mammaly Reviews 

Reply from mammaly

Aug 17, 2026

Hi Paola,

we are very sorry to hear that your issue hasn't been resolved and that you are not satisfied with our support.

Please reach out to our customer service team again so we can take a closer look at your case and find a proper solution for you. You can contact us via email at hello@mammaly.de or by phone at +49 221 956 73037 (Mon-Fri, 9am-6pm).

We look forward to hearing from you and wish you and your dog all the best!

Reply from mammaly

Jun 9, 2026

Hello Arunkumar,

Thank you for sharing your thoughts with us. We are sorry to hear that our product didn’t meet your expectations, even though the quality was okay for you. Our goal is always to provide products that bring real value and positive results for your furry friend.

Since our products are based on natural ingredients, the visible effects can sometimes take a little time to build up in the body, depending on each individual dog's system.

We would love to learn more about your experience and see how we can support you. Please feel free to reach out to our customer care team at +49 221 956 73037 (Mo-Fr, 9:00 AM – 6:00 PM).

We wish you and your dog all the best!

Reply from mammaly

Feb 27, 2026

The fact that you have been giving Fresh Smile to your two dogs for two whole years truly means so much to us. Hearing that their breath has improved and that their dental health even amazes your vet at every check up is the most wonderful feedback we could ask for.

Thank you for your loyalty, your trust and for taking the time to share your experience. We feel honored to support your two sweet companions and wish you all many more healthy, happy years together.

Reply from mammaly

Sep 23, 2025

Hello Mary,

Thank you for your feedback. We are very sorry to hear that you had such an experience and that you were left with the impression that you could not cancel your subscription.

You mentioned that it's not possible to cancel the account via email and that you were charged four times. This is not entirely correct, and we would like to clarify this.

In fact, you can cancel your subscription at any time. The quickest way is directly by reaching out to us, for example using an email to our dedicated customer service team at hello@mammaly.de. In the meanwhile, keeping your subscription is a great way of saving money on recurring orders.

Your statement that our service consists only of AI is also not quite right. You can also reach us in person via live chat or by phone—our team is there to help and support you.

We would of course like to look into the billing issues and help you. Please send us a quick email with your order or customer number so we can investigate and resolve the matter for you.

Best regards,
Your mammaly Team

Reply from mammaly

Apr 15, 2025

Hello Mariela,

Thank you for your great review.

Your feedback helps us in our mission to help as many dogs as possible and to continue to inspire with our snacks.

If you have any further suggestions or questions, simply contact our customer support team at hello@mammaly.de or by phone on +49 221 956 73037.😊

Reply from mammaly

Oct 27, 2023

Hello,

Thank you so much for your great review.🐶💕

We are very happy to hear that your darling pet is doing so well with our products! 🤗

Thank you so much for taking the time to send us your feedback! It's always wonderful to hear that our products are improving the lives of so many doggos, making our hearts' desire a reality.❤️

If you have any further suggestions or questions, please contact our Customer Support team at hello@mammaly.de or call +49 221 956 73037.😊

Reply from mammaly

Nov 4, 2022

Hello,

Thank you for great review.

Your feedback helps us in our mission to make dogs and their owners happier and healthier.

We're happy to hear that Benny loves our Snacks.😊