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SmartBuyGlasses Reviews 

1,930
•
TrustScore 5 out of 5

4.8

Glasses Store
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See what reviewers are saying

Rated 4 out of 5 stars

25€ return shipping fee over a 40€ order. - Update: the team was extremely professional and helpful in resolving the situation. They were kind, responsive, and genuinely attentive to my concerns. Mi... See more

Company replied

Rated 5 out of 5 stars

I am writing from Italy.I ordered a pair of Coral glasses by Kenzo and they are marvellous, very particular. After day of searches about coral glasses,i found them on the site. The package arrived fas... See more

Rated 5 out of 5 stars

I ordered on 9th June and they arrived today!! They even discounted 20% for the extended period of waiting. It’s super important to be patient and give them at least 3 weeks for delivery after orderi... See more

Company replied

Rated 5 out of 5 stars

I first bought a pair from their smartbuy collection and after a short time they started to peel off. I contacted the customer service and without hesitation they helped me out, i chose a new pair of... See more

Company details

  1. Glasses Store
  2. Contact Lenses Supplier
  3. Eye Care Center
  4. Fashion Accessories Store
  5. Optician
  6. Sunglasses Store

Information provided by various external sources

Dal 2006 SmarBuyGlasses è leader mondiale nella vendita di occhiali di ogni marca. Ogni anno sono migliaia i clienti soddisfatti che trovano il loro nuovo paia di occhiali su SmartBuyGlasses, grazie alla collezione online più ampia di occhiali da vista, sole e lenti a contatto.

SmartBuyGlasses Italy Details

Written by the company

180 Marchi di Lusso a Meno
Da SmartBuyGlasses trovi la collezione online più ampia con più di 80,000 prodotti e 180 marche.
100 Giorni di Reso
Se non è amore a prima vista con il tuo nuovo paio ti offriamo la possibilità di reso per 100 giorni, a partire dal giorno in cui ricevi il tuo pacco.
Garanzia 24 Mesi
La nostra garanzia 24 mesi copre tutti i defetti di produzione su occhiali da vista e da sole. Per le lenti a contatto offriamo una garanzia di 3 mesi,
Compra Uno, Dona Uno
Un tuo acquisto può fare la differenza! Quando compri un paio di occhiali su SmartBuyGlasses, noi doniamo un altro paio a qualcuno in difficoltà.

Contact info

4.8

Excellent

TrustScore 5 out of 5

2K reviews

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4.8

All reviews

(1,930)

370 reviews in the last 12 months

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Rated 5 out of 5 stars

Отзыв положительный

Delivery was prompt and efficient. The company's managers answered all product-related questions promptly and clearly. The quality of the frames themselves is satisfactory, as stated on the company's website.

9 September 2025
SmartBuyGlasses logo

Reply from SmartBuyGlasses

Ciao Inna,

Grazie per aver condiviso il tuo feedback.

Capisco le tue preoccupazioni riguardo alla custodia e alla qualità degli occhiali. Ti assicuro che tutti i nostri articoli sono autentici al 100%.
https://www.smartbuyglasses.it/p/autenticita/

Ti invierò a breve un'email così potremo approfondire la questione e risolverla in modo privato.

Cordiali saluti,
Nicole

Rated 5 out of 5 stars

Very Satisfied

I am writing from Italy.I ordered a pair of Coral glasses by Kenzo and they are marvellous, very particular. After day of searches about coral glasses,i found them on the site. The package arrived fast and in perfect conditions. The team is kind and professional. I'm very happy for the experience.

1 March 2025
Unprompted review
Rated 4 out of 5 stars

25€ return shipping fee over a 40€

25€ return shipping fee over a 40€ order.
-
Update: the team was extremely professional and helpful in resolving the situation. They were kind, responsive, and genuinely attentive to my concerns. Mistakes can happen, but what truly matters is how a company handles them—and in this case, they did so with courtesy and care. Thank you for the support.

5 March 2025
Unprompted review
SmartBuyGlasses logo

Reply from SmartBuyGlasses

Hi Flavia,

Thanks for sharing your feedback.

I understand that you're not happy with the return cost, since it's already close to the amount of your order.

I'd like to see how I can help you with this. Kindly share your order ID/email address so that we can discuss this in private.

Thanks in advance.

Sincerely,
Nicole

Edit:
Thanks for sharing your information. I'll email you shortly.

-Update-

Hello Flavia,

I've sent you an important email about this order. Please check your spam / junk emails if you can't find it in your inbox.

I hope to hear from you soon!

Sincerely,
Ellen

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