy for many years to come!

Rated 5 out of 5 stars

Makes it easy for non-experts to purchase art

Very wide selection of art, but was able to sort on key factors. I purchased 3 pieces and all were shipped quicky and efficiently. Very happy with my purchases.

18 June 2026
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Reply from Saatchi Art

Thank you for your wonderful review! We're so pleased to hear that you found it easy to discover artwork you loved from our wide selection. It's great to know your three pieces arrived quickly and that you're happy with each of your purchases.

We'd love to see how your new artworks look in your home! If you'd like to share a photo of them installed, please send it to social@saatchiart.com, we always enjoy seeing how our collectors display their collections.

Thank you again for supporting our artist community, and we hope you enjoy your new artwork for many years to come!

Rated 5 out of 5 stars

Great customer service

I was regularly kept informed of the status of my commission and the delivery service was excellent.

23 June 2026
Saatchi Art logo

Reply from Saatchi Art

We're so glad to hear that you felt well informed throughout your commissioned artwork's journey and that the delivery experience met your expectations. Keeping our collectors updated every step of the way is important to us, so it's wonderful to know you had a positive experience.

We'd love to see your commissioned artwork in its new home! If you'd like to share a photo of it installed, please send it to social@saatchiart.com, we always enjoy seeing our collectors' spaces brought to life with art.

Thank you for sharing your experience, we hope you enjoy your artwork for many years to come!

Rated 5 out of 5 stars

Great selection of art at fair prices

Great selection of art at fair prices. I bought a painting from an artist in Bulgaria. It was shipped within a couple of days by the artist from Bulgaria and was delivered by DHL within a week. I am very pleased with the quality of the painting and it is a beautiful addition to my home.

24 June 2026
Saatchi Art logo

Reply from Saatchi Art

Thank you for the review! We're so pleased to hear that you found a piece you love and that it arrived so quickly. It's great to know the entire experience, from discovering the artwork to its delivery, met your expectations, and that the painting has found a special place in your home.

We'd love to see how your new artwork looks in its new space! If you'd like to share a photo of it installed, please send it to social@saatchiart.com.

Thank you again and we hope you enjoy your new painting for years to come!

Rated 5 out of 5 stars

All good

All good, love the art

24 June 2026
Saatchi Art logo

Reply from Saatchi Art

Thank you for sharing, we hope you enjoy your new artwork for many years to come!

Rated 4 out of 5 stars

Love the art

I was kept up to date about why it was taking longer than normal for my artwork to arrive. Love the art and the whole process was simple.

17 June 2026
Saatchi Art logo

Reply from Saatchi Art

Thank you so much for your kind review! We're delighted to hear that you felt well informed throughout the process and that, despite the delay, everything was simple from start to finish. Most importantly, we're so glad to hear you love your new artwork!

If you'd like to share a photo of your artwork in its new home, we'd love to see it! Feel free to send it to social@saatchiart.com, it's always a pleasure to see our collectors enjoying their new pieces.

Thank you again for choosing Saatchi Art, and we hope you enjoy your artwork for years to come!

Rated 5 out of 5 stars

Stunning print arrived in perfect condition.

The print arrived in perfect condition. The care and attention to detail in the packaging were truly appreciated—it was exceptionally well protected. Best of all, the print looks even more beautiful than I had imagined. I'm absolutely delighted with it!

22 June 2026
Saatchi Art logo

Reply from Saatchi Art

Thank you so much for your wonderful review! We're thrilled to hear that your print arrived safely and that it exceeded your expectations. It's especially nice to know that the care taken with the packaging helped ensure it reached you in perfect condition.

We'd love to see how it looks in its new home! If you'd like to share a photo of it installed, please send it to social@saatchiart.com, we always enjoy seeing our collectors bring art into their spaces.

Thank you again for your kind words, and we hope you enjoy your new artwork for many years to come!

Rated 3 out of 5 stars

Payment and delivery was perfect

Payment and delivery was perfect, but the foto appear to be black with a bit of red in some parts , instead the original was blue and red. Still waiting for the response of my complaint.

23 June 2026
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Reply from Saatchi Art

We are so sorry to hear this. A member of our team has already reached out to you via email to assist, but we'll be sure to follow up again in case you didn't receive our previous message. We appreciate your patience and look forward to assisting with a resolution.

Rated 5 out of 5 stars

Excellent experience

Excellent experience from start to finish. The price was fair for the quality of the artwork, delivery was fast, and everything arrived without any issues. The painting by Dmitry Spiros is absolutely stunning—he is an exceptionally talented artist. It looks beautiful on our living room wall, and we couldn’t be happier with our purchase. Highly recommended!

23 June 2026
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Reply from Saatchi Art

Thank you so much for your thoughtful review! We're delighted to hear you had such a positive experience. It's especially wonderful to know that the painting has found a place in your home and is bringing you so much joy.

If you'd like, we'd love to see your new artwork in its new space! Feel free to share a photos with us at social@saatchiart.com—we always enjoy seeing how our collectors display their pieces.

Thank you again!

Rated 5 out of 5 stars

Purchasings an art piece

The painting which I liked and made an offer on was in my possession within 1,5 week after I made my offer.
Delivery was smooth and all went well!

The only thing lacking was that after I made my offer there was no real correspondence other then "your painting will be delivered then and then.
A 'bit' unpersonal.

22 June 2026
Saatchi Art logo

Reply from Saatchi Art

Thank you for taking the time to share your experience, and we’re really glad to hear the painting arrived quickly and that delivery went smoothly.

We also appreciate your feedback about the communication after your offer was accepted, that’s helpful for us to hear, and we’ve shared your comments with the team as we continue looking for ways to make the post-purchase experience feel more engaging and reassuring.

Thank you again and we hope you enjoy your artwork for years to come!

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