Banner for nutribullet UK

nutribullet UK Reviews 

2,676
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 711 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the blenders, mentioning enthusiastically that the devices are exceptionally durable, very simple to clean, and perfect for preparing daily healthy smoothies. Consumers also deeply appreciate the remarkably fast shipping services, free delivery options, and the completely straightforward online ordering process provided directly through the website. However, some customers also noted frustrating delivery delays, tracking issues, and missing packages that were frequently linked to external courier partners. A few reviewers additionally experienced unfortunate issues with faulty components, broken parts upon arrival, or items completely failing to meet their everyday functional expectations.

What people talk about most

Product

Reviewers mention positive feedback about product, highlighting its robust power and ability to blend... See more

Delivery service

Clients share positive opinions on delivery service, frequently highlighting fast shipping times and items... See more

Quality

Users describe positive interactions with quality, highlighting that the blenders make great smoothies and... See more

Order

Customers consistently note positive experiences with order processes that are described as simple,... See more

User experience

People report positive experiences with user experience, highlighting the online shopping process as... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Janine was very helpful and kind when I called. I needed advise on whether to buy the new ultra or not and Janine recommended the 600 or 900 as I could buy the parts easily and she had one herself. Of... See more

Company replied

Rated 5 out of 5 stars

Ordering and using the Magic Bullet were the easy parts. I hold my hands up here, I made a mistake. The site hung, or so I thought, and I ended up buying two blenders. Brigitte helped with tha... See more

Company replied

Rated 5 out of 5 stars

I ordered some replacement blades and large cups for my nutribullet (which I've had for 11 years and it's still going strong). I had an email from customer services saying that their stock of repl... See more

Company replied

Rated 5 out of 5 stars

Speedy delivery and great product. Ive used my blender daily since I got it and it's perfect for blending my morning protein shake and powder supplements so that its a nice smooth texture. Id definite... See more

Company replied


Company details

  1. Appliance Store
  2. Electronics Store
  3. Fitness and Nutrition Service
  4. Store
  5. Wellness Program

Written by the company

We believe good nutrition transforms lives. Our products are easy to use and designed for a healthy lifestyle. We have over 50 million satisfied customers worldwide. Our products simplify prep and cleaning. Check out customer reviews, helpful videos, recipes, and support pages to enhance your experience!


Contact info

Promotion box for nutribullet UK

nutribullet®

Nutrition, made simple.

4.7

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(2,676)

644 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Order was delivered less than 24hrs…

Order was delivered less than 24hrs from placing. An additional item I had ordered was missing from the box so I emailed Customer Services. Within 20mins I had a reply with an apology and the item was dispatched immediately. This has also arrived within 24hrs. I highly recommend nutribullet uk especially their amazing Customer Services.

6 September 2026
Unprompted review
Rated 1 out of 5 stars

I have not received my parcel for more…

I have not received my parcel for more than a week! I was informed it’s next day delivery. Was this a scam?

28 August 2026
Unprompted review
nutribullet UK logo

Reply from nutribullet UK

UPDATE 7.9.26 - Good morning and thank you for your details, I have tried calling you on the number you provided on your order but it will not connect therefore I have emailed you - can you kindly respond. Many thanks Janine

_______________________________________________________________________


Good morning, we are concerned to hear about your delayed parcel and the misinformation regarding delivery. We are investigating this immediately. Can you kindly respond to the email Trust Pilot have sent you so we can find your account and resolve this issue as a matter of urgency.

With kind regards


Janine

Rated 5 out of 5 stars

I ordered the 1000w version of the…

I ordered the 1000w version of the nutri bullet, and within 2days it was delivered without delay or fuss.
I have tried several recipes from their website, and have not been disappointed.
Great price, with a discount I had too
If I had to give advice, I would urge anyone thinking of buying one to take the plunge.

3 September 2026
Unprompted review
nutribullet UK logo

Reply from nutribullet UK

Thank you for sharing your experience.
It’s great to hear that your nutribullet arrived so quickly and that you’re already enjoying the recipes from our website.
We love that you managed to snag a great price with a discount, too.
Many thanks for the recommendation, Michael

Rated 5 out of 5 stars

Excellent addition to my armoury

I found the choice a bit overwhelming so with AI help, I chose the Ultra bundle - what an ace deal! The chopper is incredible: onions diced beautifully in moments.

I added one of the portable bullets too: amazing value, perfect for my perfectly blended daily whiz of whey protein, fruit & milk.

Very happy with this combo.

My feedback to the tech team is that if the blade bit of the personal one could be separated from the motor, then I could take it on holiday. Batteries can't go in hold luggage, and I can't see Security allowing a potential whizzing open blade in hand luggage!! It's perhaps a tad heavy, too, but I shall miss it when I'm away. Although maybe taking a pouch of white powder through Security isn't a great idea either...

Delivery was fast and well-communicated and it was extremely well-packed.

3 September 2026
Unprompted review
nutribullet UK logo

Reply from nutribullet UK

Thank you for such a detailed and enthusiastic review!
We are delighted that the Ultra bundle and the portable bullet are such 'ace' additions to your kitchen.

We also really appreciate your feedback regarding the portable unit's design and travel limitations. We understand the dilemma of traveling with a motor and blender blades (and white protein powder!), and can confirm that the FLEX is more suited for air travel, with the blades detaching from the battery-powered base.
We hope you enjoy your holiday, even if you have to leave your nutribullet behind this time.
Many thanks, Michael

Rated 1 out of 5 stars

Serious product safety concerns

I’m extremely disappointed with both the condition of my NutriBullet 900 and the response I received from NutriBullet customer service.

I purchased the appliance from Amazon UK in October 2024. After less than two years of normal use, the motor-base casing has developed significant deterioration/damage, as shown in the attached photo. I have stopped using the blender because I am concerned that damage of this nature to the housing of an electrical appliance could present a safety risk.

Amazon advised me to contact the manufacturer for warranty support. I therefore contacted NutriBullet, explained the issue and provided photographs. NutriBullet acknowledged in their response that I had experienced a “fault”, but ultimately told me that because it was purchased through Amazon, their two-year warranty does not apply and directed me back to Amazon.

Amazon, meanwhile, directed me to the manufacturer.

Whatever the warranty arrangements between NutriBullet and its retailers, I find it very disappointing that a NutriBullet 900 can develop deterioration like this in less than two years and that neither party appears willing to take responsibility for properly investigating the issue.

My biggest concern is safety. I would expect the manufacturer to take an interest in significant deterioration to the motor housing of one of its electrical appliances, irrespective of which authorised retailer sold it.

I have stopped using the product and would not feel comfortable recommending it based on my experience.

3 September 2026
Unprompted review
nutribullet UK logo

Reply from nutribullet UK

Thank you for bringing this serious matter to our attention, Guy.
. We are very concerned to hear about the deterioration of your nutriBullet 900’s motor-base casing and your experience with our support channels. Safety is our absolute priority.

We would like to investigate this further and ensure this is handled correctly. Please could you reply to the information request from Trustpilot with your contact details so we can escalate this internally? We want to make sure your safety concerns are addressed by our technical team immediately.
Many thanks, Michael

Rated 5 out of 5 stars

Lovely friendly and polite lady on the…

Lovely friendly and polite lady Nimmy on the phone , resolved my issue very quickly and I’m very happy with the service
Thanks

1 September 2026
Unprompted review
nutribullet UK logo

Reply from nutribullet UK

Thanks for sharing your review.
We appreciate your feedback and cannot wait to share it with Nimmy and the rest of the team here at nutribullet.
Many thanks, Michael

Rated 5 out of 5 stars

Nutribullet portable arrived the next…

Nutribullet portable arrived the next day after ordering so super impressed with how quickly it arrived and it is a great item. Love it and would highly recommend.

19 August 2026
Unprompted review
nutribullet UK logo

Reply from nutribullet UK

Thank you for the fantastic recommendation, Zara.
We’re thrilled that you’re impressed with our delivery speed and that you're loving your new nutribullet Portable.
Happy blending, Michael

Rated 5 out of 5 stars

I love my nutribullet

I love my nutribullet. I just bought one for a friend and she loves hers. Great for making smoothies, fruit juices. Amazing piece of kit.

22 August 2026
Unprompted review
nutribullet UK logo

Reply from nutribullet UK

Thank you, Peter.
We are so happy to hear that both you and your friend are enjoying your nutribullets. It really is the perfect tool for healthy smoothies.
Many thanks, Michael

Rated 5 out of 5 stars

Fantastic all round

Good discounts, fast shipping, fantastic product

28 August 2026
Unprompted review
nutribullet UK logo

Reply from nutribullet UK

Thank you, Louise!
We’re delighted that you enjoyed our pricing, fast shipping, and the quality of your product.
Many thanks, Michael

Rated 5 out of 5 stars

Product very good came on time

Product very good came on time

27 August 2026
Unprompted review
nutribullet UK logo

Reply from nutribullet UK

Thank you for the 5-star review, E Chapman.
We’re happy to hear that you are satisfied with the product quality and that it arrived right on schedule. Enjoy your nutribullet!
Many thanks, Michael

Rated 5 out of 5 stars

Great product and great service

Great product and great service - I had a query about delivery but had a quick response

26 August 2026
Unprompted review
nutribullet UK logo

Reply from nutribullet UK

Thank you for the kind words, Leesa.
We aim to provide top-notch support, so we’re glad we could answer your delivery query promptly. It’s great to know you’re happy with both the service and your new product.
Many thanks, Michael

Rated 1 out of 5 stars

Do not waste your money on the magic…

Do not waste your money on the magic bullet. My mum got it for my husband for his birthday to replace our old bullet style blender and I cannot explain how useless it is! It doesn’t blend anything, even the softest foods. It has no power whatsoever and immediately overheats. We’ve only used it twice since we got it in March, we used to use our old one multiple times a week but now it’s not part of our routine at all cause it’s so rubbish!

26 August 2026
Unprompted review
nutribullet UK logo

Reply from nutribullet UK

We are so very sorry to hear about your experience, Tilly.
When used as guided, the magic bullet should not operate the way that you have described.
We want to help you further by understanding more about your purchase. Please reply to the information request from Trustpilot with your contact details so we can review your case.
Many thanks, Michael

Rated 5 out of 5 stars

Reliable service.

Excellent service - from ordering to delivery. Free next day delivery - order completed and delivered within 24 hours.Would order again from this company.

18 August 2026
Unprompted review
nutribullet UK logo

Reply from nutribullet UK

Thank you for the 5-star review!
We're glad we could get your order to you the next day.
We appreciate your support and look forward to serving you again.
Many thanks, Michael

Rated 5 out of 5 stars

Professional and efficient online…

Professional and efficient online buying experience with swift delivery of a great product.

20 August 2026
Unprompted review
nutribullet UK logo

Reply from nutribullet UK

Thanks for the great feedback, C Sturgess.
We’re so happy you had a smooth buying experience and that your delivery was swift. We appreciate your feedback.
Many thanks, Michael

Rated 5 out of 5 stars

Janine was very helpful and kind when I…

Janine was very helpful and kind when I called. I needed advise on whether to buy the new ultra or not and Janine recommended the 600 or 900 as I could buy the parts easily and she had one herself. Of course it was up to me but I appreciated her take on it. She mentioned the offer on the Nutribullet site however, I shared that Amazon were offering accidental damage. She was unsure if this was correct and I had called at almost 5pm I believe; so she said she will clarify with her manager and took my email to update me. I really appreciated that she did! Thanks Janine, I am looking forward to using my new nutribullet 😊

19 August 2026
Unprompted review
nutribullet UK logo

Reply from nutribullet UK

Thank you for sharing your feedback with us Angela.
We LOVE to hear back from customers who have had an experience with the team and cannot wait to share your feedback with Janine.
We appreciate your feedback and cannot wait to share it with Janine.
Many thanks, Michael

Rated 5 out of 5 stars

GREAT CUSTOMER SERVICE

Ii had an issue with my new nutrbullett which is very unusual as they very reliable products. I rang them and spoke to Nimmy. I was blown away with the professional and understanding way she dealt with the problem. Nimmy sorted out the issue with a positive can do attitude and sent out a replacement item Nimmy is a fantastic ambassador for this company and they should be delighted to have such a positve person in their customer service team.
Thank you Nimmy andNutribullett you are a steadfast and trustworthy company.

24 August 2026
Unprompted review
nutribullet UK logo

Reply from nutribullet UK

Thank you so much for sharing your experience, Kathleen.
We are thrilled to hear that Nimmy was able to turn a frustrating situation into a positive one.
We pride ourselves on the reliability of our products, but it’s people like Nimmy who ensure our customers are taken care of when the unexpected happens. We will be sure to pass your kind words along to her and the rest of the team.
Many thanks, Michael

Rated 5 out of 5 stars

Order 6252325

Order 6252325
Customer Advisor - Nimmy Sohanpall

Great customer service from start to finish. Prompt responses, immediate clarity on the problem and a timely resolution. Could I change anything? Yes, order the correct item!

17 August 2026
Unprompted review
nutribullet UK logo

Reply from nutribullet UK

Thanks, Bully, for the 5-star review!
We’re so glad Nimmy could assist you with such clarity and speed. Don't worry about the ordering mix-up—it happens to the best of us, and we’re just happy we could help get it sorted out for you quickly. We appreciate your business and your sense of humour.
Many thanks, Michael

Rated 5 out of 5 stars

Stress-free and efficient

I purchased my new nutribullet online. The process was quick and straight forward.
My new purchase was delivered within 24 hours.
Everything about the whole process was stress-free.

16 August 2026
Unprompted review
nutribullet UK logo

Reply from nutribullet UK

Thank you for your wonderful feedback, Patricia.
We know how important it is to get your new gear quickly, so we’re delighted to hear your order arrived the next day.
Making the process 'stress-free' is exactly what we aim for. Happy blending.
Many thanks, Michael

Rated 2 out of 5 stars

This was the second time I purchased a…

This was the second time I purchased a product from nutribullet and both times I returned. The first time both the box and the blender arrived damaged and the second time (a year later) the box was so badly damaged it looked like I’d bought a second hand product. I definitely wouldn’t bother trying for a third time lucky

16 August 2026
Unprompted review
nutribullet UK logo

Reply from nutribullet UK

Apologies, Mark.
We are truly sorry to hear about the damage to both of your orders — we completely understand your frustration.
Packaging and product condition should never be an issue, and we will investigate this immediately to ensure it doesn’t happen again. We would like to put things right where we can. Please reply to the information request from Trustpilot so our Team can review your case further.
Many thanks, Michael

Rated 5 out of 5 stars

Incorrect part ordered but Nutribullet…

Incorrect part ordered but Nutribullet identified the correct item and dispatched for next day delivery with no quibble.

20 August 2026
Unprompted review
nutribullet UK logo

Reply from nutribullet UK

Thank you for sharing your experience, John.
We know waiting for a delivery can be frustrating, so we’re really glad our team could step in, sort things out, and get a replacement to you quickly.
Your feedback means a lot — thank you for your patience and support.
Many thanks, Michael

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look