SmilePro Reviews 

181
•
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 158 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the highly effective teeth whitening kits, noting truly noticeable results and a much brighter smile within a short period. People also appreciate that the items are gentle on sensitive gums and very easy to incorporate into their daily personal care routines. Though some customers experienced issues, noting that the electronic device stopped working after a few days or failed to deliver visible changes. A few other people also felt that the treatment was a complete waste of money due to disappointing outcomes and poor overall value.

What people talk about most

Product

Clients share positive opinions on product, noting that the teeth whitening kit is gentle on gums and... See more

Quality

Consumers find quality to be positive, highlighting noticeable and natural-looking whitening results in a... See more

User experience

Users describe positive interactions with user experience, noting that shopping is quick and easy with clear... See more

Value for money

Customers had positive experiences with value for money, highlighting affordable prices and effective results... See more

Price

Reviewers express mixed feelings regarding the pricing, with many consumers praising the affordable costs,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

IT WORKS…. Have used a few different types of Tooth whitening kits and Smilepro are by far the best I had used in way of noticeable results in a short period of time! No issues with sore gums either... See more

Rated 5 out of 5 stars

whitening pen pack I have been using Smile Pro for approximately 7 months. I have smoked for over 35 years and had never had any whitening done to my teeth before. Although not a huge difference th... See more

Rated 5 out of 5 stars

Charcoal toothpaste Working for a vending machine company, i tend to drink / sample alot of coffee and tea this toothpaste does help remove stains on teeth caused by this along with whitening strip... See more

Rated 5 out of 5 stars

Really impressed with SmilePro, the shopping experience was quick and easy with super fast delivery. I got the Advanced Kit and have used two pens so far, my teeth are pearly white to the extent that... See more


Company details

  1. Teeth Whitening Service
  2. also in
  3. Dental Clinic

Written by the company

SmilePro is a global oral care brand focused on delivering safe, effective, and convenient at-home teeth whitening solutions and oral care. Trusted by over 500,000 customers worldwide, SmilePro's mission is simple: to make professional-level teeth whitening accessible without the cost, hassle, or sensitivity often associated with traditional treatments. Our products are designed using advanced whitening technology to target stains caused by coffee, wine, smoking, and everyday lifestyle habits. With quick, easy-to-use treatments that fit into your daily routine, SmilePro helps customers achieve visibly whiter teeth from the comfort of home. We understand that no two smiles are the same. While our formulas are developed to work across a wide range of staining types, individual results can vary depending on factors such as enamel condition and the cause of discolouration. That’s why we focus not only on results, but also on education, support, and transparency. Customer experience is at the core of everything we do. From product development to after-sales support, we’re committed to ensuring every customer feels confident in their purchase. We offer a 30-day satisfaction guarantee and a responsive support team to help guide you through your whitening journey. SmilePro has been recognised by leading publications and experts, and continues to grow as a trusted name in at-home teeth whitening. Whether you’re preparing for a special event or simply want to boost your confidence, we’re here to help you smile brighter.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

181 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 90% of negative reviews

Typically replies within 2 weeks

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4.4

All reviews

(181)

146 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

It does what it does. No gimmicks.

I tried this about 7 months ago. Very sceptical before ordering. Gave it 2 weeks and it done exactly what it said. No gimmick, no paid for promotion. It is what it is and it does what it does. I've ordered the oven refills and this will do me another 6 months. It works!!!

26 June 2026
Unprompted review
Rated 5 out of 5 stars

Great oroduct

Easy to order and very good communication all way through.
Easy use and clear steps to follow.
Good value for money and pleasant results!
And it did not stop there!!!
Amazing offers for the future care!🙂
I would recommend smile pro!

26 June 2026
Unprompted review
Rated 1 out of 5 stars

The SmilePro Advanced Whitening Kit was…

The SmilePro Advanced Whitening Kit was a very disappointing purchase and overall experience. As someone who is not a smoker and rarely consumes coffee or tea, I had reasonable expectations that the product would deliver noticeable whitening results. Unfortunately, I did not experience any significant improvement despite following the instructions provided.

What was even more disappointing was the refund process. I paid international shipping fees when purchasing the product because I trusted the claims made about its effectiveness. However, when I sought a refund due to the lack of results, I was informed that return shipping costs would not be covered and would have to be paid out of my own pocket. This means that the so-called “30-day satisfaction guarantee” is not a truly risk-free or free-return policy, as customers are required to bear additional costs to obtain a refund.

In addition, the whitening pen had a very strong and unpleasant smell during use, which further detracted from the overall experience.

Based on my experience, I would not recommend the SmilePro Advanced Whitening Kit. The product did not deliver the promised results, and customers should be aware that they may have to pay return shipping costs even when returning a product that they believe is ineffective. This refund policy significantly reduces confidence in the company’s satisfaction guarantee.

15 June 2026
Unprompted review
SmilePro logo

Reply from SmilePro

Hi there,

It’s David here, founder of SmilePro. Thank you for taking the time to share your experience.

While our whitening formula is highly effective at removing many types of surface stains, there are certain forms of discolouration that can be much more difficult to treat with any whitening product, including professional in-chair treatments performed by dentists.
This can include discolouration caused by thin enamel, tooth trauma, certain medications, metal fillings, or other underlying factors.

Unfortunately, without assessing your teeth in person, it can be difficult to determine the underlying cause of the staining.

Regarding our 30-day satisfaction guarantee, we are still happy to provide refunds for customers who are not satisfied with their results. However, as outlined in our refund policy, return shipping costs are the responsibility of the customer. I understand this may not have aligned with your expectations, and I appreciate the feedback as it helps us improve how we communicate our policies.

If there are any outstanding issues with your refund or order, I’m more than happy to personally ensure they are resolved.

Thank you again for your feedback.

David
Founder, SmilePro

Rated 5 out of 5 stars

Incredibly impressed

Received my tooth whitening kit and was excited to start using..... I started to see results after 3 daily treatments.... but then my led light unit was struggling to hold a charge that lasted for the whole treatment. I contacted customer service who suggested a few things to try.... but it seemed to be faulty....so I contacted customer service at Smile Pro again.... readying myself for a battle.... but it couldn't have been easier.... new light unit in the post without argument..... THANK YOU so much Smile Pro....not only does your whitening kit actually do what it promises but your customer care is absolutely fantastic. I cant wait to get back to the programme and ill definitely be back to purchase more whitener and toothpaste.... its gold stars from me ⭐️⭐️⭐️

9 June 2026
Unprompted review
Rated 1 out of 5 stars

Certainly not as portrayed

10 June 2026
Unprompted review
SmilePro logo

Reply from SmilePro

Hi Ariel,

Thanks for taking the time to leave your feedback. I'm sorry to hear you feel that way, as that's certainly not the experience we want anyone to have.

I'd really appreciate the opportunity to understand what happened and see if we can make things right.

Please feel free to contact me directly at contact@smileproworldwide.com, and mention you've spoken with David. I'll personally look into your case and do everything I can to resolve it.

David
Founder, SmilePro

Rated 5 out of 5 stars

Having reached 70 a few weeks ago

Having reached 70 a few weeks ago, I was pretty sceptical about the claims I was reading regarding this product. I am sceptical no more. After just 7 days my teeth are looking whiter than they have for years. Now that I have found this product there is no going back.

1 June 2026
Unprompted review
Rated 5 out of 5 stars

It works !

Followed easy instructions - and it works! Noticed a big difference over first week . Really pleased . 👏🏻

27 May 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic!🤩

Fantastic!🤩
The first teeth whitening system I have used that actually works.
Teeth are considerably white and feel dentist clean.
I will definitely keep using to maintain my vastly improved whiteness.
Thoroughly recommend

8 June 2026
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

Excellent customer service

I have been a customer for over a year and find these whitening pens make a difference if used regularly (like every other week). Affordable way to have whiter teeth. Recently needed to replace the mouth tray as wasn't charging which Smilepro replaced for free. Highly recommend

1 June 2026
Unprompted review
Rated 5 out of 5 stars

The best Teeth brush in the market

The best Teeth brush in the market
I have been using electric teeth brush for a long time, however, this is the best I ever used, can’t believe it costs 45€.
It’s so good that I would be happy to pay more. So far I have 4 of them making sure all my family have one.

28 November 2025
Unprompted review
Rated 5 out of 5 stars

AAA+ All the products are unreal forever things 💯

AAA+ All the products are the best of the best they are unreal I’ll use them forever I get asked if I have verneers all the time with my natural teeth the strips and pen along with the mouth peace 👌👌been using them for 2 years now and always fast shipping aswell as great quality tht works

8 May 2026
Unprompted review
Rated 5 out of 5 stars

SmilePro Sonic Brush Heads

SmilePro Sonic Brush Heads

Delighted and impressed by the smilepro toothbrush. The brush heads and their affordability is a huge factor of why I tried this toothbrush. With other brands of electric toothbrush I just couldn't afford the brush heads. I love that the smilepro brush head is not the usual small and round. The design is simple but effective. Thank smilepro

24 April 2026
Unprompted review

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