Namly Design Reviews 

Disappointed with the quality of the stick on name labels. I previously placed my first order a few years ago and thought they were great, the labels were very sticky and have lasted well through clothes in the wash - some are still going strong now! But I'm disappointed that the quality of my most recent order is not the same. Even from peeling the stick on labels off the backing sheet you can tell they don't have the same sticky adhesive. Despite pressing them firmly onto the clothes and waiting specified time before washing, the labels just fall right off. Unfortunately won't be ordering again.

Sent a bunch of stickers that were damaged, and it was not caused during shipping as the parcel was completely fine. I emailed them and they didn’t offer new ones nor offered any sort of refund. The stickers that weren’t damaged looked nice and seems to be working fine so far though.

In summary - don't bother with Namly and go elsewhere

Poor quality print of the poster.
Ordered poster with frame and the poster wasn't even placed in the frame - this led to a crease in the poster.
Dispatch was significantly delayed by over 1 week without any reason given.

Also they are not based in the UK which will delay your shipping - this is shown on the website but is not made that clear unless you look into it!

Don’t bother. I only ordered three tile sticker samples. They sent two designs, not three. When I contacted them to ask for the third (£4 each for a laminated sample), they asked me to send photo proof of the other tiles (?). I told them which tile design was missing. A professional company would not ask for proof. Feels like they are saying I’m being dishonest, or they are making it difficult. Why would I lie to get one extra sample of the SAME kind? I now don’t trust that they would handle a larger order. Reading these reviews I guess I won’t be getting a refund either…?

Terrible. Do not waste your money. Terrible frame. Could had printed it myself. For 80 bucks it was a 2 dollar frame and a print on an a4 glossy paper! Terrible do no buy

I ordered a sample from this company for one of the tile stickers. I am glad that I did. The quality is poor. The tile I ordered looks shiny but that effect is only printed on. It's actually matte. It's just a sticky bit of thick paper. I would not trust them to last very long. They are cheaper than some brands I have found, maybe that's why? Who knows. I had to pay £6 for the tile too. I appreciate this covers postage , but it was such a waste of money.

No wonder this company has bad reviews. Terrible customer service. Ordered a print which the background they put in had a line to the right of the subject I did not spot when previewing on my mobile screen as it was obviously very small but was very distinct when the large print arrived. They said as I agreed the preview they wouldn’t do anything. The fault was with their software as they put the background in but they didn’t want to know. I would advise do not use

Very poor experience

I ordered a poster as a special anniversary gift, but it arrived creased and with poor print quality. When I contacted customer service, they refused to offer a return and simply decided to send a replacement with the same poor quality.

Very disappointing quality and even worse customer service. I would not recommend ordering from this company.

Spar dine penge og bestil et ordentligt sted, jeg er vidst ikke den eneste der er blevet snydt af deres elendige service og kvalitet med deres 2 stjerner!!! Burde have tjekket trustpilot inden jeg bestilte :(

Do not order, you will receive a cheap frame and low resolution pictures. I can make better myself. I have requested a refund.

DO NOT ORDER

They are a terrible company, the print quality was TERRIBLE.

They sent a paper based sticker wallpaper instead of canvas, not a good business - make sure you steer clear of them!

Bought 4 posters on the 4 for 2 deal. The posters are very small compared to the images advertised which is misleading.

The images on the poster are so small, they’re unrecognisable. I’ve spent £35 on 4 ‘posters’ (more like leaflets), that I cannot use.

The posters also arrived rolled up and not flat, not good.

I would not order from this company again nor would I recommend them. Too expensive for the poor quality you receive.

Terrible quality prints. Got a print framed and they couldn’t even be bothered putting it in the frame so part of it is damaged. My fault as I didn’t check the reviews like I usually do before buying and didn’t realise it wasn’t from a UK company

Cheap quality, sloooow delivery. I bought a framed song from our wedding for our 1 year anniversary. The frame is light weight and cheap, the paper isn't good quality and the frame has a plastic insert not glass. The picture was ok, not blurred but of average quality. For $70 I got have got something much better from our local frame shop.

Also the domain was .co.nz, leading me to believe it was NZ based, it is not, it took over 3weeks to arrive from Stockholm. Would not recommend.

We placed an order through klarna and then saw bad reviews online and started to worry, however the three posters just arrived in perfect condition and my son loves them. It would have been nice to get an order email as i was worried but all good ;)

I would give no stars if I could. I wish I'd read the reviews before purchasing. Ordered a personalised poster and the print was cheap and full of smudged ink! I ordered the frame with it and the company wanted me to return the frame all the way to Sweden before refunding which would have cost the same as the frame. Keep in mind this ships from Sweden so it will be late. Customer service person Aishwariya was awful and just wouldn't understand. Poor company.

Ordered a design print for my wife's birthday and paid extra for a frame. Print arrived without the frame.
Notified them straight away and asked for a replacement frame to be sent out immediately - received a response 24 hours later asking if I wanted it to be posted out (which I'd confirmed was the case in my first email). 3 days later and still no confirmation of the replacement being sent, nor any refund being given.

My order came in damaged. Waiting to hear back from the company after emailing them. They don’t respond within the 24 hours like they said they do when trying to contact them. My box was small and thin and soaked and drenched in water and had no protective covering. The poster type material wasn’t protected so that was wet and damaged. I ordered it with the frame and glass and it wasn’t inside otherwise it wouldn’t have been damaged but even so the glass was also soaked and looked dirty when I opened the packaging.

Namly Design Order #6000032668

Absolutely awful experience from start to finish. I ordered a personalised song‑lyrics poster as a wedding gift for my partner, and what arrived was shockingly poor quality. The print was blurry, double‑printed, and completely unusable.

I contacted support and was offered a replacement, but given how close it was to the wedding, I asked for a refund instead. Their response? “How about you keep it for a partial refund.” I declined. They then told me to dispose of the faulty poster but return the frame, at my own cost, to Sweden, because apparently the frame “wasn’t faulty”.

We went in circles, with them refusing to acknowledge that the item was sold as a single product and arrived defective. I eventually had to go through my bank for a chargeback. Namly Design even challenged the chargeback, but my bank agreed the item was faulty and refunded me.

This company penny‑pinches to the bitter end and provides terrible customer service. Avoid at all costs.

I brought a poster of a magazine cover with my husband’s face on it. I was totally unhappy with the ridiculous size of the print and was led to believe it was a magazine size so I could frame it. I Complained to the company twice who don’t get back to you for 24 hours. They were only prepared to let me have the proper size if I paid for another one with 20% off. They are totally overpriced for such a small size. Steer clear of this company. Totally overpriced for such a small item. Waste of a purchase and it’s now in the bin.

Placed my order and have heard nothing since. A week later. I have emailed the asking to confirm dispatch and nothing back from them I am reporting to trading standards and the police as I believe this is a fraud scam
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