I've been ordering products from this company for the last few years and I am always blown away at the high level of customer service that they provide every time I make a purchase from them. Not only... See more
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Review summary
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Reviews shaping this summary
Great communication, and the seller was really nice holding off my delivery until I was back from holidays, and they even threw a few free samples in there. I'll probably buy more stuff in the future!... See more
Wow! I am so happy you guys exist!!! Where were you 20 years ago? Your merchandise is top quality and you are definitely in our " black" book of special connections. The delivery was overnight...wh... See more
Quick, efficient service and delivery. Normally wary when a company has a rating this high but it's legit and well deserved. Keep up the good service, thoughtful packaging and quality product!
Company details
Written by the company
Explore Your Mind with MindFuel, Aotearoa's Premier Online Smartshop & Headshop. Discover Blue Lotus, Kava, Kanna, Ecsplore, Happy Caps, Clear Focus, Elevated Botanicals, Herbal Pipes, Vaporizers & Infusion Machines. Enhancing Minds Since 2004.
Contact info
P.O. Box 3260, Fitzroy, , 4341, New Plymouth, New Zealand
- 0277863221
- sales@mindfuel.co.nz
- mindfuel.co.nz
4.9
Excellent
347 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Little black book
Wow! I am so happy you guys exist!!! Where were you 20 years ago?
Your merchandise is top quality and you are definitely in our " black" book of special connections.
The delivery was overnight...who does that???
Keep up the fantastic work!!! We love you 💕😘
20 August 2026
10/10 seller
Great communication, and the seller was really nice holding off my delivery until I was back from holidays, and they even threw a few free samples in there. I'll probably buy more stuff in the future!
19 August 2026
Tea arrived so fast, lovely quality.
Tea arrived so fast. Lovely quality.
Was surprised and delighted to recieve samples of a couple other products unexpectedly.
18 August 2026
MIND FUEL ROCKS!!
MIND FUEL ROCKS!!! Great service, and their followup on a shortage of stock was impressive. I run and have run businesses and understand the importance of Goodwill and Customer Satisfaction. I happy to find a business obviously does too. You guy will go far!!!
18 August 2026
quick delivery and range of product.
12 August 2026
Quick and easy ordering and delivery
Quick and easy ordering and delivery. good products. Very happy 😊
11 August 2026
Always excellent service
Always excellent service. Great products. Can't say enough about this place. Amazing.
5 August 2026
Thanks Mindfuel
~ Nic is very honest & hard-working gentlemen & I couldn't thank him enough for his kindness & generosity
~ I highly recommend Mindfuel for excellent quality medicinal herbs 🌿 that God gave to help us 🪷
~ Ordering was easy & efficient 10/10
~ Look forward to buying again soon
28 July 2026
Keeping it simple
Keeping it simple, right product at the right price with quality service
7 July 2026
got the plants they never realy grew…
got the plants they never realy grew since i got them an i think after 3 months didnt grow at all and now have died a bit disapointed they gave me two sickly ones insted of one good one. but they have agreed to give me a replacement .thats verry nice of them .
15 April 2026
Reply from mindfuel.co.nz
Hi Dan,
We're sorry to hear your clones didn't survive. While it's uncommon, plants can occasionally be affected during transit by heat, direct sunlight, or rough handling.
The good news is that this is exactly why we have a replacement policy. We've now identified your order and will get a fresh, healthy clone sent out to you as soon as we possibly can.
If any customer ever has an issue with their plants, please get in touch with us first. We're always happy to replace any clone that doesn't make it.
Service with a smile!
Great products, service and delivery means Mindfuel will be getting my future orders. Thank you Mindfuel!
18 June 2026
they were a little bit late
they were a little bit late, took around 15 weeks since order, but I don't mind that much because i wasn't in a rush, and after I followed up via email, they sent it promptly. They also gave me 2 extra plants
Plants arrived healthy, not broken or anything, It's been about a week and they are still alive and doing well it seems. Instructions on plant care was useful.
5 stars because the plants look good
17 June 2026
Blue lotus - mindfuel nz
Bought some blue lotus a little moment back.
Arrived so quickly I was very surprised! I'd thought another week of waiting would have been reasonable, all things considered. So, very happy. Will buy more again soon.
The Lotus itself has been a great aid to sleep (which i struggle with a lot due to insomnia etc etc) and meditations and active imagination practices.
Very happy ^.^ thank you guys!!
14 May 2026
Unprompted review
Great I hope to buy more stuff soon
3 June 2026
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