MEMORY PC Reviews 

Very happy. Paid som extra money for quick assembly and was done as advertised. PC safely packed. Everything work as should.
Thanks!

I'm so satisfied with PC because Memory PC team made it professionaly. PC works as a dream and i finally have great experience with gaming. Thank you very much one more time 🥰.

My computer works perflectly. I'm very satisfied with the service, and particulary with the customisation process, which allowed me to create the computer I want for just the right price. Thèse days, it can really bé difficult to find afordable, good PCs. Thank you!

Memory PC has a broad range of PCs and PC equippment. They have an excellent support and extremely fast responses to e-mails and requests. I've had a very positive experience with this seller and can recommend them without hesitation.

A gaming PC equipped with an RX 6950 XT was purchased, but from the very first use the system showed clear instability: random shutdowns, no video signal, and graphical artifacts during reboot.

To rule out any other cause, extensive testing was carried out on two different hardware configurations, both fully updated (BIOS, chipset drivers, GPU drivers) and with a clean Windows 11 installation.

The outcome was always the same:

- instability with the RX 6950 XT
- full stability when replacing it with a different GPU (RTX 3070Ti)

This strongly indicates a defect related to the graphics card.

What is most disappointing is the handling of the case. At an early stage, a pre-exchange replacement of the GPU was offered and accepted. However, instead of proceeding with that solution, additional tests, checks, photos, and restoration of the original configuration were repeatedly requested.

Further diagnostics were also requested, including software tests that had already been carried out from the very beginning, without leading to any resolution.

After several weeks of communication, the process ended with standard instructions to send the product back, without consistency with the initially proposed solution.

Overall, this resulted in a significant loss of time and an unsatisfactory support experience.

Based on this experience, this seller cannot be recommended.

Update:
The experience is based on a real purchase made via Amazon (order and communication available upon request).
All requested checks were carried out over several weeks, and the issue was consistently reproduced across different configurations.

At an early stage, a pre-exchange replacement was offered and accepted, but was not followed through.

The website also promotes the possibility of advance replacement of defective components. In this specific case, this solution was initially offered and accepted, but was not applied and was instead replaced by further verification requests.

The support team has already been contacted multiple times over several weeks, and all requested information was provided. However, this did not lead to a concrete resolution.

For this reason, simply being asked to contact support again does not represent a meaningful solution in this context.

No delays,no issues during expedition,no issues during power on of each component (until now). Thx memorypc team!

Trustworthy, well packaged and assembled.

Been using the pc i order for 2 weeks now and so far it works perfectly.
The shipment was a bit delayed but thats on dhl.
I had to install additional fans on the case because the one i bought only had one so i just wish we had the option to add more just like we can choose the components of the pc but other than that im happy with my purchase.

The delivery was fast, I received it in great condition, very well protected. After trying the pc, it works perfectly, no issues with anything, I recommend making Memorypc your first choice.

I bought a gift for my son for Christmas 2025 and would like to leave a short review. The computer arrived on time, was well packaged, and works perfectly. But I would like to especially highlight the excellent customer service of the company!

I haven’t been living in Germany for very long, so I have something to compare it with. Today, Memory PC has one of the best services in Germany. It is very convenient to choose and customize your computer on the website. There are various payment options available. And most importantly, in every email the company PROVIDES ALL THE NECESSARY INFORMATION: social media links, contact details, addresses - everything can be checked, social networks can be viewed, everything is open, accessible, and well structured.

I was absolutely delighted with the customer focus and the level of service. This is the first time I’ve seen such excellent service in Germany. Thank you, guys, for organizing everything so professionally! I definitely recommend them!

I am very disappointed by Memory PC’s behavior — they refused the warranty even though a defect in the AIO was reported two months before their first reply.
I was then asked to carry out the diagnostics myself, risking damage to other components, and in the end, after returning the PC, they decided to cancel the warranty by claiming that I supposedly sent a computer without any packaging.
Who would seriously do that?

Ich bin sehr enttäuscht über das Verhalten von Memory PC – die Garantie wurde abgelehnt, obwohl ein Defekt der Wasserkühlung (AIO) bereits zwei Monate vor der ersten Antwort gemeldet wurde.
Danach wurde ich aufgefordert, die Diagnose selbst durchzuführen, mit dem Risiko, andere Komponenten zu beschädigen, und schließlich wurde nach dem Rückversand entschieden, die Garantie zu annullieren, mit der Begründung, ich hätte angeblich einen Computer ohne Verpackung verschickt.
Wer würde so etwas ernsthaft tun?

LOL your response is not the truth ! After multiple mails, you send me some photos with a box DHL REPACKED that shows that dhl have altered my original packing ! And since you choose DHL it's under your responsability, not mine, this is the law ...

Ordered a PC last november which started off working fine. A few months in, I was getting consistent crashes in games. I had to send the PC back to Germany for repair, which took quite a long time (6 weeks to get it shipped back and forth) and only a few months later, I was getting similar crashes.

Edit : I was instructed to perform quite complex resets (BIOS-CMOS reset & power supply / mainboard reset) + complete OCCT test). Trying to find a different solution but customer service has been very responsive and helpul. it seems these are software related which I'll investigate on my end.

Overall, it's a great machine and I'm very happy with my purchase experience overall.

I ordered a complete PC from Memory PC on 19/08/2025 and received it on 05/09/2025.
Upon delivery, I discovered that the graphics card (RTX 5090) was defective/damaged, making the computer unusable for its intended gaming purpose. I confirmed this by replacing the card with my old RTX 4080, and everything worked perfectly.

I immediately contacted customer service on 09/09/2025, after trying every possible fix. They asked me to send pictures and later confirmed that the graphics card was indeed damaged. They promised a replacement and simply told me to “be patient.”

Since then, no concrete solution has been provided — no replacement, no refund, and no clear update on my case.
We are now 15/10/2025, and their last message was on 16/09/2025, nearly a month ago.

This is completely unacceptable for a brand-new, high-value product.
A serious retailer should:

Offer a prompt replacement or refund,

Provide transparent follow-up communication,

And never leave a customer without a working product for weeks.

I strongly do not recommend this seller until their after-sales service improves.
I’m still waiting for a replacement of my defective graphics card.

Is so good I love perfect

From start to finish, my experience with this PC purchase was absolutely stellar. The ordering process was smooth, and the delivery was lightning-fast—much quicker than I expected. The build itself? Flawless.

I really appreciate the attention to detail in the assembly. No loose parts, perfect cable management, and everything arrived ready to power on and go. It's clear the team takes pride in their work.

In short: smooth purchase, fast shipping, excellent build quality—couldn’t be happier.

I ordered a computer a long time ago, I have been using it for 3 months, but there are some buts, the support service was very dry when I first asked a week after ordering when it would be sent approximately, the computer itself is very cool and quite powerful, but it shocks, literally when I want to connect a usb or other wire I can get hit hard and no it's not like static electricity but as if the computer itself is poorly assembled

Ordered PC for 7500EUR, they claimed on emails that they will deliver PC in 2 weeks.

They dont asnwer calls, dont aswer emails. its been 6 weeks from the order. This is fraud.

EDIT:After more than 10 emails, calls, etc.. more than 1 month later - I needed to hire a lawyer to write a warning letter to them, to finally refund. VERY UNPROFESSIONAL!

Ordered a gaming rig from them. Excellent build and cable managment, perfect shipping, safe and easy to install with 0 experience. Right out the box and its a monster! Perfefct, thank you to everyone on the memoryPC team for your hard work!

Order number: #1028169

I bought a PC from Memory PC, and after just 4 months of use, it broke down (blue screen, then no video signal). I returned it in perfect condition (with photos to prove it), and three weeks later they replied saying there was “no problem.” The PC came back to me in the exact same defective state.

I requested a refund – they refused, claiming their “36-hour stability test” showed no issue. I had tested the PC with several screens and cables — the issue persisted. Then they asked me to open the case and tinker with a screwdriver inside — something I obviously refused to do to avoid voiding the warranty.

After two useless weeks of emails, they finally agreed to take the PC back for repair. I sent it again in the original box with full protective packaging — exactly as they had shipped it to me — with photo proof.

Then Colissimo lost the parcel. Memory PC dragged their feet with the claim, requesting unnecessary documents just to stall the process. After two weeks, they finally opened an investigation.

Two days ago, they emailed me saying they still had no news from Colissimo. And now — surprise — I suddenly receive my PC back. Still broken. Still unrepaired. And inside, there’s a letter saying the PC was damaged during shipping because I didn’t package it properly. That’s a blatant lie — I packed it exactly as they had.

Bottom line: awful customer service, blatant dishonesty, and clear refusal to honour warranty obligations. I am now officially putting them on notice.
Avoid this company at all costs.

Numéro de commande : #1028169

J’ai acheté un PC chez Memory PC et après seulement 4 mois d’utilisation, il est tombé en panne (écran bleu puis plus de signal vidéo). Je l’ai retourné, parfaitement emballé (photos à l’appui), et on m’a répondu trois semaines plus tard qu’il n’y avait aucun problème. Le PC est revenu chez moi sans réparation, toujours en panne.

J’ai alors demandé un remboursement. Refusé, sous prétexte que leur « test de stabilité de 36h » n’indiquait aucun défaut. Malgré mes nombreux essais sur différents écrans et câbles, même problème. Ensuite, on m’a proposé de l’ouvrir moi-même avec un tournevis pour bidouiller à l’intérieur, ce que j’ai évidemment refusé pour ne pas perdre ma garantie. Après des échanges absurdes, ils acceptent enfin de reprendre le PC une seconde fois.

Je le renvoie avec un double carton, coussins de protection, papier bulle… exactement comme ils me l’avaient envoyé. Colissimo perd le colis. Memory PC traîne pour faire une réclamation, me demande des documents inutiles pour gagner du temps. Finalement, après deux semaines, j’ai bien confirmation qu’ils ouvrent une enquête.

Et là, surprise : je reçois le PC, toujours non réparé, avec une lettre disant qu’il aurait été endommagé à cause d’un mauvais emballage (!!!). Or c’est eux qui m’ont fourni le carton d’origine, j’ai tout fait comme demandé. Le pire ? Deux jours avant, ils m’avaient écrit pour me dire qu’ils n’avaient toujours pas de nouvelles du colis !

Conclusion : service après-vente incompétent, mauvaise foi flagrante, tentative manifeste d’éviter leurs obligations. Mépris total du client. Je les mets en demeure.
À fuir absolument.

Ordered two computer, one had a broken graphic card they told me the transporter was probably going to refund it and I need to wait 8weeks ,then after 8week told me that they refused almost after asking and just keep me waiting for nothing. Got my pc replaced after that and both are working fine. Just poor customer client but have competitive price and good pc.